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West Hills Honda

(1,537 reviews)
2025 state dealer award
View 8 awards
2025 state dealer award 2023 state dealer award 2022 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award

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Reviews

(1,537 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of West Hills Honda from DealerRater.

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Trey was so patient as he drove us to 4 different

Trey was so patient as he drove us to 4 different dealers. We did several test drives and it took quite a few hours for me to finally decide on what model I wanted. It was rainy and had a few downpours as well. He was such a trooper. I hope you were given time to eat after we left. 🤣

Trey was so patient as he drove us to 4 different

Trey was so patient as he drove us to 4 different dealers. We did several test drives and it took quite a few hours for me to finally decide on what model I wanted. It was rainy and had a few downpours as well. He was such a trooper. I hope you were given time to eat after we left. 🤣

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Kim, it's wonderful to hear that Trey went above and beyond for you at West Hills Honda! We appreciate your patience during the process and are glad he made it a positive experience despite the weather. Enjoy your new ride!

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Exellent customer service.

Exellent customer service. They see to it that once you got there, they will assist you right away.

Exellent customer service.

Exellent customer service. They see to it that once you got there, they will assist you right away.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

There is nothing better than a great review. Thanks for giving West Hills Honda your business, Butch!

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My salesman was amazing.

My salesman was amazing. Mike Columbus was great to work with and not pushy. He helped me make up my mind.I was actually looking at that smaller s.U v at first.

My salesman was amazing.

My salesman was amazing. Mike Columbus was great to work with and not pushy. He helped me make up my mind.I was actually looking at that smaller s.U v at first.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Kathy, we're happy to hear that Mike hit the mark with thorough assistance! Thank you so much for your recommendation and for all your support of West Hills Honda. Safe travels!

Consumer response

This is kathy kerlee we purchased a brand new Honda S.U. V. From Mike Columbus. He was wonderful to work with. He explained everything to me how to work all the little gadgets setting help me set up the das cam since I didn't understand any of it. I would highly recommend my friends and family. twhat a amazing man to work with....

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Very helpful and formative on the car.

Very helpful and formative on the car. Process went very easy for us. Thank you

Very helpful and formative on the car.

Very helpful and formative on the car. Process went very easy for us. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for stopping by to leave West Hills Honda a wonderful review! We hope you enjoy every mile in your new ride, Jackie!

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Our salesman Matt was very knowledgable about the

Our salesman Matt was very knowledgable about the vehicles we were interested in and spent the time explaining their features before we found the model we liked best. The professionalism of everyone we dealt with during the purchasing of the vehicle was excellent.

Our salesman Matt was very knowledgable about the

Our salesman Matt was very knowledgable about the vehicles we were interested in and spent the time explaining their features before we found the model we liked best. The professionalism of everyone we dealt with during the purchasing of the vehicle was excellent.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Matt and the team at West Hills Honda provided you with such a professional experience. Thank you for choosing us, and we hope you're enjoying your new vehicle!

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Great dealership and people.

Great dealership and people. Plenty of cars selection to review or drive. Plenty of color choices.

Great dealership and people.

Great dealership and people. Plenty of cars selection to review or drive. Plenty of color choices.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for the 5-star review of West Hills Honda!

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I have been coming to West Hills Honda since 2012 and

I have been coming to West Hills Honda since 2012 and have never been disappointed. The people are always friendly, the pricing is explained in depth and the free coffee at the Cafe is very nice.

I have been coming to West Hills Honda since 2012 and

I have been coming to West Hills Honda since 2012 and have never been disappointed. The people are always friendly, the pricing is explained in depth and the free coffee at the Cafe is very nice.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Dawn, we're delighted to hear that you've consistently had a positive experience with us at West Hills Honda since 2012. It's great to know you appreciate our friendly team and the little perks like free coffee! We are looking forward to your next visit!

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Brandon in the Service department did a great job for me.

Brandon in the Service department did a great job for me. He helped diagnose a complex electrical issue and got the parts rapidly and coordinated the warranty coverage. Car delivered on time. Also, great communication. Finally, he laughed at my dad jokes!!

Brandon in the Service department did a great job for me.

Brandon in the Service department did a great job for me. He helped diagnose a complex electrical issue and got the parts rapidly and coordinated the warranty coverage. Car delivered on time. Also, great communication. Finally, he laughed at my dad jokes!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Tom, we're delighted to hear that Brandon provided excellent service and even enjoyed your dad jokes! Thanks for choosing West Hills Honda; we appreciate the feedback.

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West hills always does a great job!

West hills always does a great job!! Service is great and my advisor Ryan was very informative and helpful .

West hills always does a great job!

West hills always does a great job!! Service is great and my advisor Ryan was very informative and helpful .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Brad, we're delighted to hear that Ryan and the West Hills Honda team provided you with great service! Thanks for sharing your experience.

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Every experience has been great 👍 the service department

Every experience has been great 👍 the service department (Brandon ) are so very helpful 😀 Thank you

Every experience has been great 👍 the service department

Every experience has been great 👍 the service department (Brandon ) are so very helpful 😀 Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Brandon and our service department at West Hills Honda have consistently provided you with great experiences. Thank you for your kind words!

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