Mercedes-Benz of Melbourne

The dealership are quite professional, customer friendly and reasonably knows what they are doing hands down

Got exactly what I wanted from my salesperson. Have worked with him in the past and would do so again.

Great customer service. Easy to talk to and very attentive. Relates very well to customers.

I was shopping for a new car. The salesman took his time and went through several different cars. Once I made the purchase, he went through all of the features of my new Mercedes. Dave did an excellent job.

They were as concerned about my car as I was and I appreciate somebody demonstrating equal concern. The service was excellent as expected, the facilities are very comfortable and provide both work space as well as comfortable recliners, and Carly was just as pleasant as my service adviser Adam.

Lovely! ALL staff polite & knowledgable. Facility was inviting. Ciurtedy car was clean & fueled (and fun!). Special mention to Mr Frank Perez !

Dave Fisk was our sales dude and he was excellent. Helpful. Patient. Not pushy or aggressive. If you want to sell more cars, hire more Dave Fisks!!!!

I replaced my my sunroof liner last November 27, 2023 due to bad quality materials, and they charged me more than 1,400.00 dollars because they told me they had to take the sunroof glass and the top out. when they put the glass back, they didn't screwed the right passenger back leg of the sunroof all the way, causing it to get stuck on the rail. I took it to Mercedes Benz Melbourne on February 13th, less than 3 months after the repair and they said it would cost me 5,400.00 dollars to fix that. Horrible service, they don't take any responsibility for the work they do. I will never buy a Mercedes again.

I recently had the pleasure of working with Adam at the Mercedes dealership, and I must say, his service exceeded all my expectations. From the moment I stepped into the dealership, Adam's professionalism and expertise were evident. Adam greeted me with a warm welcome and took the time to understand my needs and concerns regarding my Mercedes. His extensive knowledge of Mercedes vehicles was impressive, and he provided invaluable insights into the best maintenance options tailored to my car's needs. What truly stood out about Adam was his genuine commitment to making me satisfied. He went above and beyond to ensure that my Mercedes received quality care and attention. Adam's dedication and professionalism made the entire experience seamless and stress-free. Thanks to Adam's outstanding service, I left the Mercedes dealership feeling confident and reassured about the condition of my car. I highly recommend Him to anyone seeking top-notch service and expertise. His passion for excellence and unwavering dedication make him an asset to the dealership, and I look forward to working with him again. Thanks Jeff E-

I was an out of state client. My sales rep was Alfredo who was an absolute joy to work with. He went above and beyond with additional pictures, videos and even put it up on the lift and had specific pictures taken at my request. It was all done in a timely manner and is what made the difference in helping us to decide on purchasing from Mercedes' of Melbourne. All of the needed documentation and form signing was coordinated for me. And also in a timely manner. They worked through all of the DMV details and handled everything they are allowed to handle. If you see a car you are interested in and you are out of state do not fear. Ask for Alfredo and don?t look back. Everyone was wonderful at this location. I highly recommend Mercedes of Melbourne either in state or out of state purchase based on my experience. Dennis