Reviews
Everyone was very nice easy process truck was very clean
Everyone was very nice easy process truck was very clean fueled up and ready to go.
Everyone was very nice easy process truck was very clean
Everyone was very nice easy process truck was very clean fueled up and ready to go.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your review! We’re glad to hear the process was easy and that your truck was clean, fueled, and ready to go. We appreciate your business and hope you enjoy it.
Reviewed plenty of options, worked with me on the price,
Reviewed plenty of options, worked with me on the price, no sly sales, very dependable
Reviewed plenty of options, worked with me on the price,
Reviewed plenty of options, worked with me on the price, no sly sales, very dependable
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate your kind words. It’s wonderful to hear that our team offered honest, dependable service while helping you find the right option.
Great experience!
Great experience! Big Country helped me find the perfect car and made it quick and easy!
Great experience!
Great experience! Big Country helped me find the perfect car and made it quick and easy!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your feedback! We’re thrilled Big Country could help you find the perfect car quickly and easily.
Great service as usual .
Great service as usual . Easy to do business with. Very concerned with my problem thanks
Great service as usual .
Great service as usual . Easy to do business with. Very concerned with my problem thanks
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback! We’re glad our team provided great service and addressed your needs efficiently.
Bought 2 trucks from Sandy Sansing Ford in Daphne this
Bought 2 trucks from Sandy Sansing Ford in Daphne this year. The second one, a pre owned F150. I bought the maintenance and service plans. Sent the truck to Louisiana for my son to drive. According to Carfax Sansing performed an oil change before they sold it to me. Took the truck to the Ford dealer in Louisiana for my first oil change and this dealer says the drain plug was cross threaded at the previous oil change. My only option is for them to replace the oil pan and that will cost $1000. Contacted Sansing and they said they couldn’t help me unless I brought it 400 miles to their dealership. I won’t be back to Sandy Sansing and I don’t recommend them to you either.
Bought 2 trucks from Sandy Sansing Ford in Daphne this
Bought 2 trucks from Sandy Sansing Ford in Daphne this year. The second one, a pre owned F150. I bought the maintenance and service plans. Sent the truck to Louisiana for my son to drive. According to Carfax Sansing performed an oil change before they sold it to me. Took the truck to the Ford dealer in Louisiana for my first oil change and this dealer says the drain plug was cross threaded at the previous oil change. My only option is for them to replace the oil pan and that will cost $1000. Contacted Sansing and they said they couldn’t help me unless I brought it 400 miles to their dealership. I won’t be back to Sandy Sansing and I don’t recommend them to you either.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Lester, we understand your frustration with the oil pan issue and appreciate your continued trust and multiple purchases with us. We can’t authorize another facility to perform a repair that we’re able to handle ourselves, especially without verifying the work. Our factory-trained technicians follow strict procedures, and cross-threading a drain plug is very rare. We hope you understand why we request the vehicle be returned to our shop so we can properly assess the concern.
Customer satisfaction is second to none.
Customer satisfaction is second to none. They are always very helpful and don’t mind talking to you about any concerns you may have.
Customer satisfaction is second to none.
Customer satisfaction is second to none. They are always very helpful and don’t mind talking to you about any concerns you may have.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad to hear our team provided helpful service and addressed your concerns! Thank you for sharing your experience — customer satisfaction is always our top priority.
Best experience I’ve ever had purchasing a new
Best experience I’ve ever had purchasing a new vehicle…John Torres and John McLean were great to work with…..made a dreaded experience enjoyable..
Best experience I’ve ever had purchasing a new
Best experience I’ve ever had purchasing a new vehicle…John Torres and John McLean were great to work with…..made a dreaded experience enjoyable..
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great to hear John Torres and John McLean made your vehicle purchase so enjoyable! Thanks for the feedback.
Jennifer is a top notch service manager.
Jennifer is a top notch service manager. She got our mission critical van in and serviced in lighting fast speed!
Jennifer is a top notch service manager.
Jennifer is a top notch service manager. She got our mission critical van in and serviced in lighting fast speed!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great to hear Jennifer handled your van quickly and efficiently! Thanks for the feedback.
Jennifer did a wonderful job in taking care of scheduling
Jennifer did a wonderful job in taking care of scheduling and handling a timely fix. She offered to have my car washed and vacuumed and that is a first by this dealership for my cars. Thank you!
Jennifer did a wonderful job in taking care of scheduling
Jennifer did a wonderful job in taking care of scheduling and handling a timely fix. She offered to have my car washed and vacuumed and that is a first by this dealership for my cars. Thank you!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great to hear Jennifer handled everything so smoothly and went above and beyond! Thanks for the feedback.
Super helpful and knowledgeable.
Super helpful and knowledgeable. Did not push to sell only provided feedback and worked with me to get a great deal.
Super helpful and knowledgeable.
Super helpful and knowledgeable. Did not push to sell only provided feedback and worked with me to get a great deal.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great to hear our team provided helpful guidance and a no-pressure experience! Thanks for sharing your feedback.