Skip to main content

Fred Martin Superstore

(3,127 reviews)
Visit Fred Martin Superstore
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (866) 569-8093 (866) 569-8093
Used (866) 755-8872 (866) 755-8872
Service (330) 576-4360 (330) 576-4360

Reviews

(3,127 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fred Martin Superstore from DealerRater.

Want to share your experience with this dealership?

Write a review

They have tons of cars and trucks.

They have tons of cars and trucks. The sales team is very courteous and friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words and for your business! We look forward to making your next visit even better!

They have always been GREAT and very professional.

They have always been GREAT and very professional. Would not use anyone but the Fred Martin crew Thank you all

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing our team and for leaving us 5-stars, Nick! We look forward to seeing you again!

The service was great and their personnel did a great job

The service was great and their personnel did a great job of keeping me informed as to the progress of my service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words about our service team and for choosing our shop. Your business means a lot to us and we're grateful to hear we were able to take care of you. Thank you again and we look forward to your next visit!

Would recommend anyone looking for a vehicle I would tell

Would recommend anyone looking for a vehicle I would tell them to ask for Justin

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for giving Justin a shoutout and for choosing our store! Please let us know if we can help with anything else. Thank you again and we look forward to your next visit!

Low key sales, and great service department, especially

Low key sales, and great service department, especially their oil change group across from dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We love to hear that our team have been able to consistently give you a great experience! Thank you for your 5-star review and for your business! We look forward to seeing you again!

great customer service.

great customer service. i had a very experience there easy to work with and there was no pressure. i definitely will recommend the dealership to others.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear we were able to provide your with a great experience! Thank you for choosing our dealership and for leaving us a 5-star review. We hope to see you again!

Very helpful with inspection and information on needed

Very helpful with inspection and information on needed repairs. Everything done and very pleased with results. Was very friendly and helpful with other issues not related to repairs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear our service team was able to take care of your vehicle. Thank you for choosing us and for leaving us 5-stars! We look forward to your next visit!

I am very happy with my buying experience with Eric, rob,

I am very happy with my buying experience with Eric, rob, and Rayshod. I love my new 2023 Jeep renegade. I would recommend Fred Martin superstore to all of my friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words about our team! We're glad to hear that we were able to provide you with a great experience. Thank you for your business and congratulations on your purchase!

2nd car I've bought at Fred Martin, from Tim Smith.

2nd car I've bought at Fred Martin, from Tim Smith. He is very friendly, knowledgeable, and patient. He makes the whole process fair and very smooth. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words about Tim and for your repeat business! We look forward to seeing you again!

I’m a repeat customer.

I’m a repeat customer. Brought my daughter in to buy a car. The odds were against us and Dustin came through! Very personable and point blank. I appreciate it!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear that Dustin and our team were able help you get a great vehicle for your daughter! Thank you for your business and for the 5-stars, Jennifer! We look forward to working with you again!