Reviews
We arrived right as the dealership opened on Sunday
We arrived right as the dealership opened on Sunday morning and were warmly greeted by Dean Reyes. We told him we had noticed the large inventory of ID4s online and wanted to better understand the different trims. Dean walked us through the key differences between the S, Pro, and xxxxxxmodels, as well as AWD versus RWD. He even had a full listing of every available car, which helped us quickly narrow down the trim, color, and mileage we were looking for. Within 30 minutes, Dean had us out on a test drive. Back at the dealership, he made the trade-in process smooth and straightforward. In less than three hours from the time we arrived, we were driving home in our dream “new to us” ID4 xxxxxxAWD—the exact trim and even the color we had hoped for! Farouk Khemakhem - and his cool digital desktop display of the myriad documents made the business end smooth and efficient. We appreciate that! And the team did a terrific job getting the final detailing/cleaning making this feel exactly like a new car to us. Kudos to Dean Reyes for making the whole experience easy, efficient, and enjoyable. We’ll be sure to recommend him to friends and family.
We arrived right as the dealership opened on Sunday
We arrived right as the dealership opened on Sunday morning and were warmly greeted by Dean Reyes. We told him we had noticed the large inventory of ID4s online and wanted to better understand the different trims. Dean walked us through the key differences between the S, Pro, and xxxxxxmodels, as well as AWD versus RWD. He even had a full listing of every available car, which helped us quickly narrow down the trim, color, and mileage we were looking for. Within 30 minutes, Dean had us out on a test drive. Back at the dealership, he made the trade-in process smooth and straightforward. In less than three hours from the time we arrived, we were driving home in our dream “new to us” ID4 xxxxxxAWD—the exact trim and even the color we had hoped for! Farouk Khemakhem - and his cool digital desktop display of the myriad documents made the business end smooth and efficient. We appreciate that! And the team did a terrific job getting the final detailing/cleaning making this feel exactly like a new car to us. Kudos to Dean Reyes for making the whole experience easy, efficient, and enjoyable. We’ll be sure to recommend him to friends and family.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Maria was so patient and helpful.
Maria was so patient and helpful. VW of Alexandria is our go to for cars.
Maria was so patient and helpful.
Maria was so patient and helpful. VW of Alexandria is our go to for cars.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Came out with what I was looking for.
Came out with what I was looking for. Thanks to Carlton and Ibrahim for helping me out with the process of getting me in a new car.
Came out with what I was looking for.
Came out with what I was looking for. Thanks to Carlton and Ibrahim for helping me out with the process of getting me in a new car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I recently purchased a vehicle from Alexandria Volkswagen
I recently purchased a vehicle from Alexandria Volkswagen , and I cannot say enough great things about my experience with Ibrahim and Fasil. From the moment I walked in, they were friendly, professional, and genuinely interested in helping me find the right car—not just making a sale. What stood out the most was how patient and knowledgeable Ibrahim and Fasil were. They took the time to answer all of my questions thoroughly, explained every feature in detail, and made sure I felt completely comfortable with my decision. There was never any pressure, just honest guidance and support. The entire process—from the test drive to the financing—was smooth and stress-free, thanks to his dedication. I truly felt like I had an advocate working with me every step of the way. If you’re looking for someone who will go above and beyond to make your car-buying experience a positive one, I highly recommend asking for Ibrahim or Fasil. I left the dealership with a car the confidence that I made the right choice, all thanks to his outstanding service.
I recently purchased a vehicle from Alexandria Volkswagen
I recently purchased a vehicle from Alexandria Volkswagen , and I cannot say enough great things about my experience with Ibrahim and Fasil. From the moment I walked in, they were friendly, professional, and genuinely interested in helping me find the right car—not just making a sale. What stood out the most was how patient and knowledgeable Ibrahim and Fasil were. They took the time to answer all of my questions thoroughly, explained every feature in detail, and made sure I felt completely comfortable with my decision. There was never any pressure, just honest guidance and support. The entire process—from the test drive to the financing—was smooth and stress-free, thanks to his dedication. I truly felt like I had an advocate working with me every step of the way. If you’re looking for someone who will go above and beyond to make your car-buying experience a positive one, I highly recommend asking for Ibrahim or Fasil. I left the dealership with a car the confidence that I made the right choice, all thanks to his outstanding service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Ibrahim and Carlton were very helpful with my purchase.
Ibrahim and Carlton were very helpful with my purchase. Even still working with me days after the sale.
Ibrahim and Carlton were very helpful with my purchase.
Ibrahim and Carlton were very helpful with my purchase. Even still working with me days after the sale.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I recently purchased a vehicle from Alexandria Volkswagen
I recently purchased a vehicle from Alexandria Volkswagen , and I cannot say enough great things about my experience with Ibrahim and Fasil. From the moment I walked in, they were friendly, professional, and genuinely interested in helping me find the right car—not just making a sale. What stood out the most was how patient and knowledgeable Ibrahim and Fasil were. They took the time to answer all of my questions thoroughly, explained every feature in detail, and made sure I felt completely comfortable with my decision. There was never any pressure, just honest guidance and support. The entire process—from the test drive to the financing—was smooth and stress-free, thanks to his dedication. I truly felt like I had an advocate working with me every step of the way. If you’re looking for someone who will go above and beyond to make your car-buying experience a positive one, I highly recommend asking for Ibrahim or Fasil. I left the dealership with a car the confidence that I made the right choice, all thanks to his outstanding service.
I recently purchased a vehicle from Alexandria Volkswagen
I recently purchased a vehicle from Alexandria Volkswagen , and I cannot say enough great things about my experience with Ibrahim and Fasil. From the moment I walked in, they were friendly, professional, and genuinely interested in helping me find the right car—not just making a sale. What stood out the most was how patient and knowledgeable Ibrahim and Fasil were. They took the time to answer all of my questions thoroughly, explained every feature in detail, and made sure I felt completely comfortable with my decision. There was never any pressure, just honest guidance and support. The entire process—from the test drive to the financing—was smooth and stress-free, thanks to his dedication. I truly felt like I had an advocate working with me every step of the way. If you’re looking for someone who will go above and beyond to make your car-buying experience a positive one, I highly recommend asking for Ibrahim or Fasil. I left the dealership with a car the confidence that I made the right choice, all thanks to his outstanding service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Maria was great — easy to work with, super transparent,
Maria was great — easy to work with, super transparent, fair pricing and just overall a great experience.
Maria was great — easy to work with, super transparent,
Maria was great — easy to work with, super transparent, fair pricing and just overall a great experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Had a fantastic experience at this dealership,
Had a fantastic experience at this dealership, particularly with my sales rep Ibrahim. He was very helpful from the moment i requested information online. He helped me get all the details I requested even before I came in. He is a very respectful and no pressure gentleman who has excellent communication skills. I got the transaction done quick and easy. Every other person I worked with in the dealership was friendly and professional, including Faisal who helped me out as well on a day Ibrahim was not there. 10/10 experience. Thank you Ibrahim!
Had a fantastic experience at this dealership,
Had a fantastic experience at this dealership, particularly with my sales rep Ibrahim. He was very helpful from the moment i requested information online. He helped me get all the details I requested even before I came in. He is a very respectful and no pressure gentleman who has excellent communication skills. I got the transaction done quick and easy. Every other person I worked with in the dealership was friendly and professional, including Faisal who helped me out as well on a day Ibrahim was not there. 10/10 experience. Thank you Ibrahim!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Had a fantastic experience at this dealership,
Had a fantastic experience at this dealership, particularly with my sales rep Ibrahim. He was very helpful from the moment i requested information online. He helped me get all the details I requested even before I came in. He is a very respectful and no pressure gentleman who has excellent communication skills. I got the transaction done quick and easy. Every other person I worked with in the dealership was friendly and professional. 10/10 experience. Thank you Ibrahim!
Had a fantastic experience at this dealership,
Had a fantastic experience at this dealership, particularly with my sales rep Ibrahim. He was very helpful from the moment i requested information online. He helped me get all the details I requested even before I came in. He is a very respectful and no pressure gentleman who has excellent communication skills. I got the transaction done quick and easy. Every other person I worked with in the dealership was friendly and professional. 10/10 experience. Thank you Ibrahim!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Ibrahim was super helpful and helped me a lot with my car
Ibrahim was super helpful and helped me a lot with my car purchase and answered all my questions :)
Ibrahim was super helpful and helped me a lot with my car
Ibrahim was super helpful and helped me a lot with my car purchase and answered all my questions :)
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car