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Way Scarff Ford in Auburn

(870 reviews)
Visit Way Scarff Ford in Auburn
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:00pm
Tuesday 9:00am–7:00pm 7:30am–5:00pm
Wednesday 9:00am–7:00pm 7:30am–5:00pm
Thursday 9:00am–7:00pm 7:30am–5:00pm
Friday 9:00am–7:00pm 7:30am–5:00pm
Saturday 9:00am–7:00pm Closed
Sunday 10:00am–6:00pm Closed
2024 state dealer award
View 6 awards
2024 state dealer award 2023 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award

Reviews

(870 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Way Scarff Ford in Auburn from DealerRater.

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We have been to many dealerships and they all have been

We have been to many dealerships and they all have been so pushing and forcing us into something we didn’t want until we came to Way Scarff Ford and thanks so much to Rob K and John F for making our purchasing hassle free and getting exactly what we wanted and what we came in for. I would definitely recommend this dealership for your next vehicle purchase!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Robert Costales gave me excellent service at Way Scarff

Robert Costales gave me excellent service at Way Scarff Ford in Auburn. Would buy another vehicle from Robert again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Robert Costales was excellent and took good care of us.

Robert Costales was excellent and took good care of us. Highly recommend him and Way Scarff Ford in Auburn.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Robert Costales is very professional, not pushy and gave

Robert Costales is very professional, not pushy and gave me the opportunity to buy the vehicle without pressure. He is a straight forward honest guy who knows his product knowledge

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Robert Costales @ Way Scarff Ford is extremely

Robert Costales @ Way Scarff Ford is extremely professional, knowledgeable and helped me to know and understand all the controls and features of my new Ford Escape. I highly recommend him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I was looking to replace my 2012 Silverado.

I was looking to replace my 2012 Silverado. I searched the internet and every pickup in the area was either $80K or had running boards installed. I needed a work pickup for 1/2 that price. Called Jeff Kim at Scarff Ford. He showed me a 2023 F-150 XL with the STX option, 20 inch wheels and tow package. I wanted the Ford Co-Pilot option. Jeff showed me the F-150 XL work pickup has all the Co-Pilot safety features (except lane centering and adaptive cruise control). They took my Silverado in trade and gave me 2.9% loan from Ford Credit. I had called Scarff Ford at 10:30 am and parked a new F-150 in my driveway by 2:30pm. And my new pickup is a 4X4, ten speed transmission with 20-inch wheels. A much nicer pickup than I would have personally chosen. Thanks to everyone at Scarff Ford for making this happen for me! John B in Auburn WA - purchased Dec 22, 2023

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Robert Costales was my salesman and he did a great job.

Robert Costales was my salesman and he did a great job. I highly recommend him and the dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I bought a raptor from them.

I bought a raptor from them. I hade easies process ever. They were straight up.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

John F was awesome.

John F was awesome. He met all of our expectations at every turn. We weren’t able to come to a deal, but the experience we had, we will remember and probably be back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Robert has always helping me and going above and beyond

Robert has always helping me and going above and beyond and I really respect him and trust him and a high reason I am buying this car today.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.