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Lia Toyota of Northampton

(1,103 reviews)
Visit Lia Toyota of Northampton
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–6:00pm 7:00am–6:00pm
Friday 9:00am–5:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 7:30am–4:00pm
Sunday Closed Closed
2019 consumer dealer award
View 2 awards
2019 consumer dealer award 2016 consumer dealer award
New (866) 553-1357 (866) 553-1357
Used (866) 554-0548 (866) 554-0548
Service (866) 558-4234 (866) 558-4234

Reviews

(1,103 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lia Toyota of Northampton from DealerRater.

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Exelent job and fast service thank you for everything ,

Exelent job and fast service thank you for everything , was very nice and kind thank

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thanks for letting us know our dealership team did a great job, Eduardo! Ensuring the utmost attention to your needs is our top priority. We hope to work with you again some day!

Francesca Ravina is friendly and awesome!

Francesca Ravina is friendly and awesome! She helped me a lot and I feel I’m lucky to meeting her!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thanks so much for the awesome feedback! We're delighted the value of Francesca's support and expertise exceeded your expectations at this visit. We appreciate your business, and graciously look forward to working with you again some day.

My experience was great Steffi Ragoonanan was the best.

My experience was great Steffi Ragoonanan was the best. she had helped with completely everything and answered every question. I would definitely recommend everybody to go to her when they come to the dealership 👍🏽

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Johnathan, thanks so much for your thoughtful feedback! Nothing means more to us than your complete satisfaction, so we're happy Steffi handled your needs with great care and communication. We appreciate your kind words and recommendation!

Always get prompt answers when calling to schedule a

Always get prompt answers when calling to schedule a service appointment. Vehicle is ready for pickup when promised, and all maintenance satisfactory.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

That's awesome! Thank you for always trusting the Lia Toyota team to get the job done right. We really appreciate your continued business and hope to make your next appointment just as exceptional.

David Spafford always provides the best of care for my

David Spafford always provides the best of care for my '21 Venza. Not everything is fixable, but he leaves no stone unturned.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Susan, thank you for sharing positive feedback on David! We want all of our guests to be treated to service that is thorough and reliable, so we're happy that's exactly what David has provided for you. We look forward to your next visit!

You and your staff made us feel comfortable from the get

You and your staff made us feel comfortable from the get go. Obviously buying a new car is a big deal- particularly since we hadn’t bought one in nine years and never bought a Toyota before. Thank you for making the process so effortless.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the 5-star review of your dealership experience! We're delighted our team provided you with all the support and guidance you needed to make this transaction a breeze. Congrats on your first Toyota! We wish you all the best in your upcoming journeys, from everyone at Lia Toyota.

Everyone at Lea Toyota of North Hampton they did an

Everyone at Lea Toyota of North Hampton they did an excellent job between the sales manager, Myron Callender and the sales lady Francisca Ravina I could not have felt more welcome. They found the exact right car that I wanted and gave me a feeling of trust from the men I walked in.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Gerald, thank you for your positive review! We greatly appreciate the opportunity to work with you, and we are glad that Myron and Francesca provided you with the quality care that you deserve. It is our pleasure to assist you in any way possible. Wishing you the warmest congratulations on our new vehicle- on behalf of the entire team!

Good work serviced in time with adequate explanation of

Good work serviced in time with adequate explanation of all work done. Pleasant and helpful employees

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience with us. Offering thorough and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in anyway possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

Scott Ryan did a great job getting my car in and out,

Scott Ryan did a great job getting my car in and out, especially with the service component.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for letting us know how satisfied you were with Scott's assistance! We're glad he provided you with his utmost support and insight at this visit. We look forward to making your next appointment just as superb.

david spafford was very professional, helpful and

david spafford was very professional, helpful and knowledgeable, other people i have dealt with there not so much..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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