East Bay BMW

From the time I identified the vehicle I was interested in, to the time I had the car in my garage was under 10 hours! Straight shooter and easy to work with. I would recommend him to friends and family in a heartbeat.

I?m this dealership?s customer for 26 years. All 10 of my purchases and leases have been extremely satisfactory. Service department personnel is very knowledgeable. I always go to them for my BMW service needs. They have always provided high-quality work, which one cannot find elsewhere at least in my experience.

Courteous Efficient and professional Will return for all services in the future Advisor was great

James Ylagan is an absolute pro. He anticipated my questions and knew what I needed before I did. It's the first time my son has purchased a car from a dealership and James made it super easy. He and Matthew Allen got us an incredible deal.

I recently brought my BMW in for service at East Bay BMW and while I was hesitant from previous experiences, I couldn’t be more impressed. From the moment I arrived, the staff was professional, courteous, and efficient. My service advisor, Anthony D’Amore kept me informed every step of the way and made the entire process stress-free. The work was completed while my service advisor was off, and he took the time to call me to let me know. They even gave it a complimentary wash, which was a nice touch. It’s clear that the team takes pride in their work and values their customers. I truly appreciate the attention to detail and top-notch customer care. Highly recommend their service department if you want your BMW in expert hands!

The technician who worked on the car was very professional and gave details of all components that he was servicing. He even took a video to show the different components within the bonnet and their upkeep. Overall very pleased with this servicing

Great and efficient service. The service advisor, Ruben, is super nice and we got helped immediately after arrival.

Lou Rios did a great jobs servicing me in and letting me know of future potential issues so I wouldn?t be caught off guard. He made me feel welcome and answered all questions to the full extent!

I recently brought my BMW in for service at East Bay BMW and I couldn?t be more impressed. From the moment I arrived, the staff was professional, courteous, and efficient. My service advisor, Anthony D?Amore kept me informed every step of the way and made the entire process stress-free. The work was completed on time, and my car runs like new. They even gave it a complimentary wash, which was a nice touch. It?s clear that the team takes pride in their work and values their customers. I truly appreciate the attention to detail and top-notch customer care. Highly recommend their service department if you want your BMW in expert hands!

Had a service due on our BMW 2019 X5 with Ben Simpson he?s helped us with our other vehicles in the past he?s always super helpful and very knowledgeable, as always, very professional. Every time I brought in our vehicle, he?s always super helpful.