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(33 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ed Dena's Auto Center from DealerRater.

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Great Dealer AAAA+

This dealership is very professional in everyway,they made me feel free to look around with no pressure.When I do deside to purchase a new car "this is where I'm going to go"

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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customer

Always excellent service. Have been buying from here for 20 plus years and will continue to. I am getting another vehicle in the next month sand it will be from Ed Dena's as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Customer

Always excellent!!!! Have been buying cars and trucks from here for 20 plus years . I am going to get another one within the month and it will be from here as well. We always feel good about the deal we get .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Waste of Time!!!

This place is a huge waste of time!!! Hubby drove all the way to dinuba because the car is listed on their lot. Only to get there and find out the car is in Visalia and they'll "see what we can do". Terrible customer service.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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New car purchase

Lino and Gabriel were awesome in helping me purchase a new car. No hassles and straight to the point; no empty promises. Plus, they were not pushy. Keep up the good work!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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The BEST dealership

We bought a used Suburan from Ed Dena's in Dinuba from Bee who was the BEST, salesperson who was knowledgable, very helpful and very pleasant from our test drive to buying the car. The financial part went very well also. We had to bring the car back to the service department and WOW they were great.Ken Price the service manager and Shane is who we deal with, they would call us and kept us informed about the car, I have to say out of any service department we gone to we have never been treated so good.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Very happy experience

Found the car on cars.com and sent e-mail expressing interest. I was contacted by A salesman named Lino. Told him my him what I was trading in towards the car. Lino came back with fair offer for my trade and I asked about the price of the car, Lino came back with very fair price on the car. Went in the net day and bought the car. The sales staff ( Lino ) was extremely helpful and nice and Marissa in finance was just as nice. A very good buying experience , would definitely buy from Lino and Ed Dena's again, highly recommended seller !..Job well done Lino!!!...from a happy and grateful customer!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Decent Experience.

Spoke with a sales rep about an SUV i was interested in. He was helpful and not really pushy. The only thing i didn't like about him was the "spam" mail he sent to my email. There were weekend emails about sales and stuff but they didn't even apply to my purchase since it was a trade-in. Other than that he was good!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Not a good experience

I started with one sales agent which seemed somewhat helpful but couldn't make it to an appointment so I met with another sales person whom he recommended but was not helpful at all. Seemed he was in a hurry to leave work. Didn't give me information on the car I was interested in, told me he would get back with me and never did. Also didn't get a follow up call from the first Sales person I had spoken to. Not happy!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

On behalf of Ed Dena's Auto Center I apologize that your automotive needs were not met during your visit. Our entire staff strives for the complete satisfaction of our guests. Please contact me personally at 559-591-5000 if I can be of any assistance. Sincerely, Michael J. Saporetti Internet Sales Manager Ed Dena's GM Auto Center

Very happy experience.

Enjoyed interacting with Mike the internet sales manager. He was very helpful and had a great attitude in wanting to help me with my purchase. I told him what I was looking for in the way of financing and he made it happen. in fact after the sales was finalized the dealership called me in two days later because there was a problem with the first credit union that was financing my truck. They in turn found another credit union that saved me 3% on my financing. They went above and beyond my expectations.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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