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Haasz Automall

(3,466 reviews)
Visit Haasz Automall
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–8:00pm 8:00am–5:00pm
Wednesday 9:00am–8:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 consumer dealer award
View 10 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (866) 559-6726 (866) 559-6726
Used (888) 318-7411 (888) 318-7411
Service (330) 577-1818 (330) 577-1818

Reviews

(3,466 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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excellent financing team

My sales associate was Rick McCoy. The buying process was a bit lengthy , we had a slight issue with the vehicle after the purchase but it was covered by the warranty.( COULD OF BEEN DUE TO HOW MUCH DRIVING WE DID WITH THE CAR BACK TO PITTSBURGH) .My overall experience with this facility was great and we will definitely be back to buy all our cars. Mr Rick McCoy was excellent and getting us financed and into a nice vehicle, we were very pleased with his hard work and polite attitude and patience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Glad Rick was able to take care of you and we hope you are enjoying your new vehicle. Thank you for making the drive to Haasz Automall and welcome to the Haasz family.

Rick McCoy made me a deal I couldnt refuse

Super friendly and easy to work with, my experience at Haasz Automall and specifically Rick McCoy were beyond great!!! We easily negotiated a deal that I was VERY happy with and I drove out in my brand new, 2014 Dodge Avenger. This was the easiest vehicle purchase that I have ever made. Rick was very knowledgeable and understood my needs. This kind of customer service is not widespread and I'm delighted that I shopped at Haasz automall. If you are looking to get into a new car, I definitely recommend going to see Rick at Haasz...tell him I sent you :-)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Glad to hear that Rick took such great care of you and got you a deal on a car that you love. Thank you for your business and we hope that we will get to work with you again in the future.

Rick McCoy made me a deal and I drove away in a 2014 Avenger

Super friendly and easy to work with, my experience at Haasz Automall and specifically Rick McCoy were beyond great!!! We easily negotiated a deal that I was VERY happy with and I drove out in my brand new, 2014 Dodge Avenger. This was the easiest vehicle purchase that I have ever made. Rick was very knowledgeable and understood my needs. This kind of customer service is not widespread and I'm delighted that I shopped at Haasz automall. If you are looking to get into a new car, I definitely recommend going to see Rick at Haasz...tell him I sent you :-)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thank you for taking the time to leave us with this positive review. Rick is a great guy. We hope to work with you again in the future.

MIKE TETER IS THE MOST AWESOME CAR SALESMAN!!!!

I needed a car asap but I knew my credit was bad but I took a chance an went to Haasz Automall I was ashamed to walk in knowing that the salesman who gets me is in for a long day or days but Mike walked up to me and greeted me and made me feel alot better when I told him my credit was bad he didnt make me feel bad he listened to my circumstances and really listened not like some salesman who will say whatever just so you buy a car. He had a long day ahead for him and I really felt sorry for him I bet he wished he would of never walked up to me but he did not stop working for me he went back an forth for days trying to get me a loan. Mike is definitely an asset to your dealership I wish there were more salesman like him maybe their rep would change about being like vulchars as soon as you pull up in the lot. Mike is caring and honest and has a big heart for his customers. He will do what it takes to get you in a car but does it in a good way. Thanks Mike you are a true salesman.I will recommend you to everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

So happy to hear that Mike made you feel so comfortable. We are always here to help you. Enjoy your new vehicle.

This guy should be salesman of the year!

I went Haasz about a week ago looking for a used car. I had told myself not to get my hopes up that I would find exactly what I wanted for a great price. When I got there I was greeted by Rich Fernandez, a very down to earth, cool guy with lots of personality. He spent a lot of time with me and showed me many different cars. I picked the one I wanted and he gave me a really great deal! I really felt special! I will definitely recommend Rich to anyone I know looking for a new car. What a great car buying experience! YOU GO RICH!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Rich is great. We are so glad that he was able to help you out. Enjoy your new ride and please come see us again.

GOOD DEAL

Took a long time and haggled a bit but still better price than Greenwood Auto in Cortland and I even took my friend in who bought a car from them 3 weeks ago.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We are so glad that we were able to work with you. We really appreciate your business and your referral. We hope that you enjoy your new car. Thank you for choosing Haasz Automall and we look forward to working with you again in the future.

More info?

I contacted the dealer about a car on their site.they emailed back and said they would send further info but never did . They then asked me to do a survey about how well they did in contacting me and providing me with information.i declined because they never did help me or tell me that the car was sold or offer another vehicle. I finally just drove there to find out the vehicle sold several days after I inquired about it. Very poor service. This is also the second time they have given me poor service. I will not go back.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

We are very sorry for the miscommunication. Here at Haasz Automall we strive to provide excellent customer service, and we would like the opportunity to make this right for you. Please call our General Manager Tyler Kline at 330-296-2866 to discuss this matter further.

Great Dealership

I would recommend Haasz Automall to anyone interested in buying a car. The service is good, and the people are friendly. The family bought two Jeeps there and would buy there again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thank you for your business and for the recommendation. We really appreciate you taking the time to write this review and hope you like your Jeeps. We hope to work with you again in the future!

Great service

It was great service. Really helped with everything and answered Every question I had. Mike is a very nice person and very good with customers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thank you for taking the time to provide us with this feedback. We are very pleased that you had a positive experience with Mike and our dealership. We appreciate your business and hope to have the pleasure of working with you again in the future. Thanks for choosing Haasz Automall.

The service manager Ken rocks!!!

Ken goes above and beyond making it right for a customer! He handled my concerns from beginning to end! He had my car repaired and sent me on my way with the satisfaction that it was done right! I couldn't recommend his service team more!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Thank you for taking the time to write us this great review. We are very pleased that you had a great experience with Ken. Thank you for coming to Haasz Automall for your service needs. We hope to work with you again in the future.