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Dishman Dodge RAM Chrysler Jeep

(315 reviews)

Reviews

(315 reviews)

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Worst dealership in Spokane and Washington. Do yourself...

Worst dealership in Spokane and Washington. Do yourself a favor buy somewhere else and run from this dealership. I am so glad we bought our truck at a different dealer. Kelsie treats you like you are a no body and won't call back. Sad a local business is like this.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
6 people out of 6 found this review helpful.

Took my truck in there and it cost 1000$ to fix the...

Took my truck in there and it cost 1000$ to fix the heater. 1 year later same problem and they won't warrenty it because the vehicle is a "Canadian Dodge ram 1500". You could have told me that before you took my money you crooks

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Shane and Robert are total pros.

I had a fantastic experience at Dishman Dodge. The service is second to none. My truck was taken care of quickly and done the right way. The service department is definitely top notch. Robert and Shane are real pros and take care of the customer and their vehicle with class and expertise. I totally recommend Dishman Dodge to anyone that wants great service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great Experience

Great service! Very easy to deal with everyone there! Everyone has a great attitude and it felt like they truly wanted to be there to provide a great experience! Thank you to Winter, Curtis, Brandon and Rob for your helping getting the vehicle we wanted!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Awesome Service

Drew in Service Department got me right in for my oil change and tire rotation snd gave me a full inspection on my 2019 Ram ! They were all very efficient and I was in and out promptly! Thank you Drew !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Best Service Desk in the city!

The Service Department at Dishman Dodge is EXCELLENT!! Robert took care of my most recent issue (trouble light=bad exhaust sensor). He was professional, thorough, and even arranged transportation (didn't realize rental was covered in my warranty). The team had my issue resolved promptly and Robert even followed up a few days later to confirm that the light wasn't coming back on. I would recommend this team to anyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Told my ‘08 jeep was too old for them to work on. Lost my...

Told my ‘08 jeep was too old for them to work on. Lost my business

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Steven

Steven was our sales rep. We had a great no pressure experience. We walked away with a new Gladiator and a new used pick up truck Thank you so much for the comfortable surroundings and letting my dog hang out in the lobby with us all Rex says hi

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great dealership for sales and service

We bought our new Jeep Compass from Dishman in 2020. It was the second most pleasant car buying experience I ever had. The first was when I purchased a new Mini Cooper. But Dishman was excellent. Curteous, knowledgeable, patient, and offered an excellent price. Since then I have had it serviced twice at the dealership. They are on time, courteous, and seemingly efficient. I will return in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great service department

Service writers Larry & Robert are exceptionally helpful & thorough. Great service at a great, community minded locally owned businesses. I’ll be back for all my automotive needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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