Skip to main content

Atwater GM

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (28 reviews)
New (888) 884-2487 (888) 884-2487
Used (888) 884-8958 (888) 884-8958

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (28 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Atwater GM from DealerRater.

Want to share your experience with this dealership?

Write a review

Working with Troy, Max and Josh was a pleasure.

Working with Troy, Max and Josh was a pleasure. It was fast, easy and efficient. Home town feel, personal and friendly! I have already recommended a family member to them.

Working with Troy, Max and Josh was a pleasure.

Working with Troy, Max and Josh was a pleasure. It was fast, easy and efficient. Home town feel, personal and friendly! I have already recommended a family member to them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you so much, Jason, for your wonderful review! We're thrilled to hear that you had a great experience with Troy, Max, and Josh at Atwater Chevrolet GMC. Your kind words about our fast and friendly service mean a lot to us. We appreciate your recommendation and look forward to assisting you and your family again in the future! The Team at Atwater Chevrolet GMC

Show full review

POOR SERVICE

Had my oil changed, tires rotated and inspected. Flyer on my paperwork said 79.95 for the package. Did the oil change based on that price. Unfortunately when I went to pay it was 101.00. Upon questioning service I was told prices have gone up because of oil and oil filter costs yet my oil and filter were the same price as the last oil change. When I questioned the flyer attached to the service order I was told that?s not valid anymore and there is no service discount. On top of all that they didn?t even fill my washer fluid. (Was half empty). Checked around on prices at other GM dealers and independent shops and their 6 quart full synthetic oil changes are around 60.00 with fluid top off and around 69.00 if you want the tires rotated. Not 101.00! The inspection is free at all places I checked. To say the least a little disappointed. Probably the last time I do service at Atwater.

POOR SERVICE

Had my oil changed, tires rotated and inspected. Flyer on my paperwork said 79.95 for the package. Did the oil change based on that price. Unfortunately when I went to pay it was 101.00. Upon questioning service I was told prices have gone up because of oil and oil filter costs yet my oil and filter were the same price as the last oil change. When I questioned the flyer attached to the service order I was told that?s not valid anymore and there is no service discount. On top of all that they didn?t even fill my washer fluid. (Was half empty). Checked around on prices at other GM dealers and independent shops and their 6 quart full synthetic oil changes are around 60.00 with fluid top off and around 69.00 if you want the tires rotated. Not 101.00! The inspection is free at all places I checked. To say the least a little disappointed. Probably the last time I do service at Atwater.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 2.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
1 person out of 1 found this review helpful. Did you?
Yes No
Dealer response

Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Your feedback helps us improve. Thank you and have a great day!

Show full review

The worst car dealership in Minnesota

They lied to us, they trashed the tint on our back window, then told us we had to find someone to fix and then they may reimburse us after we pay. Nothing in writing. They told us our car had issues which was a lie. Now they are selling for 4500 more than they paid. Like I said nothinh but lies.

The worst car dealership in Minnesota

They lied to us, they trashed the tint on our back window, then told us we had to find someone to fix and then they may reimburse us after we pay. Nothing in writing. They told us our car had issues which was a lie. Now they are selling for 4500 more than they paid. Like I said nothinh but lies.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 2.0
  • Quality of repair 2.0
  • Overall facilities 2.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (218) 927-2713 to discuss your concerns, as your satisfaction is of utmost importance to us.

Show full review

BAD DEALERSHIP

you can't say you are going to do things one way and handle it differently. i will pass the story of my experience along to others. you should be very ashamed of yourselves for handling things the way you did. Up front honesty is what people are looking for when buying a vehicle.

BAD DEALERSHIP

you can't say you are going to do things one way and handle it differently. i will pass the story of my experience along to others. you should be very ashamed of yourselves for handling things the way you did. Up front honesty is what people are looking for when buying a vehicle.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Kathleen, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Here at Atwater Chevrolet Buick GMC, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (218) 927-2713 to discuss ways we can better serve you in the future.

Show full review

Highly recommend

I have taken my vehicles here for several years for maintenance and the service staff if #1. I've also bought 2 used vehicles and both times the process was fast and smooth. Fantastic experiences every time.

Highly recommend

I have taken my vehicles here for several years for maintenance and the service staff if #1. I've also bought 2 used vehicles and both times the process was fast and smooth. Fantastic experiences every time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for choosing Atwater Chevrolet Buick GMC as your first choice for all your automotive needs! Your satisfaction is important to us, so we want to sincerely thank you for choosing Atwater Chevrolet Buick GMC and we hope to see you again soon! Jennifer Horton, BDC

Show full review

A dealership that cares

I find Brandl dealership to be excellent! I could not have asked for better service or kindness from a business. Simon in repairs took care of my problem asap. I was thankful and totally impressed with the personal service I received. I believe Brandl believes in the golden rule to treat others how you want to be treated.

A dealership that cares

I find Brandl dealership to be excellent! I could not have asked for better service or kindness from a business. Simon in repairs took care of my problem asap. I was thankful and totally impressed with the personal service I received. I believe Brandl believes in the golden rule to treat others how you want to be treated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Simon was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Troy Atwater, Owner, troyatwater@gmail.com

Show full review

Unbelievable

In w/mycolorado for routine maintainance , pil chg etc. Serv mgr brckoned me to see what mechanic found. I immediately thought. Ohoh here we go. Got back into mech area-air cleaner box was full of dog food right up to the filter. Pesky mice!! They cleaned it out and my mileage increased by at least 5 mpg. Thanks brandl.

Unbelievable

In w/mycolorado for routine maintainance , pil chg etc. Serv mgr brckoned me to see what mechanic found. I immediately thought. Ohoh here we go. Got back into mech area-air cleaner box was full of dog food right up to the filter. Pesky mice!! They cleaned it out and my mileage increased by at least 5 mpg. Thanks brandl.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Bob f, thank you for taking the time to write this wonderful review about our service department. I am extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. Thank you for your loyalty to us here at Brandl Chevrolet Buick GMC and we look forward to your continued business! Troy Atwater, Owner, troyatwater@gmail.com

Show full review

Warranty information

I brought a used encore about a year ago and When I had my oil changed I was told the air conditioner was leaking and needed to be replaced .I called Brandl many times but do not get returned calls with information. My family and I have bought many new Buick’s from Brandl and I have lost all confidence in Brandl and Buick.

Warranty information

I brought a used encore about a year ago and When I had my oil changed I was told the air conditioner was leaking and needed to be replaced .I called Brandl many times but do not get returned calls with information. My family and I have bought many new Buick’s from Brandl and I have lost all confidence in Brandl and Buick.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 3.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We acknowledge your review and are currently looking into the events you’ve detailed.

Show full review

Satisfied customer

Repairs done perfectly! Great staff to deal with. I have had service on multiple cars and SUVs over the years and have ALWAYS been satisfied. They never let you leave incomplete or dissappointed. Fun people and competent in their job performance. Try them, you will be very glad you did!

Satisfied customer

Repairs done perfectly! Great staff to deal with. I have had service on multiple cars and SUVs over the years and have ALWAYS been satisfied. They never let you leave incomplete or dissappointed. Fun people and competent in their job performance. Try them, you will be very glad you did!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Walt, thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Troy Atwater, Owner, troyatwater@gmail.com

Show full review

Buyer

Awesome dealership. Bought four cars and service for all of them over past 12 years . All great people who do it right the first time. Always want to have a happy customer.

Buyer

Awesome dealership. Bought four cars and service for all of them over past 12 years . All great people who do it right the first time. Always want to have a happy customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Troy Atwater, Owner, troyatwater@gmail.com

Show full review
See all 28 reviews