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2021 consumer dealer award
View 4 awards
2021 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2015 consumer dealer award

Reviews

(1,840 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Island Honda from DealerRater.

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Loved Island Honda

I loved my experience at Island Honda. The shuttle service is a MUST to offer customers to take you anywhere around the area. Everyone at Island Honda is friendly! I am proud to be a Honda owner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Regards, Island Honda Team

Great service and facility

I appreciated the responsiveness of Jay to questions. He made it a point to contact me during the day to let me know that my car needed an extra service and also that it was ready for pick up, something that other maui car dealers fail to do. Staff were friendly, service area awesome and spacious

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Regards, Island Honda Team

8000 mile service

Friendly employees- nice waiting room- clean restrooms- speedy service- washed car- made appointment easily- nice reminders for when car due for service-wonderful Honda dealership!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Rebecca and thanks for the great feedback! We're very happy that our employees was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Regards, Island Honda Team

Great customer service

I made a list of what was needed, and it was taken care of in a timely manner. I am very satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Robert and thanks for your kind words! We appreciate our team here at Island Honda and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again! Regards, Island Honda Team

Service

I appreciate the free car wash and battery testing. The speedy service (less than 1.5 hours) was most appreciated, as I had time to do errands while in town and even pick up lunch.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Regards, Island Honda Team

Good, personable service.

Salesman John was very knowledgeable and helpful. Gabriel was efficient and informative regarding the paperwork and personable. I would shop again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service. We also strive to answer every question and address every concern and it’s encouraging to know <STAFFER FIRST NAME/S> <was/were> able to show you our dedicated and personalized service. Don't hesitate to reach out if you have any further questions or needs. Also, <INSERT PERSONALIZED SENTENCE HERE>. Regards, Island Honda Team

Absolutely amazing people & atmosphere. John was great to...

Absolutely amazing people & atmosphere. John was great to work with & helped me with everything I needed to know to get not only a brand new car, but my very first car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Regards, Island Honda Team

Done faster than anticipated very happy

Was done faster than anticipated friendly and informative Of all that was done and why How was brought back handed the keys the gentleman was so friendly crack some jokes it was just a very nice experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Regards, Island Honda Team

Melissa was absolutely amazing, 100% recommended her when...

Melissa was absolutely amazing, 100% recommended her when buying a car from island Honda. She helped me, my mom, and sister buy a car and she was great salesperson to come back to each time. It was my first time buying a car all by myself and it was an unforgettable experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

We cannot thank you enough for your wonderful review of Island Honda and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Regards, Island Honda Team

Great service

Excellent costumer service. Lincoln was really helpful and of course I will recommend him to go buy a car at Honda

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Omar, and thank you for this great review! We're happy to hear that Lincoln took care of you! They are a great asset and we appreciate all that they do. Regards, Island Honda Team