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Toyota of Portland

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (434 reviews)
Sales hours: 8:30am to 9:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–9:00pm 7:00am–6:00pm
Tuesday 8:30am–9:00pm 7:00am–6:00pm
Wednesday 8:30am–9:00pm 7:00am–6:00pm
Thursday 8:30am–9:00pm 7:00am–6:00pm
Friday 8:30am–9:00pm 7:00am–6:00pm
Saturday 8:30am–9:00pm 7:00am–6:00pm
Sunday 10:00am–8:00pm Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (434 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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New RAV4 purchase!

Salesperson Kathryn worked really hard to make my deal close. She provided continuous communication in pre sales to keep me informed of updates. Thank you! Still have some post sales upfit on vehicle still yet to complete by ToP in the next week.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Pleasantly Surprised!

I'm very happy I ended up going to Toyota of Portland. I was very nervous because this was my first time buying a car by myself, and I was scared because of my negative past experiences with car dealerships. I hadn't planned to even buy a car that day, but they offered me an incredible deal and I got a great APR rate with my credit union through them, so it all worked out! I've never had such a new and reliable used car! I'm very happy with my purchase! Thank you to Gabe and Errol for answering all of my questions and explaining things in a way that helped me make my decision.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Friendliest dealership around!

We had a great experience buying our new Tacoma! Bode is the coolest car salesman I’ve ever met and Errol made everything extremely simple. We would definitely recommend this specific dealership to anyone looking for a Toyota!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience

Abraham was very nice and informative and the facility was very obliging, in that we were able to come away with everything completed to obtain a Rav4 Prime, a car I didn't know existed two days earlier.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Happy Hybrid owner

Once again, Broadway Toyota helped me out in a pinch. Yesterday after an appointment, my Highlander Hybrid wouldn't start. After reading the manual and troubling shooting myself, I called Service Department. After deciding that it wasn't a simple fix, I called for a tow truck to have it hauled to BT. Of course while waiting for the tow, I tried once last time and darn car started. I drove over to BT and left it with them to check out. They did a complete checkout quickly and determined batteries were fine and it is a mystery as to why the error occurred. The service manager I spoke with on the phone both times introduced himself and answered all of my questions. And he put notes in the file so when I arrived, the service manager who checked me in had access to that information. My only negative comment is that the service check in/out process is oddly unfriendly... none of the service managers I spoke to in person introduced themselves.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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FiveStarsAgain

5 stars, as usual. Tks. First rate dealer and sales team. Over the years I have purchased two Toyota’s and a Lexus, not to mention several used Toyotas. Great value.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Professional help late in the day.

We called in very late in the day, but were able to drive over and leave the car. They gave us a loaner, which we returned the next day. Our vehicle had a dead battery, which we had replaced (along with a 25,000 service. It was all very professional, everything done cheerfully.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Professional Service

Daniel M provided excellent service through out the entire process of purchasing my new car. He and the other members of the team made this a stress free and easy transaction.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Service at Toyota of Portland

Bought an almost new Kia Soul for a great price! We were treated very well, and Mackenzie, the sales associate who worked with us, was the perfect balance of friendly and professional!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Minh Nguyen Rocks

I bought the car of my dreams, a 2021 Toyota RAV4 Limited from sales associate, Minh Nguyen. He was absolutely the best! I don't live in Portland, so I had to do all the preliminary steps leading up to my decision by email, text and phone talks with Mr. Nguyen. When I arrived at the dealership, he accommodated my request to minimize my time inside the dealership, so he brought paperwork outside for my signature. The car was sanitized with a full tank of gas, and he preset all of the key features that were important to me. I totally recommend Toyota of Portland if you ask for Minh Nguyen!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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