Reviews
Auburn Toyota is Awesome!
I have been doing business with Auburn Toyota for more than ten years. It began with their sales staff in 2007 when I purchased a new 4 Runner. The service department is top notch as well. In addition to my 4 Runner, I have owned a Camry (a gift from my parents) and Prius C (also purchased from Auburn Toyota). My most recent service experience with Jeff Lewis was excellent, as always. Even if you don't live in the Auburn area, you want to get your Toyota serviced here!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Job well done
Jake Mccallum at Auburn Toyota did a great job took my car in right away and completed the work timely. The work seems to be of a high quality only time will tell but I see no problems. Thanks
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
My new Toyota Tacoma loves visiting!
I came back for my 10,000 mile servicing. Mike Nortion and the rest of the staff treated me with respect and listened to my queries. I am new to Toyota and this dealer but no matter; they were great!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
2017 Tacoma 40k service
Robert was excellent! 7am and a cheery customer service smile, reminded me I have a recall item to take care of, part is ordered, look forward to seeing Robert again! Service was timely again, as in the past. Good job, excellent service!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellence in service
Jeffrey Lewis provided excellence in service. Very professional, personable, and knowledgeable about my Toyota. Always a pleasure coming to Auburn Toyota. We service all of our Toy’s there. Thank you for your fast, efficient, affordable, and enjoyable service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Service
Great Service at Auburn Toyota. Robert Brassfield was friendly, informative and above all Honest! It’s always easy to make an appointment and drop off and pick up goes smoothly. They do a thorough check on my car, forewarn me of possible future repairs needed so I can be prepared, and let me make decisions without pressure. I always have a great experience. Thank you Robert Brassfield and Auburn Toyota!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Service
There is another Toyota dealer that is closer to my home, but I’ll drive the extra distance to go to Auburn Toyota because of The great customer service from Jeff Lewis.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service on my 2018 toyota
my recent service on my Toyota was great. Robert Brassfield waited on me and he was very efficient and knowledgeable. The time I waited was very short which I surely appreciated thank you again Jerry Nelson
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Professional and thorough
The service was done in a timely manner. Nicole Wiliams was pleasant and knowledgeable. The dealership also provides shuttle service which made the experience stress free.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
New Purchase
I had contacted another Toyota dealership to purchase a Tacoma through the Costco Auto Purchase program. After about a week of waiting for the dealership to find a truck for me, I contacted Auburn Toyota and spoke with Mark Neumann. Mark was able to find me a truck within hours and had it deliver to his dealership the next day. That was awesome. The purchased went smooth and was a very good experience. I would highly recommend Auburn Toyota and Mark Neumann for any auto purchase you might have!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase