Reviews
The process was prompt, courteous and professional.
The process was prompt, courteous and professional. I was satisfied with the price I received for my used Jeep.
The process was prompt, courteous and professional.
The process was prompt, courteous and professional. I was satisfied with the price I received for my used Jeep.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your positive feedback! We’re thrilled to hear that you had a prompt and professional experience at Lithia Chrysler Jeep Dodge Klamath Falls, and that you were satisfied with the price for your used Jeep. We appreciate your business and hope to see you again soon! Sincerely, Brandon Berg | General Sales Manager
The staff are attentive, caring, knowledgeable, polite,
The staff are attentive, caring, knowledgeable, polite, and professional. It is always an exceptional experience having my car serviced.
The staff are attentive, caring, knowledgeable, polite,
The staff are attentive, caring, knowledgeable, polite, and professional. It is always an exceptional experience having my car serviced.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Lawrence, for your wonderful review! We're thrilled to hear that you had an exceptional experience with our attentive and knowledgeable staff at Lithia Chrysler Jeep Dodge Klamath Falls. Your satisfaction is our top priority, and we look forward to serving you again in the future! Sincerely, Daniel Perry | Service Manager
Great experience!
Great experience! Kenny is a stud! The other guy...the one with the dyed beard was stuffing his face with a cheeseburger. Not sure about that guy, kind of smelled like greasy food but he seemed to be pretty awesome too!
Great experience!
Great experience! Kenny is a stud! The other guy...the one with the dyed beard was stuffing his face with a cheeseburger. Not sure about that guy, kind of smelled like greasy food but he seemed to be pretty awesome too!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful review! We're thrilled to hear you had a great experience at Lithia Chrysler Jeep Dodge Klamath Falls. Kenny truly is a star, and we appreciate you sharing your thoughts! We're glad you found the team helpful, even with a little surprise in the mix. We look forward to seeing you again soon! Sincerely, Brandon Berg | General Sales Manager
I was pretty desperate with battery and electrical issues
I was pretty desperate with battery and electrical issues and Ken McKinney in the Service Department was able to get me in and have the repairs completed within a few days.
I was pretty desperate with battery and electrical issues
I was pretty desperate with battery and electrical issues and Ken McKinney in the Service Department was able to get me in and have the repairs completed within a few days.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Bridget! We’re thrilled to hear about your positive experience with Ken in our Service Department at Lithia Chrysler Jeep Dodge Klamath Falls. It's great to know that we could assist you with your battery and electrical issues in a timely manner. We appreciate your feedback and look forward to helping you again in the future! Sincerely, Daniel Perry | Service Manager
online booking was easy, drop was fast, service was
online booking was easy, drop was fast, service was completed in timely manner, pick up went smoothly with no surprises.
online booking was easy, drop was fast, service was
online booking was easy, drop was fast, service was completed in timely manner, pick up went smoothly with no surprises.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Richard! We appreciate your positive feedback about your experience at Lithia Chrysler Jeep Dodge Klamath Falls. We're glad to hear that the online booking was easy and that your service went smoothly. We look forward to serving you again in the future! Sincerely, Daniel Perry | Service Manager
Service group are always accommodating.
Service group are always accommodating. I have travel over 100 miles for our pickup's service.
Service group are always accommodating.
Service group are always accommodating. I have travel over 100 miles for our pickup's service.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful review! We're thrilled to hear that our service team at Lithia Chrysler Jeep Dodge Klamath Falls has consistently accommodated your needs, even with the distance you travel. We appreciate your loyalty and look forward to serving you again for your pickup's service. Safe travels, and see you next time! Sincerely, Daniel Perry | Service Manager
Matt did an excellent job on my detail.
Matt did an excellent job on my detail. Fast and furious!! Fernando is very polite and took care of my vehicle fully! Thank you!
Matt did an excellent job on my detail.
Matt did an excellent job on my detail. Fast and furious!! Fernando is very polite and took care of my vehicle fully! Thank you!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Julie! We're thrilled to hear that Matt and Fernando provided you with excellent service at Lithia Chrysler Jeep Dodge Klamath Falls. It's great to know your vehicle received the attention it deserved! We appreciate your kind words and look forward to seeing you again. Please share your experience with others! Sincerely, Brandon Berg | General Sales Manager
I was literally over a barrel.
I was literally over a barrel. Me and 2 friends were stranded coming back to California from an out of state hunt. My truck parts are 12± mos out. They saw my situation and handled my needs quickly and with respect. Thanks guys!
I was literally over a barrel.
I was literally over a barrel. Me and 2 friends were stranded coming back to California from an out of state hunt. My truck parts are 12± mos out. They saw my situation and handled my needs quickly and with respect. Thanks guys!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your experience with us, Dameon! We're glad to hear that our team at Lithia Chrysler Jeep Dodge Klamath Falls was able to assist you and your friends during a challenging situation. We appreciate your trust in us, and we're here to help anytime you need. Safe travels, and we hope to see you again! Sincerely, Trevor Murphy | Parts Manager
Every single person I had contact with was amazing and
Every single person I had contact with was amazing and definitely will return again. We get all service done there and are on our third car
Every single person I had contact with was amazing and
Every single person I had contact with was amazing and definitely will return again. We get all service done there and are on our third car
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for your wonderful review! We're thrilled to hear that every interaction you've had at Lithia Chrysler Jeep Dodge Klamath Falls has been amazing. It's great to know you trust us for your service needs and that you're on your third car with us. We look forward to welcoming you back again soon! Sincerely, Daniel Perry | Service Manager
Prompt service.
Prompt service. I appreciated that service recognized the car I was buying had dirty seats and took it upon themselves to clean them.
Prompt service.
Prompt service. I appreciated that service recognized the car I was buying had dirty seats and took it upon themselves to clean them.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words! We're thrilled to hear that you appreciated our prompt service and the extra effort to clean the seats in your new vehicle. At Lithia Chrysler Jeep Dodge Klamath Falls, we strive to ensure our customers have the best experience possible. We look forward to seeing you again soon! Sincerely, Daniel Perry | Service Manager