Reviews
Emailed and talked on the phone with someone and
Emailed and talked on the phone with someone and scheduled a test drive, the day of I get a call from someone else there telling me that the car hasnt been inspected or something yet (despite it being listed for over a week) and cant be test driven. A few minutes later I get a call back saying the car has an open recall and shouldn't have even been listed. Checked again the day after that and the car is still listed. Terrible dealership, completely wasted my time and effort. (not to mention the sticker price was overpriced anyway)
Emailed and talked on the phone with someone and
Emailed and talked on the phone with someone and scheduled a test drive, the day of I get a call from someone else there telling me that the car hasnt been inspected or something yet (despite it being listed for over a week) and cant be test driven. A few minutes later I get a call back saying the car has an open recall and shouldn't have even been listed. Checked again the day after that and the car is still listed. Terrible dealership, completely wasted my time and effort. (not to mention the sticker price was overpriced anyway)
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Ben, we regret to hear that you had this experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (315) 218-9989 at your earliest convenience to discuss how we can turn this experience into a positive one.
Awful dealership.
Awful dealership. The worst one I have ever been to. All rude employees, especially the management. No service during or after the sale. Will never return!!
Awful dealership.
Awful dealership. The worst one I have ever been to. All rude employees, especially the management. No service during or after the sale. Will never return!!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Janice, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. When you have an opportunity, please reach out to us at (315) 218-9989 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.
I am absolutely disgusted with the way I was just treated
I am absolutely disgusted with the way I was just treated at Audi Drivers Village service by JEREMY, a service tech. He was rude, accusatory, interrupted me, and questioned me multiple times. At one point I had to stop him from telling me that charging me for something I’ve never been charged for that “well there’s a first time for everything.” He made me feel so terrible, treated me with disrespect and I cannot imagine how drivers village allows him to work in a place that is designed for customer service. I’ve never been that disrespected by an employee. I’ve been coming to drivers village for over 10 years and this may just ruined my relationship.
I am absolutely disgusted with the way I was just treated
I am absolutely disgusted with the way I was just treated at Audi Drivers Village service by JEREMY, a service tech. He was rude, accusatory, interrupted me, and questioned me multiple times. At one point I had to stop him from telling me that charging me for something I’ve never been charged for that “well there’s a first time for everything.” He made me feel so terrible, treated me with disrespect and I cannot imagine how drivers village allows him to work in a place that is designed for customer service. I’ve never been that disrespected by an employee. I’ve been coming to drivers village for over 10 years and this may just ruined my relationship.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
We regret to hear that you had this experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (315) 218-9989. We look forward to hearing from you.
It was terrible.
It was terrible. I have done business with them for over 10 years. Their unorganized and don’t know what their doing. They sold me a car that was already sold. Held on to my deposit. I bought a car somewhere else. I will never do business with them again!!!!!
It was terrible.
It was terrible. I have done business with them for over 10 years. Their unorganized and don’t know what their doing. They sold me a car that was already sold. Held on to my deposit. I bought a car somewhere else. I will never do business with them again!!!!!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to leave us feedback about your experience with us. If you are willing to give us another chance, please contact us at (315) 218-9989 so we can understand your situation better in order to try and turn your experience around. Thank you, Burdick Chevrolet Buick GMC
Amazing Dealership!
Amazing Dealership! Thomas Quinn is my Hero! I live in Dallas and the dealership is in Cicero, NY. But they made my experience so good I never was worried about not being there for the purchase.
Amazing Dealership!
Amazing Dealership! Thomas Quinn is my Hero! I live in Dallas and the dealership is in Cicero, NY. But they made my experience so good I never was worried about not being there for the purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jared, we're happy you found our staff to be so supportive during your experience here at Burdick Chevrolet Buick GMC. Thank you again for choosing Burdick Chevrolet Buick GMC and we hope to see you again.
Aiden from Mitsubishi is the right person for the job.
Aiden from Mitsubishi is the right person for the job. Our transaction has never been easier and faster hes great and im grateful thank you🙏
Aiden from Mitsubishi is the right person for the job.
Aiden from Mitsubishi is the right person for the job. Our transaction has never been easier and faster hes great and im grateful thank you🙏
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Brendan Blair at drivers village, cannot say enough about
Brendan Blair at drivers village, cannot say enough about his professionalism and taking the time to find the right car.
Brendan Blair at drivers village, cannot say enough about
Brendan Blair at drivers village, cannot say enough about his professionalism and taking the time to find the right car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Kelly, we're happy you found our staff to be so supportive during your experience here at Burdick Chevrolet Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Definitely consider this place for your next car!
Definitely consider this place for your next car! Everything was great, from start to finish. The staff was helpful and friendly, and the best part - I was able to test drive and put down my deposit on the same day, with only a 2 day wait to go pick it up!
Definitely consider this place for your next car!
Definitely consider this place for your next car! Everything was great, from start to finish. The staff was helpful and friendly, and the best part - I was able to test drive and put down my deposit on the same day, with only a 2 day wait to go pick it up!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Mike, our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I would highly advise no one to go the drivers village,
I would highly advise no one to go the drivers village, terrible service, spent 25,000 dollars on a car and my first oil change the hood would not open and told me it was going to be 150 dollars to diagnose this problem to change my oil , my 4 year old got it open for free!!!!! I had also bought a truck at the same time broke down not even a mile away and they said it was going to be atleast 3 to 4 weeks to get it looked at and I was in the middle of the road but could not be bothered to come help me out !!!!!! After spending 80,000 dollars there!!!!! This is a terrible place to go to get a vehicle
I would highly advise no one to go the drivers village,
I would highly advise no one to go the drivers village, terrible service, spent 25,000 dollars on a car and my first oil change the hood would not open and told me it was going to be 150 dollars to diagnose this problem to change my oil , my 4 year old got it open for free!!!!! I had also bought a truck at the same time broke down not even a mile away and they said it was going to be atleast 3 to 4 weeks to get it looked at and I was in the middle of the road but could not be bothered to come help me out !!!!!! After spending 80,000 dollars there!!!!! This is a terrible place to go to get a vehicle
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Chad, thank you for reaching out to us. We regret to hear about the situation you have described. We'd like the opportunity to turn your experience around. Please reach out to us at (315) 218-9989 at your earliest convenience to discuss how we can turn this experience into a positive one.
bought my brand new Hyundai Sonata here.
bought my brand new Hyundai Sonata here. Loved the experience with Eric, would definitely buy again!!
bought my brand new Hyundai Sonata here.
bought my brand new Hyundai Sonata here. Loved the experience with Eric, would definitely buy again!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Tommy, we're happy you found our staff to be so supportive during your experience here at Burdick Chevrolet Buick GMC. Thank you again for choosing Burdick Chevrolet Buick GMC and we hope to see you again.