Reviews
Loc and Omar where friendly and patiente. I was looking...
Loc and Omar where friendly and patiente. I was looking for a great deal on a Pilot and they were able to work with me. I am very happy with the overall experience and i would recommend Honda Ourisman to a friend. They know their products and try to give me their best deals. This is my second car I bought here and I would keep using them in the future.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I was recently in the market for an Acura TL. I spoke...
I was recently in the market for an Acura TL. I spoke with a gentleman by the name of Robert who was very helpful and knowledgeable of the vehicle in question. He explained in great detail the loan process as well as alternate vehicle options that matched my price range. It was really good knowing that I had a salesperson who wasn't trying to mislead me or coerce me into purchasing a vehicle that I would not be totally satisfied with. He was up front and honest with me from beginning to end and was able to answer the many, many questions that I asked. I will definitely refer him to anyone that I know who is looking to purchase a vehicle. Thank you for the great customer service!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
I purchased my first vehicle just recently and I must say...
I purchased my first vehicle just recently and I must say that the workers at Ourisman Honda were very helpful and knowledgable. My salesman Robert, made me feel confident in the purchase I made and the customer service was excellent. It is tough making huge decisions such as buying a car and doing it alone without a second opinion is even worst, but every question I had was answered and all doubts/concerns were removed via the confidence of your staff. I would definitely recommend people I know to come and visit your location and I look forward to working with you all again in the near future. Satisfied Customer, Tiffany L.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We had a great experience working with Steve Young and...
We had a great experience working with Steve Young and the rest of the Honda Ourisman staff. Steve was very knowledgeable, helpful, and straight-forward during the entire sales process and thoroughly explained how to operate the new car. We definitely plan to return to Steve when it's time for our next lease.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
After doing research on a new car and reaching out to...
After doing research on a new car and reaching out to multiple dealerships, I spoke with Steve as well as Sergio during the car buying process and I must say, both of them we so helpful. They made the car buying process so easy and while no one enjoys going through this process (outside of driving off the lot), both Steve and Sergio were accommodating with their time as we worked through the negotiations and contract finalization. After buying the car and at the time of pick up, Steve spent his off day at the dealership to help me familiarize myself with the new car. This shows his "above and beyond" service approach, which is much appreciated, especially because I work in a service organization. i would HIGHLY recommend going to see Steve for any new car purchase.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I had a wonderful experience at Ourisman Honda dealership...
I had a wonderful experience at Ourisman Honda dealership in Bethesda. Jose Amaya, salesperson, was friendly and patient. He helped me decide and chose a car that would be a perfect fit for me and that is exactly what I got. It was my first time getting a car from a dealership and he explained everything well. Including how much the car price originally is, how much I will be saving, monthly payments, etc. He even called after and made sure everything was going fine, which shows great business relationship with clients. I went during the President Day sale and got a great deal. Overall, I am very happy with my experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I feel I received a fair price without a lot of sales...
I feel I received a fair price without a lot of sales shenanigans. Mr mcKissock was very helpful throughout the process. Mr Blackwell in the service dept very professional too.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
We bought a new Honda Fit from Jose Amaya. He was he...
We bought a new Honda Fit from Jose Amaya. He was he perfect combination of being very helpful, yet not overly aggressive. He was pretty straightforward about the benefits and limitations of the car. It is the best to be really honest, because Honda's in general, and the Fit in particular, have a lot going for them, so there is no need for the "hard sell." We don't like a lot of drama in buying a car or to feel like the salesman is pressuring us. So for us, working with Jose was perfect. A very smooth, easy purchasing experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ourisman is service oriented. Everyone is welcoming....
Ourisman is service oriented. Everyone is welcoming. They have a can-do approach and aim to please. This is my fourth vehicle from Ourisman. You get to know the employees by name. Many have been there for a number of years. There's continuity. Feels like family. Why else would I keep coming back?
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My saleperson was pleasant and very accommodating to my...
My saleperson was pleasant and very accommodating to my needs as it relates to purchasing a new vehicle. I drove away feeling please with my purchase.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car