Towne Ford

Best services good advice good communication Close to our house personal very helpful love the car

My experience with Towne Ford was fantastic. Bryan went out of his way to answer all my questions and he made the whole process quick and painless. He provided me with an "out the door" price that i was looking for, so when I went down to the dealership, I was in and out in under 90 minutes! I would recommend Towne Ford 100%!

Congrats to Bryan for a job well-done with walking us through the process of purchasing our Big Bend Bronco! He gave us first class attention! He blocked off several hours to assist us on a Saturday as well as being prompt with communicating with us via text. He had the Bronco of our choice all ready for us when we arrived! We appreciated his friendly and cheerful demeanor! Thank you Bryan and the crew at Towne Ford!

What a journey it has been trying to buy my 2021 Ford Bronco First Edition. From beginning to end, I can honestly say that it has been nothing but a pleasure working with the incredible team at Towne Ford of Redwood City. This was my first time reserving a car, so I was quite unfamiliar with the process. Kevin has gone above and beyond of any dealership I have worked with to ensure I have the best experience. From the day I reserved the Bronco (July 2020), to when I finally was able to purchase it, he has been supportive every step of the way. There are nearly 40 email exchanges between us, and every time, he was attentive, even when he was on vacation. I have never had a dealership provide that level of support, huge thank you to you, Kevin! I also had the pleasure of working with Carlos and Manny on the day I purchased my Bronco. From the moment I arrived at the dealership, there was Carlos with the keys. Carlos was nothing but friendly, informative, and supportive as well. This was the first time I had spoken with Carlos, and he made me feel as if we have been friends for a while; that’s the type of experience everyone should have when visiting a dealership. Once we started the finance conversations, Manny was very helpful in every capacity. There were a few areas we had questions on, and he was quick to guide us through the entire process. Similar to everyone I had spoken to thus far, he was friendly and made sure we felt confident with our purchase. Carlos and Manny, a big thank you to you as well! All I can say is that this I HIGHLY recommend Towne Ford of Redwood City to anyone wanting to buy a Bronco or any other vehicle. This team has gone above and beyond, I’m proud to be part of their Ford family! You can also expect this bronco to be hitting the trails very soon! #BroncoNation

What a journey it has been trying to buy my 2021 Ford Bronco First Edition. From beginning to end, I can honestly say that it has been nothing but a pleasure working with the incredible team at Towne Ford of Redwood City. This was my first time reserving a car, so I was quite unfamiliar with the process. Kevin has gone above and beyond of any dealership I have worked with to ensure I have the best experience. From the day I reserved the Bronco (July 2020), to when I finally was able to purchase it, he has been supportive every step of the way. There are nearly 40 email exchanges between us, and every time, he was attentive, even when he was on vacation. I have never had a dealership provide that level of support, huge thank you to you, Kevin! I also had the pleasure of working with Carlos and Manny on the day I purchased my Bronco. From the moment I arrived at the dealership, there was Carlos with the keys. Carlos was nothing but friendly, informative, and supportive as well. This was the first time I had spoken with Carlos, and he made me feel as if we have been friends for a while; that’s the type of experience everyone should have when visiting a dealership. Once we started the finance conversations, Manny was very helpful in every capacity. There were a few areas we had questions on, and he was quick to guide us through the entire process. Similar to everyone I had spoken to thus far, he was friendly and made sure we felt confident with our purchase. Carlos and Manny, a big thank you to you as well! All I can say is that this I HIGHLY recommend Towne Ford of Redwood City to anyone wanting to buy a Bronco or any other vehicle. This team has gone above and beyond, I’m proud to be part of their Ford family! You can also expect this bronco to be hitting the trails very soon! #BroncoNation

Was just a walk in when I checked the Mustang and Bryan was very accommodating and friendly. Returned the following day and brought home the Mustang.

Francisco and Manny were great to work with! I needed to replace our current car and they made the choices very clear.

I just got the first Ford Bronco Sport sold by Towne Ford and couldn't be happier with the purchase experience!! Armando was wonderful and such a help. Both he and Carlos answered all my questions, and gave me a great deal for my new car. If you are in the market for a new ford, head to Towne

I needed to purchase a car for my daughter who is going off to college and trade in our old explorer for a new one with 4wd. From start to finish the team at Towne Ford made me feel really wonderful about the whole process. From Francisco and Carlos in Sales were wonderful and answered all my questions, they even delivered the car to my house! Bass in Finance is a miracle worker and Steve the manager and the rest of the crew were great to work with and they all made the deal happen. They have a great inventory and are very conveniently located. Highly recommend.

Julius Chavez thinks a 7 am appointment is an appointment to turn your car over to them, not an appointment for them to work on your car. He is emphatic about it and sees nothing wrong with that approach to caring for other people's time and money. They took my car at 7 am, kept it all day, and did nothing. Called me at 4 pm to say they needed another day because they hadn't gotten around to it. Investigation of a suspected oil leak noted by their tech during an oil change the week before. Funny--they never flagged any issues when the service agreement was active. Rather than let them do something or do nothing to my car for another day, I decided to take my car somewhere else. No oil leak. False report leading to unnecessary appointment and loss of use of car for one day. Towne Ford wanted to frustrate me even more, but I wouldn't give them the chance. Never again. I gave my local Ford dealership $42k for a car and a service contract. This is how they treat people who spend enough to keep them all employed. Never again. Everyone knows you can get a better deal in San Jose, Daly City, or Livermore. Tracy even cheaper. Julius Chavez is going to put Towne Ford in Redwood City out of business.