Meet Joe Buerger

The service staff is Amazing!!! Everytime, I bring my car in from the 1st experience with JR, Pete, Dominic, the mechanics and staff, to the ladies at the cashier window, they are professional, helpful and are dedicated to their jobs. They are all a great addition to this dealership.

Great people and great service. I buy all my cars from Naperville Chevrolet,thank you.

Dealer want beyond servicing with warranty very friendly and nice would highly recommend, other dealers in the area weren't as helpful

Friendly environment. They made the car buying process very easy. Igy had the car ready to test drive when I got there.

Fair and honest bill was fantastic the dealership was friendly and welcoming Would highly recommend

Steve Deason always professional! Always spot on all details! None better! Try him! I guarantee you will be amazed! My 2023 Tahoe is superb! Thank You Steve!

I purchased my vehicle from this dealer without any issues. The Service department, however is the most inept and unqualified service department I have ever been to!! (Mind you, I have purchased and leased over 18 brand new vehicles in my life time so far) I have brought my vehicle here a few times in the last two years for oil change, service, alignment & other concerns, and EVERY SINGLE time my experience has been disappointing and upsetting due to their lack of professionalism with the customer and their complete and utter ineptitude!!! My latest experience: I had this dealer do an "alignment" on my truck; A couple weeks later I could hear and feel a cranking noise on every turn I made - After I brought the truck back to the dealer they said, that while they could hear the noise they did NOT KNOW where it came from and that I should take the truck some where else for another opinion... Well, so I did. I brought it to another mom & pop shop and within MINUTES! they addressed the issue at not charge (5 minutes it took) The root-cause of the problem: The dealer forgot to properly torque an alignment cam bolt after they did the alignment, and this is what was causing the issue!!! Not to mention after the alignment they pushed the wheels so far back that as soon as I drove out of the dealer, my fender flares were demolished due to the wheel rubbing on them (Yes, I had to buy new fender flares and do some trimming myself to avoid this issue) - You would think they would have said something regarding the new position of the wheels and the rubbing!, seeing that they drove the truck out of the service department into the parking lot to deliver the truck after service...

Called today to schedule maintenance and whoever answered the phone was laughing. Transferred over to service where she was not empathetic about my frustration and told me to call more than a week before?! Told me to not be hostile because my tone showed my frustration. Bought my truck from them and trust them to work on my truck…only to be left feeling unimportant…no one knows customer service anymore

The best experience by far, No crazy BS fees like every other chevy dealership in the state. THE BEST

Had my Chevrolet Sonic service here. Incredible customer service by Cesar Fernandez in the Service Department. Courteous, profesional and attention to detail. Thanks to employees like Cesar, we take all our Chevy cars to this dealership. Nice waiting area with tv, coffee and water.