Armstrong VW

Great experience! The whole buying process was very smooth from initial call to sale. Competitive price, knowledge staff, no unreasonable fees, and a relatively quick process. I would recommend Armstrong VW to anyone. Overall we had a great experience.

Great customer service. Peter was amazing and very helpful with my purchase. Thanks for your help.

We have worked with Armstrong Volkswagen for many years and have always found that from service, sales and financing they are top notch.

Very greasy dealership. I have honestly found the 82nd street loan sharks to be more trustworthy. They slipped a $2900 service fee by and can't explain what it was for

Im email respond firt time I’m make a offer call again no answer they suck

I purchased a 2017 Bolt and was pleased with the professionalism of Dominik, the Internet Sales person. The whole process was straightforward and they made sure that I was satisfied. The point-of-sale rebates on the EV were all accomplished.

Don't waste your time like I did. They responded to an offer to buy my car and told me they would pay more than my online offer. Went in and they confirmed the condition of my car matched what I had noted on my offer, waited for an hour, then they came back with $4k less, total joke of a business. You waste my time, I'm going to make sure everyone hears about it. I took my car to the next place and had the vehicle sold for the price I wanted in about an hour.

AVOID. I purchased a used 2021 Toyota 4Runner from these guys, and while the price was decent, I was lied to at multiple steps throughout the process. First, I was assured that basic maintenance had been performed on the vehicle prior to purchase. About 1000 miles in, I noticed the motor had a slight tick to it. Took the car to Valvoline who noted that the oil level was dangerously low in the vehicle, and when they pulled out the engine air filter and the cabin air filter, it looked like they had never been replaced. Disgusting corner cutting by Armstrong Volkswagen. In addition to that, during the test drive, I noticed a couple of cracks in the windshield. The salesman at the time told me that the windshield would be replaced by the dealership. I mentioned this to Lou, the internet sales guy, who said he would follow up with the sales manager and call me back. They knew I was about to move out of Oregon, and even though I personally followed up with the dealership, I never received a call back. Lou sounded surprised when I followed up asking about the windshield replacement a couple of days later and even asked me "when are you leaving town?" They clearly dragged their feet in order to avoid replacing the windshield with the knowledge that I was leaving soon. The ad said the vehicle came with weatherproof mats. It did not. When inquiring about this, Lou said "oh, the ad must have been wrong." The whole process felt scummy. Avoid at all cost, these guys will do anything to save a buck.

Steve was a great salesperson. He was very helpful, and I would very much recommend him to anyone as someone who you could buy a car from. He is a very knowledgeable salesperson! He does not waste your time pointing you in the wrong direction. He values your time and tries to understand what a good fit for you.

Avoid this place! Poor communication with buyer and lender, failure to disclose damage and shabby repair work. VERY UNPROFESSIONAL