Reviews
Write a reviewWhat a great sales experience we had here!
What a great sales experience we had here! Love our new Altima can't wait to upgrade my frontier!
What a great sales experience we had here!
What a great sales experience we had here! Love our new Altima can't wait to upgrade my frontier!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for sharing your experience with us! We're thrilled to hear that you love your new Altima, and we can't wait to help you with your Frontier upgrade when the time comes. If there's anything else we can assist you with, please don’t hesitate to reach out. Enjoy the ride!
Great service department!
Great service department! the whole team was helpful and knowledgeable! Thank you again I will definitely be back.
Great service department!
Great service department! the whole team was helpful and knowledgeable! Thank you again I will definitely be back.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We're delighted to hear that our service team was able to assist you and make your visit a positive one. We look forward to seeing you again, and we're always here to help with anything you need. Safe travels until next time!
Great People and Great service!
Great People and Great service! I loved how friendly everyone was! Joe was very helpful and nice.
Great People and Great service!
Great People and Great service! I loved how friendly everyone was! Joe was very helpful and nice.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind words about our staff.
Daniel was great.
Daniel was great. He took care of my routine maintenance and gave me a heads up on what I may have to do next time I come in. I have been coming to Mossy Nissan El Cajon since 2011 and have always had exceptional service. I would highly recommend to anyone looking for a dependable service department. Thank you, Daniel and the team, at Mossy Nissan El Cajon!
Daniel was great.
Daniel was great. He took care of my routine maintenance and gave me a heads up on what I may have to do next time I come in. I have been coming to Mossy Nissan El Cajon since 2011 and have always had exceptional service. I would highly recommend to anyone looking for a dependable service department. Thank you, Daniel and the team, at Mossy Nissan El Cajon!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! Glad we could help.
Address the entire ignition system do not asume
I have a lease vehicle. Recently it has had a battery / key fob issue. The battery was replaced. There is still a key fob issue. I will be calling again today to have this issue addressed. It should have been taken care of when the vehicle was there. No it is not a key fob battery issue. I replaced the battery. So back to square one. Lets see how this is resolved.
Address the entire ignition system do not asume
I have a lease vehicle. Recently it has had a battery / key fob issue. The battery was replaced. There is still a key fob issue. I will be calling again today to have this issue addressed. It should have been taken care of when the vehicle was there. No it is not a key fob battery issue. I replaced the battery. So back to square one. Lets see how this is resolved.
- Customer service 5.0
- Buying process 3.0
- Quality of repair 3.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Linda Logue, your satisfaction is our top priority.
Brandon N.
Brandon N. Was extremely welcoming, friendly, and knowledgeable. He made us feel comfortable and heard. Definitely recommend working with him!
Brandon N.
Brandon N. Was extremely welcoming, friendly, and knowledgeable. He made us feel comfortable and heard. Definitely recommend working with him!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Al., we're happy to hear you had such a positive experience with our team!
I feel lied to
Well the expience was fine.. But they are liars.. While we test driven there rogue.. We had a nissian altama. That only had 57000 miles on it.. Very clean car.. They inspected it saying that it was trash and it was going to the salvage yard.. so me and my finance believed them.. So I looked under the hood and saw that the mass flower sensor was disconnected.. but by this time my girl already signed the papers for new car.. so I told the salesman that I saw that mass flow sensor was disconnected.. He said it was to late.. I am not saying they disconnected it.. but they could of gave her more money for the car.. They gave her 3000 only for the car.. Telling us that the transmission is shot.. so they were just going to salvage it..Now are selling the same car for 16000. I feel lied to..
I feel lied to
Well the expience was fine.. But they are liars.. While we test driven there rogue.. We had a nissian altama. That only had 57000 miles on it.. Very clean car.. They inspected it saying that it was trash and it was going to the salvage yard.. so me and my finance believed them.. So I looked under the hood and saw that the mass flower sensor was disconnected.. but by this time my girl already signed the papers for new car.. so I told the salesman that I saw that mass flow sensor was disconnected.. He said it was to late.. I am not saying they disconnected it.. but they could of gave her more money for the car.. They gave her 3000 only for the car.. Telling us that the transmission is shot.. so they were just going to salvage it..Now are selling the same car for 16000. I feel lied to..
- Customer service 5.0
- Buying process 3.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Forrest, My name is Mike Hoefler I am the General Manager at Mossy Nissan El Cajon, I would like to get the details and look in to your transaction please contact me at 619-588-0500 or email me at mhoefler@mossy.com thanks
My experience was the best!
My experience was the best! It started with David Salesperson who was extremely knowledgeable. My trade in was effortless and financing great. What a great team . I was treated like family.
My experience was the best!
My experience was the best! It started with David Salesperson who was extremely knowledgeable. My trade in was effortless and financing great. What a great team . I was treated like family.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Faziosus, we are so happy to read such a great review about Mossy Nissan El Cajon!
My Review!!
I'm feel ok when i went to buy my Nissan Pathfinder.Steven Ortiz is a great person because he has a lot of patience explaining everything to us very clearly. I am very grateful to him for his advice.
My Review!!
I'm feel ok when i went to buy my Nissan Pathfinder.Steven Ortiz is a great person because he has a lot of patience explaining everything to us very clearly. I am very grateful to him for his advice.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Steven Ortiz, we're happy you found our staff to be so supportive during your experience here at Mossy Nissan El Cajon.
Excellent Service
Everyone there is helpful and really professional.
Excellent Service
Everyone there is helpful and really professional.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Steven Rees, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mossy Nissan El Cajon.