Reviews
Sold me a broken car
My new car had major mechanical problems weeks after I purchased it Now I am driving a fixed up car. New car buying experience was gone within weeks
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Refreshing experience
The salesperson that I dealt with knew about the vehicles I was interested in. He gave me good info. It was refreshing going into a place and the salesperson knew what he was talking about!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Experience!
I cringe at the thought of car buying but I was very impressed with the service and care at Radley. Nadar Sulaiman was my salesman and he was very patient and respectful throughout the entire process. I highly recommend this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Stephanie, thank you so much for this 5-star review! We always enjoy hearing from our customers. Our goal is to provide quality customer care, and I am glad to hear that Nadar has shown you his commitment to this. We hope to work with you again in the future for any of your automotive needs! Kind regards, Rod Emmons - Vice President
Radley Acura is the best Acura dealership in town!
If you are looking for a professional and honest dealership, visit Radley Acura. I had an exceptional experience. Nader was an excellent salesman! Acura Owner of 7 years
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Superior Service as Always-Buyer of 7 Acura's from Radley
The entire Radley Team: Sales, Finance, Service always helpful and relaxing to work with when purchasing or having my cars serviced. Been purchasing from Radley for seven years. Purchased seven Acura's from Radley. You could probably guess we appreciate their professionalism.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Gets The Job Done
I am a long time fan of Radley Acura. I am on Acura number 3. I absolutely love the service manager Fernando De La Rivera. If not for him I would probably have not bought Acura 2 or Acura 3. He is the epitome of Acura sales, service and Customer Service. There are many other places I could go but I come there because I am treated with respect and I appreciate that. ?The pickup portion when purchasing my new vehicle could be improved upon. My sales guy Akmed Mansaray was not available after I spoke with him and told him I was coming to pick up my vehicle. He did not call and check to see how I was doing after pick up and I basically walked out and loaded my car on my own. I would have the dealership do a better job with the pickup. I also did not receive a complimentary Acura key chain as in years past.... The delivery needs work.?
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Excellent customer service!
Thank you for your professionalism and attention to detail. We were extremely happy with your excellent customer service. They had my vehicle ready and the paper work took less than 15 minutes!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Quick, Easy, High Quality
Great Experience! In and out with a clean vehicle within 1 hour and the people were friendly and accommodating! Highly recommend their services to friends and relatives!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Extremely pleased
Professionalism and attention to detail. Excellent customer service and quality of work. Loaner was exactly what I requested. My car was repaired to my liking and ahead of schedule.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent experience
Al was friendly, informed, willing to listen and made the whole process happen quickly. Everyone was eager to make my experience as rewarding and easy as possible. This was my second vehicle purchase from Radley and the service as expected was excellent.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
