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Doxon Toyota of Auburn

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (256 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (256 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great service!

Great service and very knowledgeable person assigned to my car. I went to the Parts Department when my car service was done and that person was equally knowledgeable & very courteous/helpful!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks Rich!

Service

The service department was exceptional. They gave me updates on my car and didn't take myhbrine to change my oil and check everything in my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks Manuel!

Always on time or before.

Very pleased with the service and sales departments.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks J. V.K.!

Oil change

We always have a great experience when dealing with Doyon Toyota. We have purchased many new cars with them. We started our buying relationship with Doxon Toyota way back in 1989 when we purchased my husband's 1989 Toyota pickup. They have always gone out of their way to make us happy customers. If you want great service, with friendly people and a good deal then buy from Doxon Toyota.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you Annette for sharing your experience and being such a loyal customer!

Doxon Toyota The Best Dealership We Have Been To!!

Overall buying process was a good experience. Our sales person was awesome in going over all features of the vehicle we were purchasing. Very helpful!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks Rick and Linda!

Purchased New 2017 Highlander Hybrid Limited

Ken Thompson is a great resource. Second Toyota Highlander we've leased and purchased from him. Very helpful. Keeps you informed. Whole process of researching, selecting, delivery, leasing and purchasing (we've done both), and final delivery at the dealership was an extremely efficient and very pleasant experience. They do a great job of handling all the details and simplifying the buying process. We plan to come back to Ken again in the future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks Jim & Betsy for sharing your experience and congratulations on your new Highlander! Ken is a consummate professional and takes pride in how he treats his customers. I'll pass on your words of praise.

Service was efficient!!

Excellent service, as always!! Very accurate with their estimates of cost and time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you Beth!

Excellent Service

I've been a customer of Doxon Toyota for several years and have received consistently excellent service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you Dennis!

Time for the 36,000 on my 2016 Taco

As usual, Kevin Moon was on top of everything - Great being able to work with a seasoned pro like him! K7CR

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks Clay for sharing your experience! And I agree that Kevin Moon is a pro at what he does.

2013 Prius V

My car was brought in a mess, inside and out. No time to clean or even look twice after a road trip that took me through thousands of miles of city and countryside. It was serviced completely and returned to me in prisitne condition! My Service Technician, Ryan, is a rock star!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks Mike for sharing your experience! Ryan is a star, he works very hard at his job.