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Bedard Bros

(145 reviews)
Visit Bedard Bros
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–4:00pm 8:00am–4:00pm
Sunday Closed Closed
New (413) 776-1174 (413) 776-1174
Used (413) 776-1143 (413) 776-1143
Service (413) 776-1163 (413) 776-1163

Reviews

(145 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bedard Bros from DealerRater.

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Very friendly staff!

Very friendly staff! Sals guy was great and took the time to explain everything well. They made the process super easy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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I brought my volvo xc90 in for maintenance ( oil change)

I brought my volvo xc90 in for maintenance ( oil change) and to fix TPS system and put in new wiper blades and new clean air filter. I left, told the TPS system was fixed- new blades new air filter . As I drive away and ever since I have gotten a series of red triangle warnings not to drive my car because it needs transmission work, the stability controls are not working, the parking brake is not working, and the TPS system is not working and was not fixed. I have been taking my Volvos for service to Bedard since 2020. I have filed a complaint with Volvo about a dealer -Bedard - who took in a car with no issues other than a non working TPS system , Psid then $360 and sent me home with a car unsafe to drive .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Salesman do a very good job.

Salesman do a very good job. Service how ever, is extremely poor. 2023 crv, they are the only ones who have worked on this vehicle. Noticed plastic shield hanging under front of car. Not only was that piece not secured, they did not reinstall the metal shield that is under the engine. So that whole piece was not put on the car. Because of this, alot of the plastic is loose. Be there tomorrow, after I take some photos.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Had my windshield replaced on my new Jeep Compass due to

Had my windshield replaced on my new Jeep Compass due to small defect in the glass yesterday. They fixed my problem. The new windshield is very nice and I am well pleased. I also had a 1 on my inspection sticker and the new windshield sports a 1 which pleases me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealership was clean and everyone I encountered was

Dealership was clean and everyone I encountered was friendly. They completed my purchase transaction within identified timelines.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Always an amazing experience with the staff at Bedard

Always an amazing experience with the staff at Bedard brothers. Mike and staff are the best.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Exceptional service!

Exceptional service! Smooth car buying experience, friendly staff, and top-notch customer support. Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Watch out if your an older or a younger person who

Watch out if your an older or a younger person who doesn't know much about cars, highly recomend getting anything they say is wrong looked at by someone else there known for ripping people off for fake issues

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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Excellent experience and overall Would recommend Bedard

Excellent experience and overall Would recommend Bedard to anyone! Ask for Mike G. when you do!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I came from over two hours away to purchase a vehicle

I came from over two hours away to purchase a vehicle from Bedard Brothers and couldn’t be happier. Peter sold me the car and made sure that process went smoothly. He explained everything in detail and has reached out several times since to make sure any questions are answered. Very satisfied with the service and overall fantastic experience. Highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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