Reviews
Mike and the whole team were very friendly and
Mike and the whole team were very friendly and knowledgeable. I’ve purchased cars at other dealers where it felt like it took all day. They got me in and out quickly and painlessly. They didn’t press me too hard on upgrades I didn’t want either. Always appreciated. I’d definitely shop here again.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your generous review! I'm thrilled to hear that you found our team at JN Chevrolet friendly and knowledgeable, and that your car purchasing experience was quick and painless. It's great to know we respect your preferences regarding upgrades. I look forward to assisting you again in the future! Mahalo, Mia Mijuskovic Branding & Marketing Manager
Great service.
Great service..big thanks to mike for assisting and explaining to us in choosing the right truck.He
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience at JN Chevrolet and that Mike was able to assist you in finding the right truck. We appreciate your kind words and hope to see you again soon for your next visit! Please contact Jason Hattori, General Sales Manager 808-831-2500 or jhattori@jnag.com for further questions. Mahalo, Mia Mijuskovic Branding & Marketing Manager
The sales team (Kimo, Lazar, and Mike) bent over
The sales team (Kimo, Lazar, and Mike) bent over backwards to accommodate our budget and get us exactly what we needed in a vehicle. Great buying experience overall!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your positive experience at JN Chevrolet, Neal! We are thrilled to hear that Kimo, Lazar, and Mike provided exceptional service to accommodate your budget and find the perfect vehicle for your needs. We appreciate your business and hope to see you again in the future. Drive safely! Please contact Jason Hattori, General Sales Manager 808-831-2500 or jhattori@jnag.com for further questions. Mahalo, Mia Mijuskovic Branding & Marketing Manager
Mike and his team got us in our new car in record time
Mike and his team got us in our new car in record time with zero hassle. No wheeling and dealing, back and forth tactics... just real and honest people listening to what you need. Closing deal and financing was icing on the cake!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for choosing JN Chevrolet and sharing your wonderful experience with us! We are thrilled that we could provide you with a hassle-free car-buying experience and get you into your new ride quickly. We strive to be transparent and honest with our customers, and we are delighted that you felt listened to and taken care of. We look forward to welcoming you back and assisting you with all your automotive needs in the future! Please contact Jason Hattori, General Sales Manager 808-831-2500 or jhattori@jnag.com for further questions. Mahalo, Mia Mijuskovic Branding & Marketing Manager
Lazar was amazing.
Lazar was amazing. He was very friendly and professional. Great experience with him and the team.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing JN Chevrolet and for sharing your positive experience with Lazar and our team. We're glad to hear you had a great and professional experience. We look forward to welcoming you back for more exceptional service in the future! Please contact Jason Hattori, General Sales Manager 808-831-2500 or jhattori@jnag.com for further questions. Mahalo, Mia Mijuskovic Branding & Marketing Manager
Mike was amazing to work with and very knowledgeable with
Mike was amazing to work with and very knowledgeable with each car we test drove. Really had our best interest at heart and put in work. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for choosing JN Chevrolet! We are thrilled to hear about your positive experience with Mike. We appreciate your kind words and are delighted to know that Mike provided you with exceptional service. We look forward to assisting you again in the future or feel free to share your experience with others. Thank you! Please contact Jason Hattori, General Sales Manager 808-831-2500 or jhattori@jnag.com for further questions. Mahalo, Mia Mijuskovic Branding & Marketing Manager
Greatest car buying experience by far.
Greatest car buying experience by far. The most fastest and straight to the point. Lazar was very helpful and personable! Worked with us and made us feel very comfortable like family! Highly highly recommend seeing Lazar and his team here at JN Chevrolet. 🥳
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Ashley, for sharing such a positive review of your car-buying experience with us at JN Chevrolet. We are thrilled to hear that Lazar provided such exceptional service and made you feel like family. We appreciate your recommendation and look forward to welcoming you back in the future! Please contact Jason Hattori, General Sales Manager 808-831-2500 or jhattori@jnag.com for further questions. Mahalo, Mia Mijuskovic Branding & Marketing Manager
The Sales department was fantastic when I bought a brand
The Sales department was fantastic when I bought a brand new Silverado. However, less than 6 days later and 1133 miles, I received the following alerts that came in and stayed on. 1) service ESC, 2) service traction control, 3) check engine light on, and 4) forward collision disabled. I recorded this all on my phone and drove to the dealership at 30 miles an hour as the truck struggled and jerked. Got to the dealership and showed someone the video and alerts were on in the lot. However, by the time the Master Tech looked at it, there were no codes on the scanner and the lights were apparently off. My problem is that I was charged $466 for the Diagnostic Fee because they couldn’t find anything. Was also told I need to bring it in when it is happening, to which I did. So I am not happy with the service at all because it is a Brand New Truck with 1133 miles on it and they actually saw the problem when I brought it in. So, do not recommend this dealership at all. Avoid as they are apparently out to get money and have no pride in the vehicles they sell from the lot. Totally poor customer service!!
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
KC, we appreciate the opportunity to learn about your recent experience in our service department. If you are open to contacting us at your earliest convenience, we would like to further discuss what happened and do our best to address these issues. If you have any more questions or concerns, please feel free to contact any of our Service Managers at (808) 831-2560.
There is only 1 service manager, which I spoke to at the time, so contacting her will do absolutely no good. If someone else cares to speak with me and wants to improve your processes, you can contact me. If not, I hope your customer service and processes improve.
Our salesperson was Brandon and he was great.
Our salesperson was Brandon and he was great. Very friendly and helpful. He coordinated with me so I was never waiting around for the next step. FYI this is a no negotiating dealership for used vehicles. That certainly makes things go more quickly. I did purchase a vehicle and it was clean with a full tank when I picked it up. An excellent experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Please contact Jason Hattori, General Sales Manager 808-831-2500 or jhattori@jnag.com for further questions. Mahalo, Mia Mijuskovic Branding & Marketing Manager
Great service and easy to work with.
Great service and easy to work with. Very friendly team that work together to help their customers. Never felt pressured.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Matt, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Please contact Jason Hattori, General Sales Manager 808-831-2500 or jhattori@jnag.com for further questions. Mahalo, Mia Mijuskovic Branding & Marketing Manager