Reviews
My repairs were done quickly and well.
We made the appointment easily and without delay. When we arrived at the dealer we were met quickly by the service rep. He quickly understood our problem and explained the process. Just a few hours later he called and told us we could pick up the fixed car. We picked the car up and the problem was completely fixed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great service with great communication
Audi of Rockville is always superb for service on my Audi A6.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great service as always!
Service department staff are consistently: welcoming, friendly, courteous, professional, prompt. Their area and waiting room spotless. They take excellent care of my car, and me too!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
The best team....
I recently worked with Alex at Rockville Audi and he was hands down amazing. I highly recommend working with him. He is extremely knowledgeable and professional. He did a great job!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Audi Car service
Rockville did a very good job yearly service including oil . The only comment I have is that service is expensive.
- Customer service —
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi there. We are so pleased to hear you had a satisfactory service visit to our dealership. If we may be of any further assistance please reach out to Larry Sevrin (GM) at 301.296.2868.
Great service, as always!
Every interaction with this crew is a pleasure, they treat everyone the same: like their most valuable customer.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Experience
Alex was great. He was very helpful and informative. This is my fifth car I bought from the dealership. I would only buy from them. The service department is great
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Superb Dealer
Pleasant, unpressured buying experience . Very nice facility.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great dealership, sales team and finance manager
I recently purchased a new vehicle at Rockville-Audi (2017 Audi Q7). They were very pleasant to work with and did an awesome job, including negotiating the trade in. The test drive with Hamdael was great, personable and informative (the most informative test drive I've ever been on (and I purchase cars generally every year). The sales manager Dany Aly was helpful in making sure that both sides (the customer and the dealership) was treated fairly. Lastly, the finance manager Chanhee (aka Sean) was great to work with and very personable. My time at their dealership seemed like I was talking to a group of friends. Tony R
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Outstanding Dealership & Sales Staff
I can't say enough about my sales lady/consultant, Maria Cokinos, backed up by her sales manager, Brian Kim. Maria was informative, very knowledgeable, and attentive to detail in her sales presentation. Both she & Brian Kim were flexible about pricing and went out of their way to procure the exact Audi A5 Cabriolet I wanted in another state. Once the car arrived and the purchase was set, Maria spent two (2) hours with me explaining and demonstrating every aspect of the A5 Cab I purchased. In my fifty (50) years of auto purchasing, Maria Cokinos stands out as the best salesperson I have ever had! If you live in Maryland, Northern Virginia, West Virginia, or Southern Pennsylvania, contact Maria Cokinos for the best automobile sales experience imaginable! Gary W London, MD
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
