Reviews
They have great customer service. All people are friendly...
They have great customer service. All people are friendly they take good care of you.Help you get the car you want. Was great going there.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi there, Thank you for sharing the details of your recent visit. It is wonderful to know that our team provided you great customer service whilst assisting you. Enjoy your purchase and we appreciate your kind words. Thank you for choosing Capitol Honda and we look forward to working with you in the future.
Thomas was our service writer and he was efficient and...
Thomas was our service writer and he was efficient and friendly. Car was ready when promised with no issues. WE will be back for the next service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi there, Thank you for taking the time to give us your feedback. We strive to ensure that we assist our customers in a timely manner whilst keeping them informed, so we are thrilled to hear of your recent experience. Thank you for choosing Capitol Honda and we look forward to your next visit.
Thanks Allan for your kindness and help . This was my...
Thanks Allan for your kindness and help . This was my first time I owned a Honda and first time here. Thank you so much Alice
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star rating. Capitol Honda appreciates your business. We are glad your first experience was a kind one. We look forward to seeing you again. Safe travels in your new Honda.
Recently I took my 2018 Honda Civic to Capitol Honda in...
Recently I took my 2018 Honda Civic to Capitol Honda in San Jose for servicing. Valerie Mendez was my Service Advisor and she did a great job of explaining the service I needed, how long it would take and how much it would cost. Also, she worked with the Finance department to help resolve an issue with my extended warranty. I continue to be impressed with the dealership and their service department.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are so glad you continue to be impressed. Customer satisfaction is a top priority for us here at Capitol Honda. Thank you for trusting us with the care of your 2018 Honda Civic, and for complimenting our staff for their thorough explanations and diligence in answering your questions about the warranty.
I love coming to Capital Honda. Everyone is always so...
I love coming to Capital Honda. Everyone is always so nice and willing to help. Very knowledgeable in the services that are needed and provided for. Answers all questions and they don’t know the answer they will find the answer for you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We love when you come visit as well. Thank you for taking a moment to type up this online review here on DealerRater and sharing with everybody about your great experiences here at Capitol Honda.
Mr. Gottfri was professional, knowledgeable, courteous,...
Mr. Gottfri was professional, knowledgeable, courteous, and went beyond to meet our needs. We are grateful for his excellent service. Our car was also done in a timely manner.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
You are very welcome. We are glad to hear that your vehicle was completed in a timely manner, and we appreciate your kind words about our staff being professional, knowledgeable, and courteous. Thank you for your business here at Capitol Honda.
Well attended. Alex, our contact representative was very...
Well attended. Alex, our contact representative was very helpful & friendly, very satisfied with the fast service . I will definitely recommend Honda Capitol expressway to everyone.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Sonia, Thank you for your positive review. We are thrilled that our team provided you a helpful and friendly experience. We appreciate your recommendation and we look forward to your next visit with us for any of your automotive needs. Thank you for choosing Capitol Honda.
This review is strictly based on Rebecca Furlong in the...
This review is strictly based on Rebecca Furlong in the service department. A little context first. I had to come in for a recall of a fuel pump for my car. I called to schedule an appointment and thought I would be good to go. Upon arriving I was told they did not have the part and I would have to come back tomorrow, the frustrating part was that I took the day off work to make this appointment. This resulted in me losing money on my paycheck for no good reason. Rebecca explained to me what was going on and mentioned there was a shortage of fuel pumps. She promised she would reserve me one when they came in the next day, as she saw how frustrating I found the situation. She was true to her word and I brought my car in the next day to be fixed, she also ensured me she would expedite the process, which again, she was true to her word. Rebecca turned a very frustrating situation into a much better experience. If I was ever to return to the service department it would solely be because of Rebecca.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the five stars for Rebecca at Capitol Honda, Steven! We are so glad to see she turned around your experience and made the situation better. If there is anything additional we can help address for you, please do not hesitate to reach out. We are always more than happy to help.
You all where very professional and kind thank you so...
You all where very professional and kind thank you so very for your patience and service!!!THANX FOR ALL THE HELP WE LOCE THE CAR
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're happy to learn you had such a positive experience with our team! Thanks again for taking the time to leave us this information about your recent visit. Take care!
Great! N n n n n n n n n n n n n m m m m m m m m k k l m...
Great! N n n n n n n n n n n n n m m m m m m m m k k l m
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello there, thanks for the great review! We're thrilled to hear your experience with our team was positive. We hope you have a wonderful day.