Reviews
They really cater to the desires of the customer.
They really cater to the desires of the customer. Mark, especially was very professional. Thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Hsusanh, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Arcadia. Please don't hesitate to reach out if there's anything additional we can do for you. Jose Hurtado General Manager jhurtado@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com x
It was one of the worst experiences I ever had buying a
It was one of the worst experiences I ever had buying a car. I was told the sales associate was new, but her listening skills, problem solving skills, organization and ability to convey information were beyond acceptable. This made for a very frustrating experience. Even the interaction among staff was subpar, which made me feel extremely uncomfortable.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Hi, we regret to hear that you had this experience with us. We'd like the opportunity to discuss this with you. Please reach out to us at your earliest convenience to discuss how we can turn your experience into a positive one. Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com
Great experience!
Great experience!!! High quality service at all levels…. Buying a Car or Yearly maintenance. A pressure free dealership who care!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you so much for the positive review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com
Purchase a pre-owned Lexus outstanding service from start
Purchase a pre-owned Lexus outstanding service from start to finish Thank you Charlotte and Harry This was a surprise for me teen son they definitely made his day
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for your five-star rating and for your business! Our entire team appreciates the opportunity. We look forward to your next visit! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com