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Audi Rockville

(2,038 reviews)
Visit Audi Rockville
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–7:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2017 state dealer award
View 8 awards
2017 state dealer award 2016 state dealer award 2015 state dealer award
2024 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 904-4190 (888) 904-4190
Used (888) 376-8305 (888) 376-8305
Service (866) 783-7002 (866) 783-7002

Reviews

(2,038 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Audi Rockville from DealerRater.

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My repairs were done quickly and well.

We made the appointment easily and without delay. When we arrived at the dealer we were met quickly by the service rep. He quickly understood our problem and explained the process. Just a few hours later he called and told us we could pick up the fixed car. We picked the car up and the problem was completely fixed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great service with great communication

Audi of Rockville is always superb for service on my Audi A6.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great service as always!

Service department staff are consistently: welcoming, friendly, courteous, professional, prompt. Their area and waiting room spotless. They take excellent care of my car, and me too!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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The best team....

I recently worked with Alex at Rockville Audi and he was hands down amazing. I highly recommend working with him. He is extremely knowledgeable and professional. He did a great job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Audi Car service

Rockville did a very good job yearly service including oil . The only comment I have is that service is expensive.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi there. We are so pleased to hear you had a satisfactory service visit to our dealership. If we may be of any further assistance please reach out to Larry Sevrin (GM) at 301.296.2868.

Great service, as always!

Every interaction with this crew is a pleasure, they treat everyone the same: like their most valuable customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Experience

Alex was great. He was very helpful and informative. This is my fifth car I bought from the dealership. I would only buy from them. The service department is great

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Superb Dealer

Pleasant, unpressured buying experience . Very nice facility.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great dealership, sales team and finance manager

I recently purchased a new vehicle at Rockville-Audi (2017 Audi Q7). They were very pleasant to work with and did an awesome job, including negotiating the trade in. The test drive with Hamdael was great, personable and informative (the most informative test drive I've ever been on (and I purchase cars generally every year). The sales manager Dany Aly was helpful in making sure that both sides (the customer and the dealership) was treated fairly. Lastly, the finance manager Chanhee (aka Sean) was great to work with and very personable. My time at their dealership seemed like I was talking to a group of friends. Tony R

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Outstanding Dealership & Sales Staff

I can't say enough about my sales lady/consultant, Maria Cokinos, backed up by her sales manager, Brian Kim. Maria was informative, very knowledgeable, and attentive to detail in her sales presentation. Both she & Brian Kim were flexible about pricing and went out of their way to procure the exact Audi A5 Cabriolet I wanted in another state. Once the car arrived and the purchase was set, Maria spent two (2) hours with me explaining and demonstrating every aspect of the A5 Cab I purchased. In my fifty (50) years of auto purchasing, Maria Cokinos stands out as the best salesperson I have ever had! If you live in Maryland, Northern Virginia, West Virginia, or Southern Pennsylvania, contact Maria Cokinos for the best automobile sales experience imaginable! Gary W London, MD

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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