Reviews
Had a great experience shopping for a new car.
Had a great experience shopping for a new car. Matt was patient with me, helped with the few things I didn?t know, and didn?t have prepared before deciding to buy. Definitely recommend.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
This dealership has always followed through in a very
This dealership has always followed through in a very efficient and always very fast service
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- Buying process —
- Quality of repair —
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Second great experience with Dwayne Lane's Skagit Ford.
Second great experience with Dwayne Lane's Skagit Ford. This is a very personal and relaxed car buying experience with solid pricing and all the service you could ask for. We'll be back!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
A Pleasant Experience Buying My Bronco
I was really anxious about buying a new vehicle. I knew I wanted a Bronco Sport. I inquired with a couple of dealerships and found Dwayne Lanes Skagit Ford to be the place. Sam got back to me quickly, and I scheduled the test drive. I was anxious and excited and hoping that my down payment, trade in value, and amount financed would be to my liking. When I went in to meet with Sam, the door was opened for me I told the gentleman who I was meeting and he took me to Sam?s desk. A few minutes later I met Sam and we started the process. I felt very at ease, everyone was very polite and Sam was so pleasant and easy to work with., I told him this is my down, I?d like this much for my trade and my payment cannot be a penny over this amount. And I got a fantastic deal!! And having excellent credit helped even more with 0% interest with their financier. I was thrilled! Sam answered all my questions perfectly. And we went for a test drive and I said I want this Bronco! Once back I met with the financial department and signed all the papers, got a great warranty and was back out to Sam and my Bronco was all washed and tires dressed and ready to go. I was treated very kindly, I felt at ease immediately, it was such an easy transaction I was in and out in about 3 and a half hours maybe a little less. As I drove my Explorer for 16 years the touch screen was a little tricky and so I texted Sam questions and he answered immediately. Love my Bronco and will be getting my pill changes and tire rotations up there and have it maintained there through the years. It truly was THE BEST EXPERIENCE EVER! 5 stars to Sam and all the people I interacted with.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent experience start to finish
Very pleased with the experience at Dwayne Lane Ford. Price was right from the beginning. Sales rep (Rubi) and finance rep (Trevor) were both personable and helpful. Very easy and quick transaction. Will definitely check DL for next vehicle purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Used car purchase
Outstanding service from the time I walked in to the time I left! Each member I talked to made sure I was comfortable and was able to answer any question I had!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
2023 Nissan Frontier Purchase
This was the best car buying experience I have ever had. I highly recommend purchasing your next vehicle from Dwayne Lane's Skagit Subaru. We were buying our truck from out of state. The friendly sales professionals at Dwayne Lane's made the process straight forward and worry free.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Rubi was great to deal with.
Rubi was great to deal with. She handled all of questions competently. Highly recommend Rubi!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Terrible customer service.
Terrible customer service. Bought a brand new Transit van and they backed out of the deal that I had signed and put a deposit down because "some friend of the owner bought it the other day" Nobody has a clue about anything here. Massive waste of time
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Retired??
Great Could not have been better. Very customer centric
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase