Reviews
Great Truck + Better Buying Experience
Nicolas and Tony worked well together. They are everything but the typical salesmen. Friendly, honest, and informative. I appreciated their ability to find what I was looking for and not try to sell me on something I didn't want. Nice guys too!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for the nice review, Craig. We really appreciate this feedback and I'll be certain to share your compliments with Nicolas and Tony. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. Be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our "10-Point Value Guarantee." Sincerely, Diana Kennedy - General Manager - 415.257.4343
My dream comes true
Every associate was very nice especially Tony and Joshua? (Financial). Tony was able to get me a great deal to get me into my dream truck. I honestly was manifesting a Tacoma for 6 months. Thank you so much!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are extremely grateful to receive such an outstanding review, Nicholas. Feedback like yours lets us know that we are meeting our organizational goals for providing excellent customer service while getting you into the vehicle of your dreams. We could not be happier to hear to hear that Tony and Joshua were able to do this for you. Oh, and don't forget to take advantage of our complimentary, 119-point inspection we offer as part of our "10-Point Value Guarantee." Sincerely, Diana Kennedy - General Manager - 415.257.4343
Good service and very convinience service lacatio
Sam Yet, was very good at explaining what are the options that Toyota Marin can offer you. The man and he knows what he is doing. He doesn't pressure you. He updates on you what they have to offer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ang, thank you so much for the wonderful review of your experience at Toyota Marin. Sam is one of the best at his career and your review is spot on. Thank you again for your business and don't forget about the 119-point inspection we provide for complimentary as part of our "10-Point Value Guarantee." Sincerely, Diana Kennedy - General Manager - 415.257.4343
Great experience!
Friendly, open, transparent, involved, low pressure, no sales tactics - excellent customer focused experience! I am looking forward to being part of the Marin Toyota family ~
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Lisa and thank you for the great feedback. We are so happy to hear that you have enjoyed your visit here at our dealership. Looking forward to having you as part of Toyota Marin Family. Don't forget that we offer a complimentary 119-point inspection once a year to all our customers as part of our 10-Point Value Guarantee. Best regards, Diana Kennedy - General Manager - 415.257.4343
Smooth Experience
From the first inquiry, getting preapproved, test drive and finishing the deal it was a smooth experience. Toyota Marin’s used deals are very competitively priced. Their sales staff is no pressure sales. I will deal with them in the future in a heartbeat!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words. We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Don’t forget that as part of our “10-Point Value Guarantee,” you’ll receive a complimentary 119-point annual inspection at our service center for the lifetime of your ownership. Sincerely, Diana Kennedy - General Manager - 415.257.4343
WARNING! Don't buy a vechile anywhere else than here!
Buying a vehicle happens only a handful of times in ones life. Most people dread the experience of trying to get a deal on their purchase. There are movies about this process, blogs telling you how to get a deal, reviews that talk about the the dealership, websites that's guarantee you the best deal etc, etc. So why buy here? Because both Michael my sales person and Tyler the manager made the experience an easy and pleasurable one. Everyone was very responsive in every way of communication possible. They were up front, honest, knowledgeable, honest and easy going. And at the end of the day for me a great price. If you go elsewhere to get a vehicle you are probably gonna regret it. Michael Becker and Toyota of Marin earn their business the way you are suppose to and make buying a vehicle a great experience vs one you dread.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for recognizing your experience at Toyota Marin. I am glad that Michael and the team were able to show you what we strive to deliver. Once again, we appreciate your business and please don't forget to take advantage of the complimentary 119-point inspection we offer to all of our customers once a year as part of our "10-Point Value Guarantee." Sincerely, Diana Kennedy - General Manager - 415.257.4343
Happy Highlander Customer
The whole buying process from negotiating to the signing of paperwork in financing was a breeze. Everyone was super friendly and helpful. I was really impressed with the professionalism of Victor our Sales Associate. Will definitely recommend him to family and friends in search of a new or used Toyota.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for writing about your visit with us, and congratulations on your Toyota. It is encouraging to hear that our staff impressed you by delivering our trademark customer service. Thank you for your recommendations and don't forget about the 119-point inspection we provide for complimentary as part of our "10-Point Value Guarantee." Sincerely, Diana Kennedy - General Manager - 415.257.4343
Very good customer service
Talia Bazan is a excellent sales lady she went out of her way to help me and my wife purchase a car, we had serveral routes to try but we ended up with the right one with a very low apr. Definatly would buy from Toyota of Marin again no questions asked.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to submit this awesome feedback. Hearing that you received "excellent service" from one of our sales team members is always encouraging and reassures us of our commitment to our customers. We look forward to hopefully doing business with you again in the future. Until then, don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee.” Sincerely, Diana Kennedy - General Manager - 415.257.4343
great deal and great services
Great carl dear salesman with real no haggle, no hassle, and very good price deal. The services are also very patient, very detail, and very satisfying.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for the nice review, Jj. We really appreciate this feedback. Once again, we appreciate your business and please don't forget to take advantage of the complimentary 119-point inspection we offer to all of our customers once a year as part of our "10-Point Value Guarantee." Sincerely, Diana Kennedy - General Manager - 415.257.4343
Good service friendly people
The sales people were not pushy and I had a good conversation with all of them. They seemed to be in good spirits.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to write such kind words about our sales team, Hernan. Always feel free to call or stop by if there is anything else we can do to help you. Also, don't forget that we offer a complimentary 119-point inspection once a year to all our customers as part of our "10-Point Value Guarantee." Sincerely, Diana Kennedy - General Manager - 415.257.4343