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Ourisman Chrysler Dodge Jeep Ram - Curbside pickup and home delivery available

(1,225 reviews)
Visit Ourisman Chrysler Dodge Jeep Ram - Curbside pickup and home delivery available
Sales hours: 11:00am to 5:00pm
Service hours:
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Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–7:00pm 7:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2017 state dealer award
View 9 awards
2017 state dealer award 2017 state dealer award 2016 state dealer award 2014 state dealer award 2014 state dealer award 2014 state dealer award
2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (855) 529-4764 (855) 529-4764
Used (855) 530-3895 (855) 530-3895
Service (855) 530-3897 (855) 530-3897

Reviews

(1,225 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ourisman Chrysler Dodge Jeep Ram - Curbside pickup and home delivery available from DealerRater.

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Great buying experience!

The salesman was prompt with answers to my question. He was transparent, honest, and trustworthy. The price offers for the trade and the new vehicle was fair. I would buy again from this salesman and dealer.

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Fantastic Sales Experience

My wife was in the market for a Jeep Patriot. She wanted a 5-speed manual (yes, an actual clutch) 4x4 in Beige. We visited at least 5 other dealerships before being contacted by Ourisman, but each one offered to sell us something that was close, but not what she wanted. Only a few went outside of their dealership inventory to find what she wanted, and none came back with good matches. That changed when we were contacted by Mitch Stainback. He was very attentive to my wife's requirements and was very familiar with the systems needed to find an exact match. Within hours he found her car in West Virginia, with all the requirements she was looking for. He had it shipped in within two days and made sure everything was good-to-go upon purchase. It was very easy working with Ourisman and with Mitch. Very low-key, very pleasant experience.

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your purchase experience. We appreciate you and your business.

Buying our first mini van

Mitch was very helpful and patient as my husband and I had thousands of questions about Chrysler and the dealership. This was our first time buying a Chrysler and a mini van. We were able to get a good trade value of our old car, and when we finally decided to go with the sale, Mitch had all the paperwork ready, the van ready, and it felt our time was valued and respected. We chose Ourisman because of the number of Pacifica's to chose from, but we were glad to have the service and expertise of Mitch to guide us to the perfect van for us.

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your business,we appreciate it very much.

Wonderful experience!

Dan Ipes helped me purchase my Pacifica. He was kind, patient and helped me throughout the entire process. He spent a great deal of time going through all the features and making sure I knew how to use them. Overall a great experience and I would highly recommend !

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking time to share your recent purchase experience. We are pleased to hear how happy you are with your purchase. We look forward to serving you again in the future when the need arises.

great salesman

Ace is a great salesman; very knowledgeable and patient. Helped us with our van purchase and our research on a Ram purchase. Ask for Ace !!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your recent experience. We appreciate you and your business.

2017 Scat Pack Go-Green Shaker

We decided on a replacement for the tried and true 06 Impala, a Challenger. We waited a few years for the shaker option. to be available. Not sure if the internet is a blessing or curse, many options for both the cars and dealers. After narrowing down our options and dealers within 'reasonable' commuting distance I started working with Dan Ipes/Ourisman. We came to a mutual agreement on the price of the car after a few iterations. Then moved into the funding work, they worked with us to ensure the best means for our scenario to fund the car. Dan picked us up at the airport and worked with us to 'learn' all the electronic features of these new cars. And at my 'odd' request we had the car put on the lift to inspect underneath, yes it is a new car but that is what I wanted (I have been burned prior by not doing this inspection). Being an 'old gear head', this is the car! We love it and the purchasing process was quite painless and I'm not a person that looks forward to these types of transactions with 'salesmen'. dsw

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and your awesome review of your experience. We are pleased to hear how smooth your transaction was handled.

Some BS, but good people

I started shopping around for a new vehicle after I purchased a sedan which was to small and could not accommodate my needs. My search lead me to Ourisman Chrysler Jeep Dodge Ram of Clarksville and I have to say I am fairly pleased with the staff and my overall experience. Going from a small used sales lot to the nice lot they have in Clarksville was a step in the right direction and the salesman really helped me out in determining which car would be the best fit for me.

Rating breakdown (out of 5):
  • Customer service 4.0
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  • Overall experience 4.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your business. We appreciate it very much.

Emmanuel and Lauren were great

Both were friendly, straight forward and fast. I would recommend both over most dealers in the area. Emmanuel helped to speed up the review of my trade in and also get me a bit more than the original offer.

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience. WE appreciate you and your business.

Outstanding buying experience at Ourisman of Clarksville MD

My experience with Jason Kerr & Mitch Stainback at Ourisman Chrysler Jeep Dodge Ram of Clarksville was excellent. I worked primarily with Mitch and am very pleased with the way I was treated as a customer. It felt like I was working with old friends to buy my new truck. Sherry in Finance was a great and a pleasure to work with, too! A+ job folks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your recent sales experience. We are pleased to hear how satisfied you are with your new vehicle. Thank you for your business.

No BS, very competitive pricing.

This is my 2nd purchase in 2 years because of Mitch's great customer service, responsiveness and no BS competitive pricing. There are plenty of jeep dealers in NJ but they cannot beat the value I've received from Ourisman. The Amtrak ride down to Maryland to pick up new jeeps is relaxin; that is when Amtrak is on time. Mitch had me on my way back to Jersey in under 2 hrs. I'm sure I'll be back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your continued business and loyalty. We appreciate it very much.