Audi Rockville

I recently traded my Lexus for a 2025 all-newAudi Q5. Shortly after the purchase, I experienced a minor issue with a side sensor, but it was resolved quickly and professionally. The dealership provided me with a loaner car for 48 hours while my Audi was being serviced, which made the process very convenient. Marcus, the general manager, handled the situation with exceptional professionalism and care. They even delivered my new Audi directly to my residence and picked up the loaner car, which I greatly appreciated. I addition, they provided me with a complimentary first-year service. Upon purchasing the vehicle, I also received an excellent trade-in value for my Lexus.and a great discount on my new Audi. Overall, I'm satisfied with a service and recommend this dealership.

Great experience, I seen a car, they responded immediately. I sent a credit application and 10 mins later they called me with the approval. Sent me docs to E-sign, took my insurance card and license virtual and set up my pick up for the vehicle the next day!!! Kenneth and Chris were great.

Awful - buyer beware. Almost a month after leasing a new S5 with them, it’s still in the service department. They didn’t initially offer a loaner, and I’m sitting here getting ghosted by everyone without an ETA on when I can get the fully-functioning car that I was sold and am still paying for. DO NOT DO BUSINESS WITH THEM. 09 OCT 2025, UPDATE: Dealership management said they’d help me out. Months later, no follow-through on any of it - naturally. DO NOT TRUST.

I had a fantastic experience buying my car from this dealership, thanks to Kenneth Chang. From the moment I walked in, he was professional, attentive, and genuinely helpful. He took the time to understand what I was looking for, answered all my questions with patience, and made the entire process smooth and stress-free. Kenneth’s honesty and expertise gave me full confidence in my purchase. I couldn’t be happier with my new car. Definitely a 5-star experience!

Great experience with Ken. Was in and out in a reasonable time and felt like I got a fair deal.

I had been shopping around for an Audi and had a great experience with this dealership. Chris was informative but not pushy. Car was priced well. They worked through a unique buying situation for me and we came to a deal. Finance was easy to go through and didn?t take forever like most experiences. Facility was clean, inviting and everyone was friendly.

Prior to my arrival for the appointment, the service department let me know how long the installation would take. Instead of waiting hours at the dealership, they offered alternative transportation to where I needed to go. This was the first time I experienced this during my service appointment and it was exceptional.

This dealer's approach to pricing was problematic. The initial offer they provided was significantly higher than the market rate, and other dealerships were offering better prices. I also found that the lease offer was based on an inaccurate money factor, and the pricing information on the Audi Rockville website was misleading. It was a very disappointing experience.

General Manager Marcus and his team was exceptional. Bought multiple cars with Audi of Rockville and process has always been smooth, fast and transparent. Never felt like they try to sell me on things I do not need and got great value and service each time. Highly recommend.

Very smooth buying experience. It was much faster than previous experiences I had. The sales rep was friendly, the finance manger was also friendly and professional. They clearly explained the whole process.