Reviews
Roosevelt waited on us.
Roosevelt waited on us. He was very helpful, had knowledge of car he showed us. He listened to us about what we were looking for. Even though we didn’t buy he was the best salesman we encountered that day. If anyone is in the market for a vehicle I would recommend looking at Nissan of Albertville and ask for Roosevelt.
Roosevelt waited on us.
Roosevelt waited on us. He was very helpful, had knowledge of car he showed us. He listened to us about what we were looking for. Even though we didn’t buy he was the best salesman we encountered that day. If anyone is in the market for a vehicle I would recommend looking at Nissan of Albertville and ask for Roosevelt.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Thank you again for taking the time to let us know how we did. We hope you have a great day! Please don't hesitate to reach out if there's anything additional we can do for you.
Wasn't pushy and didn't try and sell me somi didn't want.
Wasn't pushy and didn't try and sell me somi didn't want. Best salesman I ever do e business with
Wasn't pushy and didn't try and sell me somi didn't want.
Wasn't pushy and didn't try and sell me somi didn't want. Best salesman I ever do e business with
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the positive response! We are super excited you had a great experience!
Poor Customer Service!
Poor Customer Service! Brandon Hope was very arrogant and egotistical. My wife and I were determined to buy a car, but he was very short and hid numbers on the balance sheet. When I called him on it, he acted like I didn’t know what I was talking about. We bought a new vehicle the next day at another dealership that had customer service down to an art! Double check their numbers and don’t deal with Brandon. He’s arrogant and assumes clients are idiots.
Poor Customer Service!
Poor Customer Service! Brandon Hope was very arrogant and egotistical. My wife and I were determined to buy a car, but he was very short and hid numbers on the balance sheet. When I called him on it, he acted like I didn’t know what I was talking about. We bought a new vehicle the next day at another dealership that had customer service down to an art! Double check their numbers and don’t deal with Brandon. He’s arrogant and assumes clients are idiots.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Great salesperson!
Can’t say thank you enough to Roosevelt Oliver! He went above and beyond to make sure I understood the pros and cons of the vehicle that I was interested in. He worked very hard to set up a deal that I could be comfortable with. Highly recommend him and the entire Team One Nissan staff!
Great salesperson!
Can’t say thank you enough to Roosevelt Oliver! He went above and beyond to make sure I understood the pros and cons of the vehicle that I was interested in. He worked very hard to set up a deal that I could be comfortable with. Highly recommend him and the entire Team One Nissan staff!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Above courtesy giving
Service advisor Mr.John was so very helpful on servicing our car and making recommendations for other services in which are coming due. Thank you so much Mr. John.
Above courtesy giving
Service advisor Mr.John was so very helpful on servicing our car and making recommendations for other services in which are coming due. Thank you so much Mr. John.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Very nice salesperson and sales manager.
Very nice salesperson and sales manager. Made our buying process very easy. Will highly recommend this business! Made us feel right at home!
Very nice salesperson and sales manager.
Very nice salesperson and sales manager. Made our buying process very easy. Will highly recommend this business! Made us feel right at home!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I recently bought a new 2023 Pathfinder from Team One
I recently bought a new 2023 Pathfinder from Team One Nissan Of Albertville. I discovered a problem with the vehicle when I got home. In my effort to get the car repaired, they have been terrible about returning any form of communications about the problem. Still NO path ahead from Team1Nissan over a month after the problem was identified. Their lack of communications leads me to believe they are hopping I will just go away. Absolutely terrible customer service! I wish I bought my Pathfinder from another dealership!
I recently bought a new 2023 Pathfinder from Team One
I recently bought a new 2023 Pathfinder from Team One Nissan Of Albertville. I discovered a problem with the vehicle when I got home. In my effort to get the car repaired, they have been terrible about returning any form of communications about the problem. Still NO path ahead from Team1Nissan over a month after the problem was identified. Their lack of communications leads me to believe they are hopping I will just go away. Absolutely terrible customer service! I wish I bought my Pathfinder from another dealership!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
I bought a new car and Roosevelt was great!
I bought a new car and Roosevelt was great!!! He found me the exact car I wanted and has checked on me numerous times since my purchase to ensure I was happy and didn’t have any questions. I highly recommend if you need a car to go see Roosevelt!!
I bought a new car and Roosevelt was great!
I bought a new car and Roosevelt was great!!! He found me the exact car I wanted and has checked on me numerous times since my purchase to ensure I was happy and didn’t have any questions. I highly recommend if you need a car to go see Roosevelt!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Extremely satisfied customer.
Roosevelt Oliver made my buying experience seamless. He worked to get me the vehicle I wanted at the price I needed. He went above and beyond what any other salesman has in my past experiences.
Extremely satisfied customer.
Roosevelt Oliver made my buying experience seamless. He worked to get me the vehicle I wanted at the price I needed. He went above and beyond what any other salesman has in my past experiences.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you very much, here at Team One Nissan Of Albertville we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (256) 878-4390. Thank you again for your support. Sincerely, Team One Nissan Of Albertville
Found a vehicle online and completed the online purchase
Found a vehicle online and completed the online purchase and they would no honor the agreement. Said it was a mistake from a third party, even though it was on their website.
Found a vehicle online and completed the online purchase
Found a vehicle online and completed the online purchase and they would no honor the agreement. Said it was a mistake from a third party, even though it was on their website.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car