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Cactus Jack's Auto Camelback

(79 reviews)
Sales hours: 9:00am to 7:00pm
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–6:00pm
Sunday 11:00am–4:00pm
(877) 374-7815 (877) 374-7815

Reviews

(79 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cactus Jack's Auto Camelback from DealerRater.

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Awesome service by pete

We came to cactus jacks looking for a used car and was greeted by Pete the salesman. He showed us around, took time to answer all of our questions and when we picked out a car he continued with the great service. He made the buying part fast and easy. We would definetly come back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks Donna It was my Pleasure Helping you Guy's out.

Great Experience

My experience today was great. I found just the right vehicle for me with the help of one of the representatives. Really helpful and sweet. Great customer service. I would really recommend this place to anyone that want's to buy a car. A lot of great deals.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Glad to hear you enjoyed your experience with us, we look forward to helping you in the future Thanks Cactus Jack

2003 Chevy P/U

Have purchased vehicles from Reed previously and have had an excellent experience all three times.Very professional,courteous and a pleasure to do business with. Will come back to Reed for future cars. Thank you Reed for all you do.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for the Good words, Glad to here you will keep coming to see Reed for your Vehicle need's

Outstanding Service

Dear Cactus Jacks Auto, I went to the Apache Junction facility and the service was excellent. As a first time buyer, I was well educated on the process as well as informed of how future buying will be. Thank you so much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your Purchase, We have a great First time buyer program to help People get started. Thanks Again

Great Service!!

Working with Scott in Apache Junction was great! He was very helpful and friendly. Thanks Scott!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks Brenda, Scott is always ready to help his customers with there purchase. We hope you enjoy your new car thanks

07 satrun Ion

Keith was absolutely fantastic ? The Surprise store was very nice and clean and I will tell all my friends to go see Pete and Keith for there next vehicle purchase. Thanks guys for all your help

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks Tina it was a Pleasure working with you! Enjoy your Car

2nd car

This is the second time dealing with this store, and each time we've gotten exceptional service!! They are very pleasant and cordial! Thanks for giving us a deal we couldn't refuse!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Congratulations!! It was a great pleasure dealing with you and your husband. We look forward to seeing you again to get him a Truck! Sales Manager Cactus Jacks-Surprise

USED CAR EXPERIENCE

I AM NEW TO THE PHOENIX AREA AND I CAME INTO CACTUS JACK'S IN HOPES OF PURCHASING A NEW CAR. I MUST SAY WHEN I WALKED INTO THE LOCATION I WAS GREETED AT THE DOOR WITH A WARM WELCOME! I MUST SAY THAT WAS VERY REFRESHING AFTER BEING TURNED AWAY FROM OTHERS DUE LACK OF DOWN PAYMENT! I WOULD RECOMMEND CATUS JACK'S (SURPRISE) LOCATION TO ANYONE IN NEED OF A FRIENDLY PURCHASING EXPERIENCE. THE SALES MANAGER AND SALESMAN WERE BOTH EXTREMELY PATIENT WITH ME. THEY EVEN OFFERED ME A RIDE TO COME IN TO GET MY NEW CAR. I PERSONALLY FEEL MY OVERALL EXPERIENCE WAS EXCELLENT!! HONESTLY AFTER THIS CAR IS PAID IN FULL, I WILL COME BACK IN TO PURCHASE AGAIN :-)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks Tanisha! It was our Pleasure Helping You and we look forward to working with you again. Cactus Jacks-Surprise

No one responded

Interested in vehicle and sent a message. No one ever contacted me back at all, worst customer service ever received. I'll just stick to Craig's list.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Sorry nobody responded to you, but I did have our BDC team go through the records. They were unable to find any messages from Maggie Frimbrez. Please, feel free to contact us through cars.com or call our store at (602) 443-5225