Reviews
I would highly recommend Emipre Hyundai when looking for...
I would highly recommend Emipre Hyundai when looking for a new/used car. My respresentive Syed was extremely helpful and very professional when trying to stay within my budget. I walked in knowing what car I wanted and he made that happen. I am thankful he was very understaning with what i wanted. Everyone knows its not easy buying a car but when you have the right help it can be. He worked very hard to make sure i was happy and i can really say i am very pleased with my purchse and the Emipre Hyundai staff. Thanks Empire!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to rate and review us! Your feedback is important. We are devoted to creating a pleasant atmosphere for our customers and to ensuring that the process is seamless and time-efficient. Syed is an invaluable member of our team and we are thankful that he was able to provide you such a great experience. Come back to see us again for future needs and follow us on Facebook and Twitter for exclusive content. Enjoy your new car!
I was lied to my face about the KBB value of my trade in,...
I was lied to my face about the KBB value of my trade in, do they not think everyone lookup the trade in value of their car before they go into a dealership! The salesman was pushy pushy pushy and the sales manager was even worse! I felt like I was in a used car dealership and they were trying to force me into a car that I didn't want! I wonder how many people have been 'forced' into buying a car they didn't want and were then coerced into writing a favorable review??
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Ronald went out of his way to discuss car models and...
Ronald went out of his way to discuss car models and leasing options with us and walked with us to a lot where we compared styles and colors. If we decide to lease a hyundai we will certainly use Ronald.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback! We hope that you return to us for your purchasing needs. We here at Empire Hyundai strive to provide our customers with exceptional care and a seamless process. Follow us on Facebook and Twitter for store updates and exclusive content.
Sayed was friendly and respectful. Listened to my needs...
Sayed was friendly and respectful. Listened to my needs and was not too pusy. He was knowledgable about the car. He did work hard to keep the price down. I like to keep my business in Fall River because I live here. Empire Hyundai seemed very professional, organized and overall, fair. I would recommend them.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to write us! We're lucky enough to have Sayed on board here at Empire Hyundai and know that our commitment to customer service and satisfaction shone through him during your visit judging by your feedback. We hope that if you haven't already, you'll follow us on Twitter and Facebook for exclusive content and come see us again soon.
I had a great experience. I walked in knowing exactly...
I had a great experience. I walked in knowing exactly what i wanted and got nothing less. The dealership was conveniently located and everybody was friendly. Thanks!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your feedback! We strive to provide each guest with stellar customer service and are thankful that your experience was enjoyable. Please keep us in mind for any future automotive needs. Also, if you haven't yet, follow us on Twitter and like our Facebook page for exclusive specials and content. Thanks again for your business and enjoy your new car!
I just brought a car from this dealership and everyone...
I just brought a car from this dealership and everyone there was super friendly. My sales rep Syed was excellent and really new alot about the car. When it came down to the financing Mike and Joe did everything they could to help me get the best deal. I would recommend Empire Hyundai to anyone who is looking to buy a new or used car. They had a ton of cars to choose from.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for your review and recommendation! Out first priority is to our guest, and we're glad that your expectations could be met on your last visit with us. We look forward to seeing you again. Don't forget to like us on Facebook and follow us on Twitter to receive exclusive online coupons and discounts!
I received great service at Empire Hyundai. Syed Mahmud,...
I received great service at Empire Hyundai. Syed Mahmud, Danny R, and Joseph Carvalho were an awesome team they really pushed hard to get me the best deal and price range i was looking for! I would refferred them to anyone! Thanks guys!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for your review! Our customers are out top priority, and we're glad that your last visit with our team was up to your expectations. We hope to see you again with any future needs. Thanks again. Don't forget to like us on Facebook and follow us on Twitter to receive exclusive online coupons and discounts!
Ron greeted us as we first pulled up to Empire Hyundai. ...
Ron greeted us as we first pulled up to Empire Hyundai. My husband and I were very pleased with his knowledge of the vehicles, from saftey to options. He was very thorough in making sure we knew everything about the car we test drove. Even though we couldnt find a car in our price range that day, they were committed to making sure they could get us into a vehicle we liked in our price range. Ron, said that "Empire will never loose a deal when it comes to the price of a car" So I am hoping they will be be able to get us into the car we want for the price we need! Overall experience was great!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I went to Ronald with a limit of the amoount i could...
I went to Ronald with a limit of the amoount i could spend on a vehicle and ronald worked with me to get me the vehicle i no at an affordable right. he was a fantastic salesmen and i would recommend him to anybody he was great and i cant say it enough how great he actually was to work with me to get me into the vehicle and i thank you for your service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My family and I just bought a brand new 2012 Hyundai...
My family and I just bought a brand new 2012 Hyundai Elantra Touring from Joe Rodriguez at Empire Hyundai in Fall River, MA. Out of all the dealers I contacted in Southeastern Massachusetts, they were the ones that had the right car at the right price. Some other dealerships we talked to didn't seem very interested in selling us a car, maybe they presumed we were just kicking the tires so we weren't really worth their effort. That was not the case with Joe at Empire Hyundai. He greeted me at the door and brought me for my test drive in the car that I inquired about. It was sitting ready for me at the front door. Joe worked very hard to earn my business and get me in the perfect car for my young family at a great price with an extremely low rate on my financing. He also earned my respect. If he says something, you can be certain he's going to make it happen. That is worth it's weight in gold when purchasing a car. When we made arangements to come back to look at the car and ultimately make the purchase, it was on Joe's day off. Needless to say, he was right there greeting us at the door. He said maybe he'd take a day off next week. I would not hesitate in recommending him and Empire Hyundai to my friends and family. Joe Carvalho walked us through the finance process knowledgeably answering all of my questions. He made that part equally painless. I have now bought my last 2 cars from them and I will certainly be shopping there first when it is time for my third. Couldn't be happier with the car or the service. Well worth the drive down from the Cape. Thanks again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car