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INFINITI of Bellevue

(533 reviews)
Visit INFINITI of Bellevue
Sales hours: 8:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:00am–6:00pm
Tuesday 8:00am–7:00pm 7:00am–6:00pm
Wednesday 8:00am–7:00pm 7:00am–6:00pm
Thursday 8:00am–7:00pm 7:00am–6:00pm
Friday 8:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:30am–4:00pm
Sunday 11:00am–6:00pm Closed
2024 state dealer award
View 2 awards
2024 state dealer award
2024 consumer dealer award
New (425) 988-0733 (425) 988-0733
Used (425) 988-0719 (425) 988-0719
Service (425) 988-0793 (425) 988-0793

Reviews

(533 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of INFINITI of Bellevue from DealerRater.

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Everything was done in a timely and efficient fashion.

Everything was done in a timely and efficient fashion. I was in and out of there with no issues whatsoever.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking time to share your 5 star review! We are so happy to hear that your experience with our team was exceptional and it was our pleasure assisting you. We appreciate you and your business and we look forward to seeing you again.

Good.

Good. Excellent Sales Rep and Service Manager, we really like and appreciate their commitment to great customer Service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate you Jim! Thank you for taking time to share your kind review and for allowing INFINITI of Bellevue to assist you. We are grateful for you and your business and we welcome every opportunity to work with you again in the future.

This is 5th Car i have from Infiniti Bellevue .

This is 5th Car i have from Infiniti Bellevue . Because of Brandon O'Quin. Great Person / Finance manager.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate you and your continued loyalty! Congratulations on your new car and thank you for choosing INFINITI of Bellevue once again! It is our pleasure assisting you with your new car purchase and we are grateful for your kind review. We welcome every opportunity to assist you again in the future and will be looking forward to seeing you at your next visit with us!

Friendly and professional dealership.

Friendly and professional dealership. Very clean and well organized. The service department is top notch and you will not be sorry you took the time to visit and deal with this location and staff.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you Chris for your kind review and for allowing our team to assist you with your service needs. We are happy that your experience during your visit was a positive one and we will be looking forward to seeing you next time. Thank your for choosing INFINITI of Bellevue!

David and his co Customer Support Folks were all kind,

David and his co Customer Support Folks were all kind, professional, and easy to work with- they research the issues with the car, and we came up with solutions to problems.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate you! Thank you for choosing INFINITI of Bellevue and for allowing David and our service team to assist you. We are grateful for you and your business and happy that your customer experience was an exceptional one. We will be looking forward to seeing you at your next visit with us.

Everyone was great.

Everyone was great. I appreciated their time and attention. It was quick and efficient. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind review and for allowing INFINITI of Bellevue to assist you. It was our pleasure making sure your experience during your visit was an exceptional one. We are grateful for the opportunity to work with you and we will looking forward to seeing you at your next visit with us. We appreciate you!

Most phenomenal dealership experience I've ever had,

Most phenomenal dealership experience I've ever had, thank you Infiniti of Bellevue! Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking time to share your kind 5 star review and recommendation! We are so happy to hear that your experience with our team was phenomenal and it was our pleasure assisting you. We appreciate you and your business and we look forward to seeing you again. Thank you for choosing INFINITI of Bellevue!

I would recommend the dealership with some

I would recommend the dealership with some qualifications. I had to have a tire replaced and they slashed the replacement and had to order another one and that delayed things a few days. Asha is very professional. My issue generally is that I find the dealership overly expensive and am not happy that they now charge a surcharge for using a credit card. They should accept the charges.

Rating breakdown (out of 5):
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  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and visit. We are sorry that we did not provide the full 5 star experience we strive for and we appreciate your feedback regarding our payment system and pricing. It is always our pleasure assisting you and we are happy that Asha provided you with great customer care. We will look forward to your next visit with us. Thank you for choosing INFINITI of Bellevue!

Always a wonderful experience working with the fabulous

Always a wonderful experience working with the fabulous team at Infiniti of Bellevue! I highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you Jaye! We appreciate you!

A customer since 2004, I have been consistently

A customer since 2004, I have been consistently impresses with the quality of work and attention to detail in all aspects of service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We appreciate you and your loyalty to our team here at INFINITI of Bellevue. Thank you for your recent visit and for taking the time to share your kind review. We are happy that we continue to provide you with exceptional customer care and it is always our pleasure assisting you. We will look forward to seeing you at your next visit with us. We appreciate you!