Reviews
I’m new to Mercedes after 25+ years driving Audis.
I’m new to Mercedes after 25+ years driving Audis. This was my first experience with MB service. Stephen was attentive, helpful and solved a short term issue while waiting for a part to come in. I am very happy with how he handled things and look forward to working with him on future service at MB.
I’m new to Mercedes after 25+ years driving Audis.
I’m new to Mercedes after 25+ years driving Audis. This was my first experience with MB service. Stephen was attentive, helpful and solved a short term issue while waiting for a part to come in. I am very happy with how he handled things and look forward to working with him on future service at MB.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jcutler, we're delighted to hear that Stephen provided you with attentive and helpful service at Flagship Motorcars of Lynnfield. Welcome to the Mercedes family! We look forward to assisting you in the future.
Service department is excellent.
Service department is excellent. We love dealing with Stephen. Everything is explained and well taken care of. It has always been a good experience.
Service department is excellent.
Service department is excellent. We love dealing with Stephen. Everything is explained and well taken care of. It has always been a good experience.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Stephen and our service department at Flagship Motorcars of Lynnfield have consistently provided you with excellent experiences. Thank you for your kind words, and we look forward to continuing to serve you!
Hamid was a pleasure to work with, courtesy, Kind and
Hamid was a pleasure to work with, courtesy, Kind and caring! A true Gem! Love my new Mercedes, and will definitely recommend Hamid and Flagship Motors of Lynnfield to family and friends!
Hamid was a pleasure to work with, courtesy, Kind and
Hamid was a pleasure to work with, courtesy, Kind and caring! A true Gem! Love my new Mercedes, and will definitely recommend Hamid and Flagship Motors of Lynnfield to family and friends!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the wonderful feedback! We're delighted to hear that Hamid provided such a positive experience at Flagship Motorcars of Lynnfield. Enjoy your new Mercedes, and we appreciate your recommendations!
Nathan was great!
Nathan was great! Responded to all my questions on a timely basis and kept me informed at all times.
Nathan was great!
Nathan was great! Responded to all my questions on a timely basis and kept me informed at all times.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Marisa! Thank you for leaving us this five-star review and for your kind words about Nathan from our service team at Flagship Motorcars of Lynnfield! We'll see you next time!
Great work and amazing service.
Great work and amazing service. Very professional staff. Great communication. The experience was five star
Great work and amazing service.
Great work and amazing service. Very professional staff. Great communication. The experience was five star
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- Buying process —
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the fantastic feedback! We're delighted to hear that our team at Flagship Motorcars of Lynnfield provided a five-star experience with great communication and professionalism. We look forward to serving you again in the future!
I am happy and satisfied with the repair my car at this
I am happy and satisfied with the repair my car at this dealership and the staff was friendly and knowledgeable and fix the problem of my car.
I am happy and satisfied with the repair my car at this
I am happy and satisfied with the repair my car at this dealership and the staff was friendly and knowledgeable and fix the problem of my car.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Inaamkhweis, we're delighted to hear that our team at Flagship Motorcars of Lynnfield was able to fix your car and provide a friendly experience. Thank you for sharing your satisfaction with us!
Got my GLA250 last Friday.
Got my GLA250 last Friday. Still do not know why decided to go to the MB dealership in Lynnfield instead of my usual one. We met Craig who helped us make the right choice. I had walked out, in the past , from two dealerships due to the aggressiveness of the vendor, pushing me to purchase what I did not want. It was not the case with Craig. He was extremely professional but friendly. I felt we could trust him. Found what I needed and wanted without feeling pressured to anything. Thank you Craig for making this usually non easy process a pleasurable one.
Got my GLA250 last Friday.
Got my GLA250 last Friday. Still do not know why decided to go to the MB dealership in Lynnfield instead of my usual one. We met Craig who helped us make the right choice. I had walked out, in the past , from two dealerships due to the aggressiveness of the vendor, pushing me to purchase what I did not want. It was not the case with Craig. He was extremely professional but friendly. I felt we could trust him. Found what I needed and wanted without feeling pressured to anything. Thank you Craig for making this usually non easy process a pleasurable one.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Craig made your experience at Flagship Motorcars of Lynnfield a pleasant one! It's great to know you felt comfortable and well-assisted without any pressure. Enjoy your new GLA250, and thank you for choosing us!
Kim Do was great.
Kim Do was great. And thanks to Maria and Kim without them I wouldn’t have purchased
Kim Do was great.
Kim Do was great. And thanks to Maria and Kim without them I wouldn’t have purchased
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're so glad Kim & Maria could assist you, Robert! Thanks for taking the time to leave us a review and please don't hesitate to reach out if our Flagship Motorcars of Lynnfield team can be of service again in the future!
As always, Flagship Motorcars and Rennen delivered great
As always, Flagship Motorcars and Rennen delivered great service once again! Flagship is the only place I take my 2017 C300 for service and I recommend them to any Mercedes owner. Staff is courteous and friendly which is than I can say for other dealerships I've talked to in the past.
As always, Flagship Motorcars and Rennen delivered great
As always, Flagship Motorcars and Rennen delivered great service once again! Flagship is the only place I take my 2017 C300 for service and I recommend them to any Mercedes owner. Staff is courteous and friendly which is than I can say for other dealerships I've talked to in the past.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your continued trust in Flagship Motorcars of Lynnfield! We're delighted to hear that Rennen and our team consistently provide the great service you expect. We appreciate your recommendation and look forward to serving your 2017 C300 again in the future!
Excellent work in all phases by service advisor Stephen
Excellent work in all phases by service advisor Stephen Lopes. Polite, attentive, courteous, and very knowledgeable.
Excellent work in all phases by service advisor Stephen
Excellent work in all phases by service advisor Stephen Lopes. Polite, attentive, courteous, and very knowledgeable.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi! We're delighted to hear that Stephen provided such excellent service at Flagship Motorcars of Lynnfield. Thank you for recognizing his polite and knowledgeable approach! See you next time!