Auto By Design

Best place to buy a car! Just bought my first car and they were honest, professional, and genuine people. Nick was super helpful and made sure I left with the best option!

Great manager who did the paperwork. He put gas in the tank and washed it. It took me less than an hour.

Had a great experience dealing with this dealership. Especially one of the employees- Nick, who took care of us when we got our car. I would definitely recommend this place to friends and family!

Fantastic service from start to finish. I definitely recommend Auto by Design to anyone looking to purchase a vehicle.

Service was great compared to other shops. The owner gave me a good price on a new car. The car is under warranty and I have no issues. I'd highly recommend them.

Never contacted by them I don’t know what else there is to say. Thanks

So, let the buyer beware. I’m in Connecticut…911 Carrera S is in Virginia. My friend checks out the car and gives it a thumbs up. I call the dealer and do a FaceTime walk around with Nick. He’s pleasant enough and seemed to know a bit about Porsche. The ad on their website as well as what is fed to all the other websites clearly stated NEW tires in capital letters. I confirmed with Nick and he said yes the tires were all new. He continued on to say that if a car doesn’t have 90% tread they replace the tires. I then went on to deal with Amir to make the purchase. He also acknowledged that the tires on the car were all NEW as stated in their advertising. I purchased over the phone and took Amtrak down a couple of days later to pick it up. My friend picked us up at the train and brought us to the dealer. At this point it’s dark and they’re getting ready to close. Nick gives me the key (yes there was only one) and I proceeded to check around the car. It’s dark so I never could have seen the tread on the tires. We looked at a few other cars and then headed off to dinner. The next morning when we were packing the car to head back to Connecticut I noticed the rear tires had no tread. Bizarre since a Virginia state inspection station just put a sticker on it. We drove home and I made an appointment with my Porsche specialist. Fortunately the car checks out great and the only thing I had to do was put new rear tires on it and fix the lift on the passenger window. I’ve waited a couple weeks as I did reach out to Amir, Nick and who I believe to be the manager James and no one has bothered to respond. Would I have bought the car if I knew it had bald tires…yes. They seem to have a nice array of cars so I would recommend them but with caution. I reported to the state police in Virginia but they said unless I drove the car back down there for them to inspect there’s not much they can do. They noted the station that did the inspection and will watch if this dealer is getting stickers on cars that shouldn’t pass.

The 2000 Porsche 911 Cabriolet did not have the owner's manual and the coolant was a quart low.

BUYER BEWARE!! BUYER BEWARE. Please read the email I sent my salesman below. Get an independent mechanic to inspect you vehicle before buying. If not y9ou will regret it. I know I did. James, I am writing this email after just coming from a performance shop with the news nobody likes to hear or live with. I got taken. Shame on me for not having an independent mechanic to look over this car before I bought it. The thing is I should have known better. I will not go into all the details about what is wrong with the car suffice to say too stop all the leaks, reposition the clutch, so it does not hit the oil filter and poke a hole in which it did, and replace the exhaust. It will cost me $7K. To say I am disappointed is and understatement. Additionally it’s not even a 427 engine it’s a 454. So at the end of the day you all made a ton of money off of my impulsiveness to finally own my dream car. You read about these stories everyday I just never thought I would be the star player. I probably would have still bought it had you been honest with me and dropped the price by $5K. Shame on me and shame on Auto By Design. Frank

I had a verbal offer to these guys for an Audi R8 which was accepted; however, when I chose for an inspection by a company recommended by the local Audi dealership they did not want to take the car there. They wanted me to get the car inspected by their recommended shops. The shop which was referred was only 15 miles away. Major red flags. Be careful and always get a used car inspected!!