Skip to main content

BMW Northwest

(1,378 reviews)
Visit BMW Northwest
Sales hours: 11:00am to 5:00pm
Service hours:
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday 11:00am–5:00pm Closed
2025 state dealer award
View 7 awards
2025 state dealer award 2023 state dealer award 2022 state dealer award 2014 state dealer award
2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award

Contact seller

Select a Salesperson (optional)

Contact seller

By clicking here, you authorize Cars.com and its sellers/partners to contact you by text/calls which may include marketing and be by autodialer. Calls may be prerecorded. You also agree to our Privacy Notice. Consent is not required to purchase goods/services.

We value your privacy. Cars.com Privacy Notice

New (253) 248-4882 (253) 248-4882
Used (253) 235-4822 (253) 235-4822
Service (253) 235-4610 (253) 235-4610

Inventory

See all 375 vehicles from this dealership.

Incentives

See all incentives

About our dealership

This seller has been on Cars.com since June 2001.
Welcome to BMW Northwest. As your premier Washington BMW dealership we provide for your every automotive need. We know that your time is valuable. We're certain you will find our site a fast and convenient way to research and find that BMW that's right for you.

In addition to our friendly and knowledgeable sales staff we also provide financing service and parts. We even offer discounts for early-scheduled service appointments. Come visit us give us a call or contact us via this website and let us show you why our customers prefer coming to Tacoma for their BMW needs.
Experience a difference - experience the best!

Service center

Phone number (253) 235-4610

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Meet our employees

Reviews

(1,378 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW Northwest from DealerRater.

Want to share your experience with this dealership?

Write a review

We have purchased cars from many dealers over the years

We have purchased cars from many dealers over the years and BMW Northwest was by far the best overall experience. The sales people were very helpful and patient. They respected our time and everyone involved in the sales process did exactly what they said they would do. No surprises.

We have purchased cars from many dealers over the years

We have purchased cars from many dealers over the years and BMW Northwest was by far the best overall experience. The sales people were very helpful and patient. They respected our time and everyone involved in the sales process did exactly what they said they would do. No surprises.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Mitch, your fantastic feedback made our day! Thanks for trusting BMW Northwest with your business and highlighting our team's efforts to keep you comfortable and informed. Safe travels in your new ride!

Show full review

Rich Knoll, our service advisor, was top tier:

Rich Knoll, our service advisor, was top tier: informative, caring, clear and most helpful in all respects! A pleasure to have him and the team at BMW Northwest provide our services.

Rich Knoll, our service advisor, was top tier:

Rich Knoll, our service advisor, was top tier: informative, caring, clear and most helpful in all respects! A pleasure to have him and the team at BMW Northwest provide our services.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for sharing your experience with Rich and our team at BMW Northwest! We look forward to welcoming you back! Safe travels!

Show full review

Excellent customer service from everyone I encountered,

Excellent customer service from everyone I encountered, but especially Michael Lawver. It’s a relief to have trustworthy advice!

Excellent customer service from everyone I encountered,

Excellent customer service from everyone I encountered, but especially Michael Lawver. It’s a relief to have trustworthy advice!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review! We will be sure to pass along your kind words to Michael and the team. We hope to welcome you back to BMW Northwest again down the road!

Show full review

Rich made it possible for me to get tow truck to

Rich made it possible for me to get tow truck to dealership before closing & called for a ride home. Much relieved. I needed a new battery & had my car returned in two days.

Rich made it possible for me to get tow truck to

Rich made it possible for me to get tow truck to dealership before closing & called for a ride home. Much relieved. I needed a new battery & had my car returned in two days.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Janice, we are delighted to hear Rich was such a big help during an unexpected situation. We really appreciate your business and thank you for choosing BMW Northwest!

Show full review

John took care of us from the start.

John took care of us from the start. No nonsense. Made purchasing the vehicle easy

John took care of us from the start.

John took care of us from the start. No nonsense. Made purchasing the vehicle easy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

John and the BMW Northwest team are thankful for your kind words! Safe travels from all of us!

Show full review

Great experience dealing with the team at BMW Northwest.

Great experience dealing with the team at BMW Northwest. Very professional and helpful during the entire process. Shout out for Trevor who went above and beyond to make sure I was happy with my purchase.

Great experience dealing with the team at BMW Northwest.

Great experience dealing with the team at BMW Northwest. Very professional and helpful during the entire process. Shout out for Trevor who went above and beyond to make sure I was happy with my purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

JB, thank you for choosing BMW Northwest and for sharing your five-star review! We will pass along your appreciation to Trevor and the team. Enjoy your new ride!

Show full review

Fast and fantastic service.

Fast and fantastic service. Keith was great to work with!! I will definitely recommend BMW Northwest to anyone.

Fast and fantastic service.

Fast and fantastic service. Keith was great to work with!! I will definitely recommend BMW Northwest to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Doug, your recommendation means the world to us! We love hearing what a wonderful experience Keith provided. Thank you from all of us at BMW Northwest.

Show full review

Engaging in all areas of customer service.

Engaging in all areas of customer service. Service Representative Richard Knoll has always been informative and knowledgeable and most importantly available.

Engaging in all areas of customer service.

Engaging in all areas of customer service. Service Representative Richard Knoll has always been informative and knowledgeable and most importantly available.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your wonderful feedback! We’re delighted to hear that Richard and the BMW Northwest team keep you informed every step of the way. See you next time!

Show full review

I trust this dealership explicitly and take my car there

I trust this dealership explicitly and take my car there for all my needs including oil changes. The staff are knowledgeable and friendly. Shout out to Brandon for always being so helpful and professional.

I trust this dealership explicitly and take my car there

I trust this dealership explicitly and take my car there for all my needs including oil changes. The staff are knowledgeable and friendly. Shout out to Brandon for always being so helpful and professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Marie, thank you for sharing your kind feedback about Brandon and the rest of our team! We appreciate your business and hope to see you again at BMW Northwest. Drive safely!

Show full review

As Always It’s A Great Pleasure To Visit This BMW

As Always It’s A Great Pleasure To Visit This BMW Northwest Dealership! Gage As Always Is The Best Agent To Do Business With. He Is Always Available For Any Questions Or Reasons I May Need When I Need An Appointment Or Just To Ask Him Questions About My Vehicle. Again And Again THANK YOU GAGE FOR THE RELIABLE RELIEF FOR ALL THE SERVICES I HAVE NEEDED…!!!

As Always It’s A Great Pleasure To Visit This BMW

As Always It’s A Great Pleasure To Visit This BMW Northwest Dealership! Gage As Always Is The Best Agent To Do Business With. He Is Always Available For Any Questions Or Reasons I May Need When I Need An Appointment Or Just To Ask Him Questions About My Vehicle. Again And Again THANK YOU GAGE FOR THE RELIABLE RELIEF FOR ALL THE SERVICES I HAVE NEEDED…!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Yvonne, thank you for your kind review of Gage and the team! We look forward to seeing you next time at BMW Northwest. Safe travels!

Show full review
See all 1378 reviews