Skip to main content

Fred Martin Superstore

(3,127 reviews)
Visit Fred Martin Superstore
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (866) 569-8093 (866) 569-8093
Used (866) 755-8872 (866) 755-8872
Service (330) 576-4360 (330) 576-4360

Reviews

(3,127 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fred Martin Superstore from DealerRater.

Want to share your experience with this dealership?

Write a review

Thank you Fred Martin!!!!

Thank you Lonnie for making my shopping experience very easy and stress free!!! I've bought my last 2 vehicles from Fred Martin and will continue to do so in the future!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks Mr. Crock for your review and your repeat business!

Great Dealership

We had a wonderful experience buying our van. Jeremy Lynch was a great person to work with. My daughter and son-in-law each bought a car from him also.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks Lenny for your review and for the continued business of your family.

Grand Cherokee Summit purchase

Worked with Rob Z. In used cars. He went the extra mile to make sure I was taken care of throughout this process. Also want to mention Bob in the finance department. I appreciated his honesty and the thorough help in understanding the warranties available.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks James for your purchase and your review! We are glad you had a nice experience.

service on our dodge ram

Very happy with our service experience , everyone was so nice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Bonnie, great customer service is something we strive for and I'm glad that stood out to you. We appreciate your business and hope to see you again soon!

A wonderful experience.

Bill King did a fantastic job working with us. He gave us options, information and had a lot of knowledge about the process. Enjoyed working with him

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Bobbie, I'm glad to hear that your visit with us was a five-star one. Thank you for your business and come back again soon!

Love my new Jeep!

We have purchased multiple vehicles and so has our family from Fred Martin Superstore and this was by far the best experience from start to finish! Ashley Wehr was our sales representative and she was amazing! We were very specific about our needs and most importantly our wants because I loved the Jeep Cherokee I was driving. It was going to take something pretty spectacular to get me out of it and she found exactly what I was looking for! Did I mention it also had to be a specific color of green? My Olive Green Pearlcoat 2017 Jeep Compass 4x4 Limited is beautiful and I love it! It was no small task to assist us but she did it beautifully!!! She is a definite keeper and if we could give her a 15 star review we would. When we went to financing we had Rhonda again and as always she made the aggravating experience of financing more pleasant. She knew how important it was for us to keep our payment under a certain number and she did everything she could to make that happen. Of course as always in finance it was not exactly what we wanted but it was very close. She also followed up with us to make sure in the end it was good. Vehicle delivery also went very well. There is one small little nick on our drivers side door but they immediately said no worries when it comes in for its first service they will fix it. Joe and John were also a pleasure to work with. All of our interactions with Fred Martin over the years has been good which is what keeps bringing us back but this time it was outstanding!!! Thank you to the entire team!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Bernice, thank you for taking the time to write this review. I am so glad to hear that every visit with us has been excellent and that you left happy with your most recent purchase. Thank you for your repeated business and feel free to stop in again soon!

Looking for a pickup truck

It was one of the most relaxing dealership I have ever been in they have worked with me they have made miracles happen and if I was going to buy a gun I will buy from Fred Martin's

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Rudie, thank you for your review. I'm glad to hear that you enjoyed your experience and that we were able to earn such a great rating. Thank you for your business!

Pastor

Mike Trissel was great. He has great customer service etiquette. Recommend him to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Rita, thank you for the great review! Mike works hard and will be thrilled to hear your compliments. We appreciate your business and hope to see you again soon!

First Experience with Fred Martin Superstore

This was my first experience with Fred Martin Superstore. My salesperson was Todd Craig. He did a great job! Told him what I needed to buy a car and he listened. Went in to buy a used Jeep and left with a brand new one. My choice....No pressure. Will definitely recommend Todd to my family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Gina, I am so glad to hear that your first visit with us exceeded your expectations and you left happy with your purchase. If there is anything more we can do for you please do not hesitate to get in touch. Thank you for your business!

Great experience

We found a car that we love and that was in our budget, thanks to Todd Craig. He made the car buying experience easy and enjoyable. Will recommend to anyone! Thank you, Todd!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Rob and Joy, I am so glad to hear that your car buying experience with us was a five-star one. Todd and the team work hard every day and I'm glad that stood out to you. We appreciate the opportunity to earn your business and look forward to seeing you again soon.