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Auffenberg Auto Mall

(1,084 reviews)
Visit Auffenberg Auto Mall
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 8:30am–6:00pm 7:00am–1:00pm
Sunday Closed Closed

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New (866) 305-5530 (866) 305-5530
Used (618) 537-5111 (618) 537-5111
Service (888) 550-0372 (888) 550-0372

Inventory

See all 1118 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since March 2013.
We're Auffenberg Dealer Group located in O'Fallon and Belleville and we offer one of the largest new and pre-owned vehicle selections in the Illinois St. Louis Metro East area. Ford Hyundai Kia Nissan Mazda Volkswagen and our Pre-Owned Superstore in O'Fallon with our Auffenberg Ford Belleville store in Belleville. Combined our lots carry nearly every new and used make and model car truck SUV and van available for the Collinsville Alton Edwardsville Highland Scott Air Force Base Mount Vernon Mascoutah Millstadt Fairview Heights St. Charles Saint Louis City and St. Louis County area.
Great Selection Great Service - It's Auffenberg!

Service center

Phone number (888) 550-0372

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
7:00am–1:00pm
Sunday
Closed

Meet our employees

Reviews

(1,084 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Everything went fine.

Everything went fine. I had to wait a little longer than expected. But in the end all was good . Jeanine was outstanding.

Everything went fine.

Everything went fine. I had to wait a little longer than expected. But in the end all was good . Jeanine was outstanding.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Everything went fine.

Everything went fine. Paige was really helpful. The waiting area was very clean. I did not have to wait very long.

Everything went fine.

Everything went fine. Paige was really helpful. The waiting area was very clean. I did not have to wait very long.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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I had an awesome experience at the dealership and all of

I had an awesome experience at the dealership and all of my questions were acknowledged and answered.

I had an awesome experience at the dealership and all of

I had an awesome experience at the dealership and all of my questions were acknowledged and answered.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Doug was very helpful and service was great .

Doug was very helpful and service was great . Everything was on time and I am completely satisfied

Doug was very helpful and service was great .

Doug was very helpful and service was great . Everything was on time and I am completely satisfied

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Doug is the best.

Doug is the best. He is always kind and takes the time to help in any way he can!

Doug is the best.

Doug is the best. He is always kind and takes the time to help in any way he can!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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The adviser was great but I never got an inspection text

The adviser was great but I never got an inspection text or did they put fluids in my engine and window wipers fluids.

The adviser was great but I never got an inspection text

The adviser was great but I never got an inspection text or did they put fluids in my engine and window wipers fluids.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Made an appointment for 8:30 to get an oil change and

Made an appointment for 8:30 to get an oil change and tire rotation. When we got there we were told it would be 2-2 1/2 hours. We were told there was multiple cars in front of us. Not sure how that happens since the earliest appointment time is 8:00. Service was completed around 10:20. I could understand waiting this long if I was to drive-up without an appointment. Surely vehicles without an appointment are not going in front of ones that have appointments!

Made an appointment for 8:30 to get an oil change and

Made an appointment for 8:30 to get an oil change and tire rotation. When we got there we were told it would be 2-2 1/2 hours. We were told there was multiple cars in front of us. Not sure how that happens since the earliest appointment time is 8:00. Service was completed around 10:20. I could understand waiting this long if I was to drive-up without an appointment. Surely vehicles without an appointment are not going in front of ones that have appointments!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
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Everyone at the dealership was very nice.

Everyone at the dealership was very nice. It was very clean. Alec was super, explained everything about the car the and the financing since it was the first time I leased a car.

Everyone at the dealership was very nice.

Everyone at the dealership was very nice. It was very clean. Alec was super, explained everything about the car the and the financing since it was the first time I leased a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Friendly people and helpful.

Friendly people and helpful. Spent time on going over the contract. Would recommend to others

Friendly people and helpful.

Friendly people and helpful. Spent time on going over the contract. Would recommend to others

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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I have purchased two cars from this dealer and both times

I have purchased two cars from this dealer and both times was hassle free. The service department has been great too.

I have purchased two cars from this dealer and both times

I have purchased two cars from this dealer and both times was hassle free. The service department has been great too.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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