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Meet Elizabeth Hernandez

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Internet Sales
(28 reviews)

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Reviews

Extremely professional and nice folks at this

Extremely professional and nice folks at this dealership. Steve, Jordon are very helpful and go above and beyond to help me out.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Emily is great to work with. This is my 3rd time leasing...

Emily is great to work with. This is my 3rd time leasing a vehicle through Emily. She went way above and beyond for delivering our vehicle to us. She took the time to help set up Bluetooth and explain the features to us. Recommend her to everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Emily was great to work with and made sure all my...

Emily was great to work with and made sure all my questions were answered. The staff members I worked with were all very attentive to my needs.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This place is far

This is place is far from where I live but it’s worth the trip. Great service and better people. If you haven’t traced it’s a must go

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.
Dealer response

Thank you for the kind review! We hope to see you again soon! Sincerely, The Chevrolet of Naperville Team

GREAT SERVICE!

Eddie Donez Treated Me Very Well. He aid Definitely Recommended. They’re Also Pet Friendly. I Was Greeted Properly And Quickly. Also Their Service Is Quick

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Sincerely, The Chevrolet of Naperville Team

Theyre experts on their own cars.

Went to go check out a volt. Had every questiom and concerned taken care of by my guy. Ended up walking away with the car i wanted wirh no regrets.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind review! We sincerely value your business and look forward to your next visit! Sincerely, The Chevrolet of Naperville Team

Time well spent

I recently needed to purchase or lease a vehicle as my car was deemed a total loss from my insurance company as a result of an accident. I checked on Costco’s website and they referred me to this dealership in Naperville! I was immediately contacted via phone call and text. I went into the dealership and was greeted by Ayman who assessed me in finding the right car for me. We test drove the Blazer and the Trax. He was so helpful in explaining my options and making sure that I got what I needed and most of what I wanted! The price was right and the process was smooth! I didn’t feel like I was being ripped off. One of the advantages of this dealership is they treat people like people instead of a number or quota to meet. When we went in for the finance part, that was so easy! Premo was able to get my plates transferred from my wrecked vehicle to my new one. He provided me with all the paperwork I needed to have copies of. It was such a pleasant experience!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you! We always want to hear back from our clients and we're glad you had such a positive experience with us! Take care! Sincerely, Chase

Kaylee’s Naperville Chevy Service Review

I gave Kaylee 5 stars because she provided an excellent customer service all around. She was friendly, easy to talk with, and very knowledgeable on the car. For anything she wasn’t 100% sure on, she’d double check with her manager to make sure it was correct. She definitely is very passionate about providing a good customer experience and I recommend her to anyone looking for a new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for highlighting some of our staff who helped make this such a great experience! We hope to see you soon! Sincerely, Chase

Incredible staff

I had a great experience purchasing my new Impala at Chevrolet Of Naperville. Ayman Shinaishin was attentive but not over bearing. Ellie, Ayman, Rob and Carlos all made it a very pleasant purchase. All my questions were considered and answered. What a great staff! If your in the market for a new vehicle, go in and see Ayman. He’ll get you into your new ride.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind review; we are happy to pass along your comments to the team here at Chevrolet of Naperville! We hope to see you again soon! Sincerely, Chase

Purchasing new car was fun & easy

From test driving thru purchasing our new car Ian was very helpful & easy to work with. He answered all our questions(which we had a lot of). He provided us with test drives and we were extremely impressed by the way he kept us up to date on our vehicle from ordering, thru the entire build process, letting us know the day it was built to the morning they loaded it for shipment and the afternoon when it arrived! The actual deal was easy and we arrived at our numbers without any drama, no stress. At the time of picking up our vehicle they showed us an array of extended warranties and optional products, but did not push or apply any pressure to purchase them. I appreciate that because it allows me to have a better relationship, feeling i"m not being pressured to purchase options I haven't checked out and thought thru. Ian went way beyond expectations of what I have normally experienced buying a new vehicle. This was a fun purchase and I look forward to doing future business with Chevrolet of Naperville.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Egapmar, thank you for this great review! We're always happy to help, and we're glad to hear Ian exceeded your expectations. Let us know if you need anything else! Sincerely, Travis