Reviews
This is the second request and I haven't changes n=my
This is the second request and I haven't changes n=my mind that Bill Kay is terrible.
This is the second request and I haven't changes n=my
This is the second request and I haven't changes n=my mind that Bill Kay is terrible.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Need more loaner cars.
Need more loaner cars. My car was there for 2 days. I was #4 on the list. Not sure if I'd bring it back for service or go to another dealership.
Need more loaner cars.
Need more loaner cars. My car was there for 2 days. I was #4 on the list. Not sure if I'd bring it back for service or go to another dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
I always thought that Bill Kay as a dealership was a rip
I always thought that Bill Kay as a dealership was a rip off. This visit again confirms it. Their labor rates must be close to $200 an hour. An hour and a half of work cost close to $300. Only went because I needed a part from Buick. Usually I take my business to another Buick dealer.
I always thought that Bill Kay as a dealership was a rip
I always thought that Bill Kay as a dealership was a rip off. This visit again confirms it. Their labor rates must be close to $200 an hour. An hour and a half of work cost close to $300. Only went because I needed a part from Buick. Usually I take my business to another Buick dealer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
My experience at Bill Kay Chevrolet was one of the most
My experience at Bill Kay Chevrolet was one of the most stress free experiences I've ever had.
My experience at Bill Kay Chevrolet was one of the most
My experience at Bill Kay Chevrolet was one of the most stress free experiences I've ever had.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Dealer was on top of it!
Dealer was on top of it! Service was quick. Sales was amazing Great experience overall!
Dealer was on top of it!
Dealer was on top of it! Service was quick. Sales was amazing Great experience overall!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sales Rep.
Sales Rep. Juana was fantastic! She is very helpful and explains things well. One of the best car sales associates we have ever dealt with.
Sales Rep.
Sales Rep. Juana was fantastic! She is very helpful and explains things well. One of the best car sales associates we have ever dealt with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I’m a 100% service-connected veteran and founder of a
I’m a 100% service-connected veteran and founder of a logistics agency. I purchased a 2020 Dodge Journey from Bill Kay GMC. Despite two transmission replacements, the vehicle failed again leaking fluid and requiring a tow. I lost my job due to repeated breakdowns and was denied a rental or replacement. I couldn’t renew my registration for over a year due to emissions failure. Legal action is underway. I’m sharing this to protect other families and hold businesses accountable. Safety and integrity matter.
I’m a 100% service-connected veteran and founder of a
I’m a 100% service-connected veteran and founder of a logistics agency. I purchased a 2020 Dodge Journey from Bill Kay GMC. Despite two transmission replacements, the vehicle failed again leaking fluid and requiring a tow. I lost my job due to repeated breakdowns and was denied a rental or replacement. I couldn’t renew my registration for over a year due to emissions failure. Legal action is underway. I’m sharing this to protect other families and hold businesses accountable. Safety and integrity matter.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Great experience!
Great experience! Our salesman Jordyn was excellent and the finance department was great to work with so we could get the vehicle we wanted at an affordable payment. Overall an enjoyable experience.
Great experience!
Great experience! Our salesman Jordyn was excellent and the finance department was great to work with so we could get the vehicle we wanted at an affordable payment. Overall an enjoyable experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
You guys were very courteous and polite!
You guys were very courteous and polite! It was nothing different than any other, though. The idea is to sell, and you sold me lol! Thank you
You guys were very courteous and polite!
You guys were very courteous and polite! It was nothing different than any other, though. The idea is to sell, and you sold me lol! Thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
Jovi was so kind and helpful!
Jovi was so kind and helpful! I will keep coming to Bill Kay because of her great customer service.
Jovi was so kind and helpful!
Jovi was so kind and helpful! I will keep coming to Bill Kay because of her great customer service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair