Reviews
OK, hopefully I’ll have more room.
OK, hopefully I’ll have more room. Nope I only get 15 words. Well, they sweet talk to me. They treated me real nice convinced me and I bought a car less than 30 days later. It broke down. I tried to contact them. They never called me back so I brought the car back, and even though I’ve spent money with them and now I’m out of vehicle even though I purchased one from them that was supposed to work they have nothing for me while they fix my car and it was still in warranty. What kind of bull crap is that? they are untrustworthy they’re lazy and I regret my decision.
OK, hopefully I’ll have more room.
OK, hopefully I’ll have more room. Nope I only get 15 words. Well, they sweet talk to me. They treated me real nice convinced me and I bought a car less than 30 days later. It broke down. I tried to contact them. They never called me back so I brought the car back, and even though I’ve spent money with them and now I’m out of vehicle even though I purchased one from them that was supposed to work they have nothing for me while they fix my car and it was still in warranty. What kind of bull crap is that? they are untrustworthy they’re lazy and I regret my decision.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
I financed a vehicle last year 2024 and check engine came
I financed a vehicle last year 2024 and check engine came on and it came back with the transmission being the problem I’ve called tryna to get help Mr Alex chose this car out said there was no issues with it I do my monthly oil change I’ve had to buy new equipment they sold me a scam of a car ! It’s disgusting how people will sell something to you that they know wouldn’t last you over 3 years !
I financed a vehicle last year 2024 and check engine came
I financed a vehicle last year 2024 and check engine came on and it came back with the transmission being the problem I’ve called tryna to get help Mr Alex chose this car out said there was no issues with it I do my monthly oil change I’ve had to buy new equipment they sold me a scam of a car ! It’s disgusting how people will sell something to you that they know wouldn’t last you over 3 years !
- Customer service —
- Buying process —
- Quality of repair —
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- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Very impressed with our experience at Cactus Jack's.
Very impressed with our experience at Cactus Jack's. My daughter went in to just look, no expectations. However, they listened to what she wanted and could afford and found a car for her that she is very happy with. Shout out to Mark at the Glendale location for amazing customer service. Definitely recommend.
Very impressed with our experience at Cactus Jack's.
Very impressed with our experience at Cactus Jack's. My daughter went in to just look, no expectations. However, they listened to what she wanted and could afford and found a car for her that she is very happy with. Shout out to Mark at the Glendale location for amazing customer service. Definitely recommend.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, Mark!
Thank you, Mark! Very friendly and knowledgeable! 10/10 recommend. Please go see Mark at cactus Jack’s Glendale location for your car buying needs!!
Thank you, Mark!
Thank you, Mark! Very friendly and knowledgeable! 10/10 recommend. Please go see Mark at cactus Jack’s Glendale location for your car buying needs!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
My experience with this car dealership was nothing short
My experience with this car dealership was nothing short of a nightmare. From the moment I walked onto the lot, I was met with cold, uninterested salespeople with terrible attitudes. It was as if they couldn't be bothered to help me or even pretend to care about my business. And don't get me started on the cars they had for sale - they were all in terrible condition, with scratches, dents, and mechanical issues galore. It was clear that they had no respect for their customers or the vehicles they were selling. In the end, I left feeling frustrated and taken advantage of. I would not recommend this place to anyone looking to purchase a car.
My experience with this car dealership was nothing short
My experience with this car dealership was nothing short of a nightmare. From the moment I walked onto the lot, I was met with cold, uninterested salespeople with terrible attitudes. It was as if they couldn't be bothered to help me or even pretend to care about my business. And don't get me started on the cars they had for sale - they were all in terrible condition, with scratches, dents, and mechanical issues galore. It was clear that they had no respect for their customers or the vehicles they were selling. In the end, I left feeling frustrated and taken advantage of. I would not recommend this place to anyone looking to purchase a car.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for sharing your concerns with us. We apologize sincerely for the disappointing experience you had at our dealership. We take all feedback seriously and are committed to making things right. We would like to extend an invitation to discuss your experience in more detail, understand where we fell short, and explore ways to improve our services for the future. Your input is invaluable in helping us grow and provide better experiences for our customers. If you're willing, please don't hesitate to reach out to me directly at 480-227-3536. I'm Tony Delamora, and I'm committed to listening to your concerns and working towards a resolution. Thank you again for bringing this to our attention. We appreciate your feedback and look forward to the opportunity to serve you better in the future."
Do not buy cars from here.
Do not buy cars from here. Their cars are lemons. And they try hitting customers. With a bat my neighbor is also suing them for a broken car they sold her
Do not buy cars from here.
Do not buy cars from here. Their cars are lemons. And they try hitting customers. With a bat my neighbor is also suing them for a broken car they sold her
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing your concerns with us. We apologize sincerely for the disappointing experience you had at our dealership. We take all feedback seriously and are committed to making things right. We would like to extend an invitation to discuss your experience in more detail, understand where we fell short, and explore ways to improve our services for the future. Your input is invaluable in helping us grow and provide better experiences for our customers. If you're willing, please don't hesitate to reach out to me directly at 480-227-3536. I'm Tony Delamora, and I'm committed to listening to your concerns and working towards a resolution. Thank you again for bringing this to our attention. We appreciate your feedback and look forward to the opportunity to serve you better in the future."
In town visiting my family and stop by to look at some
In town visiting my family and stop by to look at some cars. These people are racist.
In town visiting my family and stop by to look at some
In town visiting my family and stop by to look at some cars. These people are racist.
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- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I'm so sorry to hear that you had a negative experience. Racism is never acceptable. If you feel comfortable, please call me at 480-227-3536 I would like to hear about your experience and hope to get a chance to make it up to you. Tony Delamora.
Everyone boycott cactus jacks, Ricky's, and auto now
Everyone boycott cactus jacks, Ricky's, and auto now dealerships. They put in bad cars and make you have to fix it and keep up payments and don't work with you. Finance company is trash. Don't get involved with this unethical company. Move on
Everyone boycott cactus jacks, Ricky's, and auto now
Everyone boycott cactus jacks, Ricky's, and auto now dealerships. They put in bad cars and make you have to fix it and keep up payments and don't work with you. Finance company is trash. Don't get involved with this unethical company. Move on
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Brian thank you for your customer service and your
Brian thank you for your customer service and your service I am very pleased with my service
Brian thank you for your customer service and your
Brian thank you for your customer service and your service I am very pleased with my service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Me sentí obligado a comprar un carro que no queria porque
Me sentí obligado a comprar un carro que no queria porque ocupaba un carro no ayudan
Me sentí obligado a comprar un carro que no queria porque
Me sentí obligado a comprar un carro que no queria porque ocupaba un carro no ayudan
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase