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Radley Acura

(1,344 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 5:30pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–5:30pm
Tuesday 9:00am–9:00pm 7:00am–5:30pm
Wednesday 9:00am–9:00pm 7:00am–5:30pm
Thursday 9:00am–9:00pm 7:00am–5:30pm
Friday 9:00am–9:00pm 7:00am–5:30pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday 12:00pm–5:00pm Closed
2024 state dealer award
View 2 awards
2024 state dealer award
2024 consumer dealer award

Reviews

(1,344 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Radley Acura from DealerRater.

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Sold me a broken car

My new car had major mechanical problems weeks after I purchased it Now I am driving a fixed up car. New car buying experience was gone within weeks

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Refreshing experience

The salesperson that I dealt with knew about the vehicles I was interested in. He gave me good info. It was refreshing going into a place and the salesperson knew what he was talking about!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Experience!

I cringe at the thought of car buying but I was very impressed with the service and care at Radley. Nadar Sulaiman was my salesman and he was very patient and respectful throughout the entire process. I highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Stephanie, thank you so much for this 5-star review! We always enjoy hearing from our customers. Our goal is to provide quality customer care, and I am glad to hear that Nadar has shown you his commitment to this. We hope to work with you again in the future for any of your automotive needs! Kind regards, Rod Emmons - Vice President

Radley Acura is the best Acura dealership in town!

If you are looking for a professional and honest dealership, visit Radley Acura. I had an exceptional experience. Nader was an excellent salesman! Acura Owner of 7 years

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Superior Service as Always-Buyer of 7 Acura's from Radley

The entire Radley Team: Sales, Finance, Service always helpful and relaxing to work with when purchasing or having my cars serviced. Been purchasing from Radley for seven years. Purchased seven Acura's from Radley. You could probably guess we appreciate their professionalism.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Gets The Job Done

I am a long time fan of Radley Acura. I am on Acura number 3. I absolutely love the service manager Fernando De La Rivera. If not for him I would probably have not bought Acura 2 or Acura 3. He is the epitome of Acura sales, service and Customer Service. There are many other places I could go but I come there because I am treated with respect and I appreciate that. ?The pickup portion when purchasing my new vehicle could be improved upon. My sales guy Akmed Mansaray was not available after I spoke with him and told him I was coming to pick up my vehicle. He did not call and check to see how I was doing after pick up and I basically walked out and loaded my car on my own. I would have the dealership do a better job with the pickup. I also did not receive a complimentary Acura key chain as in years past.... The delivery needs work.?

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent customer service!

Thank you for your professionalism and attention to detail. We were extremely happy with your excellent customer service. They had my vehicle ready and the paper work took less than 15 minutes!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Quick, Easy, High Quality

Great Experience! In and out with a clean vehicle within 1 hour and the people were friendly and accommodating! Highly recommend their services to friends and relatives!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Extremely pleased

Professionalism and attention to detail. Excellent customer service and quality of work. Loaner was exactly what I requested. My car was repaired to my liking and ahead of schedule.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent experience

Al was friendly, informed, willing to listen and made the whole process happen quickly. Everyone was eager to make my experience as rewarding and easy as possible. This was my second vehicle purchase from Radley and the service as expected was excellent.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.