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I-5 Toyota

(607 reviews)
Sales hours: 8:30am to 7:30pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–7:30pm 7:30am–6:00pm
Tuesday 8:30am–7:30pm 7:30am–6:00pm
Wednesday 8:30am–7:30pm 7:30am–6:00pm
Thursday 8:30am–7:30pm 7:30am–6:00pm
Friday 8:30am–7:30pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 7:30am–4:30pm
Sunday 10:00am–6:00pm 7:30am–4:30pm

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Reviews

(607 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Exceptional service.

Exceptional service. Made good on all issues. Professional and friendly. Brian Piper and Jesse treated us with respect and were sensitive to our needs.

Exceptional service.

Exceptional service. Made good on all issues. Professional and friendly. Brian Piper and Jesse treated us with respect and were sensitive to our needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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Consumer response

Made good on all issues. Professional and friendly. Brian Piper and Jesse treated us with respect and were sensitive to our needs.

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Transmission went out,fought Olympia Toyota about

Transmission went out,fought Olympia Toyota about exteneded pumper to pumper. Chehalis I-5 did say it was covered. Took it there, dealer had car over 3 months. Kept saying it was ready and then it's not. No rental offered till last day. Finally get it back after another week of "it's ready" and it is filthy. They couldn't even wash it. Mind you that was 3 months of paying a car payment and insurance. I would think twice before I took my car there.

Transmission went out,fought Olympia Toyota about

Transmission went out,fought Olympia Toyota about exteneded pumper to pumper. Chehalis I-5 did say it was covered. Took it there, dealer had car over 3 months. Kept saying it was ready and then it's not. No rental offered till last day. Finally get it back after another week of "it's ready" and it is filthy. They couldn't even wash it. Mind you that was 3 months of paying a car payment and insurance. I would think twice before I took my car there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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We have been extremely pleased with both the 2018 and the

We have been extremely pleased with both the 2018 and the 2022 Camry Hybrids that we purchased through the Costco Auto Program, from Lyle Talbot at I-5 Toyota in Chehalis, WA. He has been the most forthright, courteous and honest of any auto salesperson I have dealt with in 50 year auto purchasing experience. His faithful application of the Costco program has always produced the best pricing available. When we have any questions or concerns Lyle has always promptly replied. We have no reason to ever consider working with any other auto representative. In addition, our service assistant, Tella has been most personable and head always diligently worked to accommodate our service schedule. She is why we drive past multiple service centers and other dealers, to make the 120 mile round trip for our the regularly scheduled service. Thank you, to our team at I-5 Toyota!

We have been extremely pleased with both the 2018 and the

We have been extremely pleased with both the 2018 and the 2022 Camry Hybrids that we purchased through the Costco Auto Program, from Lyle Talbot at I-5 Toyota in Chehalis, WA. He has been the most forthright, courteous and honest of any auto salesperson I have dealt with in 50 year auto purchasing experience. His faithful application of the Costco program has always produced the best pricing available. When we have any questions or concerns Lyle has always promptly replied. We have no reason to ever consider working with any other auto representative. In addition, our service assistant, Tella has been most personable and head always diligently worked to accommodate our service schedule. She is why we drive past multiple service centers and other dealers, to make the 120 mile round trip for our the regularly scheduled service. Thank you, to our team at I-5 Toyota!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Where a car buy is a great experience, where your time is

Where a car buy is a great experience, where your time is valued and your needs are matched with options. No one likes to buy a car, but when you do go see Rodney Sekerak.

Where a car buy is a great experience, where your time is

Where a car buy is a great experience, where your time is valued and your needs are matched with options. No one likes to buy a car, but when you do go see Rodney Sekerak.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Called i5 and coult not be happier with the service I

Called i5 and coult not be happier with the service I received! Rodney was very nice and very determined to find the right make and model for the family. He went above and beyond expectations to deliver the best deal possible, he fought for a good interest rate and made sure the vehicle was within the amount I could afford. I will continue recommending this dealer and will return again one day for another purchase. Go to I5 Toyota you won't be disappointed

Called i5 and coult not be happier with the service I

Called i5 and coult not be happier with the service I received! Rodney was very nice and very determined to find the right make and model for the family. He went above and beyond expectations to deliver the best deal possible, he fought for a good interest rate and made sure the vehicle was within the amount I could afford. I will continue recommending this dealer and will return again one day for another purchase. Go to I5 Toyota you won't be disappointed

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Just had my Prius serviced after it needed to be towed to

Just had my Prius serviced after it needed to be towed to I-5. Macie on the phone was incredibly helpful. The issue was accurately diagnosed and professionally taken care of. Khalid was informative, courteous and helpful, as always. I-5 has kept our multiple Toyotas running well for years.

Just had my Prius serviced after it needed to be towed to

Just had my Prius serviced after it needed to be towed to I-5. Macie on the phone was incredibly helpful. The issue was accurately diagnosed and professionally taken care of. Khalid was informative, courteous and helpful, as always. I-5 has kept our multiple Toyotas running well for years.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Charged a extra $200.

Charged a extra $200.00 to have the title taken care of " to insure it is done properly" ell the person to do this must of gone on a 4 week vacation as that is how long it took to mail the paper work to the state. I now have 21 days to drive my car legally and get the plates, then it gets parked. Here you pay extra to have very poor service.

Charged a extra $200.

Charged a extra $200.00 to have the title taken care of " to insure it is done properly" ell the person to do this must of gone on a 4 week vacation as that is how long it took to mail the paper work to the state. I now have 21 days to drive my car legally and get the plates, then it gets parked. Here you pay extra to have very poor service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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They are awful, the only reason they are part of the

They are awful, the only reason they are part of the costco program is because they pay costco 3,000 a yr to part of the program. Check other dealers they will cost you less and most are more honest than the big dealers in Chehalis. Places like Mullinex are far better. Go to Olympia for your car.

They are awful, the only reason they are part of the

They are awful, the only reason they are part of the costco program is because they pay costco 3,000 a yr to part of the program. Check other dealers they will cost you less and most are more honest than the big dealers in Chehalis. Places like Mullinex are far better. Go to Olympia for your car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Awesome Salesman

The moment we were greeted by our salesman Rodney we knew he was the one . Professional all the way he's not pushy gives time to think about your decision and works on Your Need! answered our question and a very honest salesman if anyone out there is looking for a honest working salesman that works for you Rodney is the best. Tks Rodney.

Awesome Salesman

The moment we were greeted by our salesman Rodney we knew he was the one . Professional all the way he's not pushy gives time to think about your decision and works on Your Need! answered our question and a very honest salesman if anyone out there is looking for a honest working salesman that works for you Rodney is the best. Tks Rodney.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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We had the best experience purchasing a car from I-5.

We had the best experience purchasing a car from I-5. Our salesman was very professional. He took his time with my daughter on what kind of car and her being able to afford the car. We are very satisfied with this dealership and WILL be back for another vehicle.

We had the best experience purchasing a car from I-5.

We had the best experience purchasing a car from I-5. Our salesman was very professional. He took his time with my daughter on what kind of car and her being able to afford the car. We are very satisfied with this dealership and WILL be back for another vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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