Ourisman Chevrolet of Rockville - Curbside pickup and home delivery available

The folks I worked with were polite and courteous. They knew a tremendous amount about the vehicles they were selling, and helped me to the best of the ability to get into the car that best suited in my family.

Shaky experience. Very slow response and lack of communication from my service rep, but the service manager ensured that it was a pleasant experience. All of the employees were pleasant and professional.

Horrible service they put a Silverado up for 36,995 tell you to come in they won't give you otd out the door price because they just want to jack up the price don't buy from this dealership.

Service was fine. However, all of the extra service charges are a bit much. File Security & Compliance fee $8.66 - what exactly did you do for this charge? Miscellaneous Supplies $68.74 - looks very high. Credit card fee of 3% is just ridiculous and it gouges your customers.

Josh was great and made the whole buying process run smoothly. He was very knowledgeable and even set me up with the my Chevy app which is very convenient.

They Were Very Courteous And Helpful. Great Job Justin And Joshua. Appreciate Yall Help Fellas

Absolutely the worst car buying experience ever. I purchased the car on March 7 and I’m writing this review on June 30, almost 4 months since purchase. I am unable to register the car because the dealership has failed to forward the proper documentation. I’ve how many times I’ve called only to be bounced around from one person to another telling me they will either forward my message or get back to me never to hear from them again. I have only managed to contact with the tag and title department a couple of times as they apparently screen calls with caller ID. When they notice my number they won’t answer. I have only managed to speak to sales people on the floor who then try to play middle man with that department. I cannot express how frustrating this is. Emails are just as useless. I managed to get them to send me another temp tag back in May which expires next week. I guess I’ll be walking in a week because I can’t get anyone to respond. Stay away from this dealership if you value your sanity.

All the staff and management were great, very professional , knowledgeable and went the extra mile to get us the vehicle we wanted at a great price. Special thanks to Chaz Mixon.

I purchased a vehicle, however at times the sales person was a bit pushy and I did not like that. I went to see a vehicle the day before and I have decided to buy the vehicle the day after and they did not even offer me the $1000 trade.in bonus when I mentioned that the sales person said it’s too late to apply for it. That was disappointed because I was there and they could have honored it and I mentioned while I was there at the dealership and not that I was mentioning about it on the phone. I traded in the vehicle but it seems like I was ineligible to receive that bonus offer which was quite disappointing and also I didn’t like the finance manager”s attitude. Not a positive experience. Overall, OK, with the dealership. I may have to think twice if I wanted to refer someone to buy a vehicle from them. Also, the vehicle driver seat is damaged and I asked if they could fix it but they said no. I was disappointed of that as well. Now I have to buy car seat cushion covers to cover the damaged area of the driver seat. I paid in full and expected to have a much better service from this dealership but it was somewhat disappointed.

Everyone at the dealership was wonderful. Cynthia was professional, kind, and a pleasure to work with. I would highly recommend Ourisman to anyone buying a new or used vehicle