Reviews
Write a reviewMust Stop for Used Cars
If you are going to buy a used car, Hertz Car Sales is a must. I bought a Mazda 3I sport in prime condition. My sales person, Tammy Watkins, was very helpful, knowleagable, pleasant to talk to, and very low pressure. I test drove 3 cars and could have test driven as many as I wanted without feeling as if she was getting annoyed. The car's price was at the lower end of the Kelly Blue Book. The car had a few scratches in it, but the Manager, Miguel Galindo, was more than happy to take care of that, and he gave me a very good extended warranty price. Cars here have higher mileage, but they are well maintained and priced well. I highly recommend Hertz.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent Service
Miguel the Manager and Larry the Salesman were both very professional and made my buying process easy. No gimmicks or pitches, just both of them trying to get the car I wanted for the best price. The have a no haggle price, which are very low, so they work with your credit to get you the best financing that works for you. Miguel made sure I walked out of there knowing I got a good deal. And I know for a fact that when it is time to buy again, I will be going back there. It was well worth the hour it took for me to drive there from OC
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best Car Buying Experience Ever!!
I'm loving my 2014 Kia Soul thanks to Hertz Car Sales - Torrance! After a horrible experience at a different dealership, Hertz Car Sales Torrance taught me how enjoyable buying a car should be. Overall - They went above and beyond to answer all of my questions and give me piece of mind with my purchase. Customer Service - Conrad, who was may primary point of contact, made himself accessible to answer all of my questions as they came up. When he promised to take care of my few little concerns with the vehicle, he truly meant it. (No tricky dealership stuff at this location) Buying Process - After being offered all of the expected warranties and financing options, I moved forward with what fit best for me. The office was never bossy or played any games. They just presented some solid options to consider. (I appreciate their "No Games" approach). Quality of Repairs - Although the Hertz vehicles are in great shape, I did have a few minor concerns that were addressed and taken car of as promised in a timely manner. I won't go into detail, but I will say that this dealership stands by their promises and doesn't give you the runaround. Facilities - Although I selected my vehicle through the Hertz Rent2Buy program, they had a lot full of good looking cars. The one thing I can speak of is the office and dealership lobby. It was clean and well lit. I never felt the exhaustion of sitting around in a miserable lobby. The tone of their lobby is very positive. My final thoughts: Conrad, Mike, and Miguel are stand up acts. They really make you feel, and KNOW, you are getting a great deal.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Toyota Yaris with Tamy seller
I bought my Toyota Yaris 4 months ago and I'm very happy with it. The seller was very kind and patient. She showed me all the options for my profile and I can say that I did an excellent choice. I'd like to thanks Tamy for all the attention. I highly recommend you to buy with her (phone number is 310-995-5517).
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great service.
This was my first time buying a car and the staff made it very easy to find the car I wanted, in the price range I wanted, and did it in my time limit. They really helped as much as they could the entire process which made buying the car easy. Great service! I will most likely but form Hertz again in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best car experience ever
Tammy was great! She was informative, didn't pressure me and was very patient. Would definitely recommend to a friend. I had one of the best experiences buying my car. The no hassle pricing made it that much easier. Thank you to Hertz and especially Tammy!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Wonderful Used Car Buying Experience
I was blown away by my experience with Hertz Car Sales. I went into the dealership with a male friend to help me survive my first used car buying experience and found I didn't need him! There were no hidden fees or hidden agendas from the salesperson, Tammy Watkins. She truly made the process as stress-free as possible and didn't push me to make a sale. I highly recommend this dealership, especially Tammy, to anyone looking for a used car without all the hassle that other dealerships put you through.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
An Honest Man, Thats Not So Honest.
I informed the sales manager at this Hertz that one of his cars on the lot had mechanical repairs that needed to be addressed for safety reasons. When I brought the car I was considering to buy to my mechanic he insisted that the car had been in a collision on the driver side fender and that the noise I was hearing when steering to the left was a tie-rod (Even though their CarFax report stated no accidents). I informed the manager of what my mechanic had found and asked him if this would be taken care of before he sold the car to another unsuspecting customer. He replied, "Honestly, I'm going to forget about this conversation once I walk back inside." For the sake of your family's safety, don't ever consider going here to buy a car!
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
They greet you as soon as u get in the building
The person that helped me was Sean. He took his especially when I was trying to make up my mind on which car to purchase. They really try to get u into a car. Thanx to all the employees with smiles and great customer service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Above and beyond all expectation!
Tammy Watkins!!!!! Yes, just like other reviewers mentioned. Tammy went out off her way to come in on her day off and help me with the best car buying experience I ever had. If I can sum up the entire process from start to finish in one word it would be AWESOME! The Hertz team was awesome and Tammy made the entire process that much easier. I left the lot very satisfied.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase