Ken Ganley Toyota Akron

I decided to lease my first car after being given my prior car as a graduation gift. As such, I had no idea how the leasing process worked, all the terms and processes. Ruth was extremely helpful, friendly, funny!, and patient with my questions. She explained things easily and helped me make the best decision for me. She was clearly knowledgeable about the leasing process and about the car I was interested in (a Prius C). She pointed out all the features and even helped me pair my phone to the Bluetooth system after the lease was finalized before I drove off the lot. She helped walk me through the paperwork and was extremely friendly and personable as we waited for everything to process. I was there with my partner and she treated both of us to a great experience. I'm very happy that I went with Ganley for my first new car.

Ruth listened to my wants but eventually came to the conclusion of what I really needed. She was awesome. I will recommend them to anyone.

Nate and Allie made the daunting car buying experience a breeze. Nate worked with me to find the perfect vehicle at a great price. Not only is he professional and courteous, he has an awesome polished personal style. From his personality to his hair and boots he presents the luxury car buying experience. Next, I met Allie who made signing millions of documents a fun experience. She has a straight forward and fun loving attitude that was much appreciated. Thanks to Ganley Mercedes for the 5 star service!

Drew and Ashley were fantastic. My current lease would expire in July. Ashley and Drew called with a great deal that I could not pass up. I didn't have an appointment but they had a lot of the leg work already completed. I was in and out in 1 1/2 hours. It was the smoothest car deal I've ever experienced and the first time I felt comfortable not asking for Ken Ganley. If you're in the market for a Toyota, go see Drew Vance and Ashley -- they make a great team.

Great experience trading in car for a newer used vehicle. Very knowledgeable and attentive staff. Great selection to choose from. Dealer listened and responded accordingly meeting our concerns.

Great sales department works hard to get you the deal you need. Willing to work the numbers to gain your business. Trustworthy and will make things right if not satisfied

Sales man was extremely helpful. Keep to his agreement to correct a body work issue. Title was handled quickly. Was very pleased with over all experience.we will return as a customer.

Everyone was accommodating and affable. When answering. questions, responses were given in detail and promptness. I was greatly satisfied with my experience. I know I will enjoy my new RAV4 XLE.

What a great experience. By far the best and easiest car buying experience I've ever had. Mark Brobst was incredible to work with. Very easy to talk to and got everything done quick and easy. Had everything ready for me when I got there from out of town. Also Ryan got the financing done with ease and exactly where I wanted to be. Thanks a lot to the both of them and I will definitely recommend to everyone I know looking for a car

Mike Miller did an excellent job handling my questions and providing prompt responses. I believe the dealership should have been more proactive in getting my car shipped in a more timely manner.