Reviews
Write a reviewMy service advisor Brian was terrific.
My service advisor Brian was terrific. The waiting area was clean. And I was offered one of the desks in the lounge area so that I can work on my laptop. Would refer the dealership to friends and family.
My service advisor Brian was terrific.
My service advisor Brian was terrific. The waiting area was clean. And I was offered one of the desks in the lounge area so that I can work on my laptop. Would refer the dealership to friends and family.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Helpful friendly people.
Helpful friendly people. Great lounge with 400 MB wifi. Service was competent, efficient, swift and helpful.
Helpful friendly people.
Helpful friendly people. Great lounge with 400 MB wifi. Service was competent, efficient, swift and helpful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great experience, will come back for a second car
Great experience, unmatched service. Eva was nice and helpful. She explained and walked us through new cars available, trim levels, perks of every car that we were interested in. Chris, the manager, gave us a great council on financing. Even thou the was a storm that day and troubles with Internet Service Provider, they went beyond the call of duty to help us purchasing of the car. Most pleased with experience. Me and my wife are now happy owners of a new Kia Forte 2023.
Great experience, will come back for a second car
Great experience, unmatched service. Eva was nice and helpful. She explained and walked us through new cars available, trim levels, perks of every car that we were interested in. Chris, the manager, gave us a great council on financing. Even thou the was a storm that day and troubles with Internet Service Provider, they went beyond the call of duty to help us purchasing of the car. Most pleased with experience. Me and my wife are now happy owners of a new Kia Forte 2023.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Love Kia Concord !!!
We absolutely love knowing that our Kia Telluride is in good hands each time we take it in for servicing . Concord Kia goes over and beyond in making sure we are totally satisfied !! The service department and the parts department have helped us so much ... feels good knowing we have such amazing people to help us out !!
Love Kia Concord !!!
We absolutely love knowing that our Kia Telluride is in good hands each time we take it in for servicing . Concord Kia goes over and beyond in making sure we are totally satisfied !! The service department and the parts department have helped us so much ... feels good knowing we have such amazing people to help us out !!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Completely satisfied with Kia!
I got my Kia in May 2022 and have been extremely happy and well satisfied with both the car and the service and folks at the dealership. I have waited while my car was being serviced and the waiting area is comfortable, bright and equipped with coffee, etc. The technician and the office personnel are warm and friendly, as well.
Completely satisfied with Kia!
I got my Kia in May 2022 and have been extremely happy and well satisfied with both the car and the service and folks at the dealership. I have waited while my car was being serviced and the waiting area is comfortable, bright and equipped with coffee, etc. The technician and the office personnel are warm and friendly, as well.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Happy granny
Sebastian Brenna and James are so helpful and very knowledgeable. Full 5 star service the whole time. They all went above and beyond to make this a great purchase for me. I had a positive experience with them. Would definitely recommend Kia of Concord.
Happy granny
Sebastian Brenna and James are so helpful and very knowledgeable. Full 5 star service the whole time. They all went above and beyond to make this a great purchase for me. I had a positive experience with them. Would definitely recommend Kia of Concord.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
NEED for mor TRANSPARENCY
The KIA website and the dealership should be very clear in telling us the consumers that the Manufacturers Suggested Retail Price seen on the website for that specific car at the specific dealership is NOT the price the dealership has on the vehicle. NEED for more transparency. Also, we new car buyers need outreach from the dealership telling us about the TIKTOK challenge that is encouraging people to steal KIA automobiles - we should receive some assistance on this detail.
NEED for mor TRANSPARENCY
The KIA website and the dealership should be very clear in telling us the consumers that the Manufacturers Suggested Retail Price seen on the website for that specific car at the specific dealership is NOT the price the dealership has on the vehicle. NEED for more transparency. Also, we new car buyers need outreach from the dealership telling us about the TIKTOK challenge that is encouraging people to steal KIA automobiles - we should receive some assistance on this detail.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Kia outperformed Mercedes
Amy is awesome! Concord Kia was a great service experience. Coming from wholly unpleasant experience at Mercedes dealership Kia was night and day. Makes me glad I switched brands.
Kia outperformed Mercedes
Amy is awesome! Concord Kia was a great service experience. Coming from wholly unpleasant experience at Mercedes dealership Kia was night and day. Makes me glad I switched brands.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Amazing buying experience.
Sebastian, the sales manager is transparent, honest, and professional throughout the whole buying process. His demeanor and positive attitude is amazing. And that is the main reason why we have purchased 2 new cars from this dealership. And we expect to buy our next car from Concord Kia.
Amazing buying experience.
Sebastian, the sales manager is transparent, honest, and professional throughout the whole buying process. His demeanor and positive attitude is amazing. And that is the main reason why we have purchased 2 new cars from this dealership. And we expect to buy our next car from Concord Kia.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Customers first!
These guys always take care of the customers first and why I’ve purchases all of my cars there for the last 25 years! The personal service they give is beyond exceptional.
Customers first!
These guys always take care of the customers first and why I’ve purchases all of my cars there for the last 25 years! The personal service they give is beyond exceptional.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase